This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation. You’ll join a robust and rapidly growing client success team.
As a Business Data Analyst, you’ll be responsible for working directly with clients in face-to-face virtual or in-person meetings, analyzing client operations data, working with project managers on project implementations, running service simulations, assessing key performance indicators, proactively driving client operational improvements, and providing technical systems support for multiple clients. You will develop a deep understanding of urban mobility challenges faced by transit operators. You will become an expert on RideCo’s technology platform and data-driven design and operation of transportation services.
Your day-to-day responsibilities will include:
Preferred Qualifications:
- Education: Undergraduate degree in Management Engineering / Applied Mathematics / Statistics / Finance / Business / Planning, or related discipline.
- Experience in data analysis and project management.
- 3 to 5 years of experience as an analyst, project manager or related role.
- Data wizard: Proficient in Excel and Microsoft Office and Google tools. Experience working with business intelligence tools such as Power BI is an asset... Previous experience in a geospatial analysis program such as GIS is an asset.
- Top-notch communicator: Strong written/oral communication and presentation skills, especially when dealing with clients and executive stakeholders and internal senior management Experience preparing reports and presentations for senior management.
- Teamwork: Constant collaboration within the technical services team and cross-functionally with product team, data engineering, sales and marketing team. We help each other help our customers.
- Location: Based in Waterloo, Ontario
- Willing to travel: approximately 15%, as needed. (Canada and United States). Must be able to travel to the US within 3 months of hire date. Valid Passport/US B1B2 Visa required.
Compensation and Benefits:
- Base Salary: $80K - $90K + performance-based bonus + stock options
- Work-Life Balance & Additional Perks: Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code
- Benefits Plan: Medical, dental, prescription, life/health spending accounts and more
- Work Environment: Located in KW's most desirable work space in the heart of Uptown Waterloo.
- Commuter Program: Complimentary rides to and from work within the Waterloo region
- Location: Waterloo Region, Ontario (position requires minimum 3 day in-office attendance)
Who we are:
http://www.rideco.com
RideCo powers on-demand transit. Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted cloud-based on-demand transit software among the ten largest cities in the United States. Our marquee clients include Philadelphia’s SEPTA, San Antonio Metro, and Houston Metro.
RideCo’s software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation. The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate. We are investing to scale up and capture the growing demand for on-demand shared rides solutions.
RideCo is proud to be an equal-opportunity employer. We hire the best talent and strive to build a meritocratic culture. In accordance with the Accessibility for Ontarians with Disabilities Act, accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require special accommodation to complete any portion of the application or interview process, please mention this in your application. #Li-Hybrid
Why is this role open? Existing Vacancy
RideCo is committed to a fair and transparent recruitment process. We do not use artificial intelligence (AI) or automated decision-making tools to screen, evaluate, or select candidates. All applications are reviewed and assessed by our hiring team.
