Why You’ll Love Working Here
At WIRELESSWAVE, we bring the latest from Apple, Samsung, Google, and more to customers nationwide. Backed by Glentel Inc.- a billion-dollar company owned by Bell and Rogers, we're the go-to destination for choice and connectivity, and we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within reach!
We’re looking for a Full-Time Sales Manager to lead an engaged, high-performing team and deliver exceptional customer experiences while driving strong business results.
What We Offer
- Annual Earnings: Typically ranging from $55,000 to $80,000+, including hourly rate plus uncapped commissions (The lower end reflects new team members during their learning period, while top managers consistently exceed this range based on performance).
- New: Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
- Well-Being: Medical & dental benefits, flexible scheduling, sick days, EFAP, and 3 weeks' vacation.
- Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!
- Support: Award-winning training, tools, resources, and coaching needed to help you succeed.
- Career Opportunities: Industry-leading development programs- we promote our managers from within!
- Inclusivity: A community that values and encourages diversity, inclusion, and respect, supported by initiatives from our ERGs.
Who You Are
- Experienced Leader: 3+ years of wireless or retail management experience preferred with a track record of achieving results.
- People-First Coach: You motivate, develop, and empower your team and love celebrating wins together.
- Business Driver: You’re goal-oriented and data-aware, able to adapt quickly, solve problems confidently, and turn challenges into opportunities.
- Connector & Communicator: You build strong customer relationships and lead by example in delivering exceptional experiences.
- Role Model: You lead with trust, respect, ownership, passion, humility, and integrity, and you’re dependable, flexible, and available for full-time work, including evenings and weekends.
Your Playground
What You Will Do
- Lead & Inspire: Coach, mentor, and support your team to reach their full potential while fostering a positive, high-energy environment where customers and employees feel valued.
- Drive Store Performance: Achieve and exceed sales, performance, and operational targets by using reports, insights, and KPIs to make informed decisions that drive business growth.
- Deliver Exceptional Experiences: Ensure every customer receives personalized service and solutions while building loyalty, repeat business, and strong community relationships.
- Operational Excellence: Maintain store standards, ensure compliance, protect company assets, support scheduling, training, inventory management, and overall daily operations.
GLENTEL is an equal-opportunity employer committed to creating a diverse and inclusive environment. We encourage participation in our employee resource groups: LGBTQ2S+, Women, and Black, Indigenous, People of Colour (BIPOC). At WIRELESSWAVE, we embrace and celebrate what makes us different—and we invite you to be part of our team.
GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans-fil and SANS-FIL etc.) encourages applications from all qualified candidates. In accordance with our accommodation policies and provincial accessibility legislation, please advise us if you require accommodation during any stage of the recruitment process. All information related to accommodation will be handled confidentially.
#MDT6
Pay: $55,000.00-$80,000.00 per year
Benefits:
Application question(s):
- This is a full-time position which requires open availability during the week and weekends. Do you have any schedule restrictions? If you have restrictions, please provide details.
- Do you expect your availability to change within the next 6 months? If yes, please provide new availability details.
- This role requires you to stand for 8 to 9 hours during the shift, with a 30-minute break in between. Are you able to perform this job in these conditions?
- We want all team members to succeed. Do you require any accommodations to perform the essential duties of this role?
- Once all the interviews are completed, we require selected candidates to go through a criminal background check. Are you comfortable with this?
- When can you start in this role?
- Have you ever interviewed with or been employed by Glentel Inc. or any of our subsidiaries: Glentel, WIRELESSWAVE, tbooth wireless, WIRELESS etc., or The Mobile Shop? Glentel previously managed Target Mobile and Samsung Experience Stores. If yes, please provide details on the brand(s), tenure, and your district manager.
- Which languages are you fluent in (both spoken and written)?
- What do you know about the WIRELESS Kiosk @Costco, and why does this opportunity interest you?
- What mobile device do you currently use or prefer, and why? Which features would you highlight when recommending it to a customer?
- Can you tell us about the other types of roles you've been exploring or applying to?
Work Location: In person
