Kitchener Waterloo, On Receptionist/secretary Jobs – 1 Openings This Week

Medical Secretary/Receptionist - Paper-Based (No EMR)
Dr. M. Gulan —Kitchener, ON
- $22–$27 an hour
- Full-time
- Customer service
- Medical office experience
- Administrative experience
Quick apply

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Medical Secretary/Receptionist - Paper-Based (No EMR)

Dr. M. Gulan
Kitchener, ON

Quick apply

Job details

Permanent | Full-time

Skills

Customer service
Medical office experience
Filing
Administrative experience
Organizational skills
EMR systems
Medical terminology
Office experience

Full job description

About us

We are a well-established, highly stable endocrinology practice in Kitchener.

The physician is currently established in the final stage of their career, offering a predictable, structured and highly respectful work environment.

We are looking for a dedicated Medical Office Administrator to manage our front desk and patient coordination for the next 5-8 years as we navigate towards a planned retirement.

This position is full-time.

The unique nature of our office:

Please read the following details carefully before applying, as our office environment is very specific.

100% paper based: We do NOT use EMR software. All patient scheduling, charting, and records are managed via physical paper charts and traditional filing systems.
Physical workspace: This is a fully in-person role located in a clean, professional, private office.
High resilience required: Our patients are often anxious, stressed, or dealing with difficult personal situations. As the front-line of the clinic, you will regularly deal with individuals who can be demanding and impatient.

Who you are:

This role is the perfect fit for a seasoned administrative professional looking for a steady, reliable "finish line" job to round out their career.

You possess a thick skin, exceptional verbal boundaries, and the ability to remain calm and empathetic under pressure.
You love physical organization and are comfortable managing paper files, physical day-planners, and traditional phone lines.

Responsibilities:

Greeting patients, checking them in, and managing the waiting area.
Managing patient appointments using a physical scheduling book.
Pulling, filing, and organizing physical patient charts accurately.
Handling phone inquiries with calm, polite authority.
Maintaining complete patient confidentiality.
OHIP billing
Dragon dictation processing

Requirements:

Excellent customer service skills and a professional phone manner.
Prior experience in a medical office is a strong asset, but motivated new graduates from MOA programs are also encouraged to apply.
Impeccable organizational skills, attention to detail, neat handwriting.
Must be able to reliably commute to our Kitchener office daily.

Pay: $22.00-$27.00 per hour

Ability to commute/relocate:

Kitchener, ON N2M 3B5: reliably commute or plan to relocate before starting work (required)

Application question(s):

Our office handles highly anxious or demanding patients daily. In one or two sentences, what strategy do you use to shake off a difficult interaction and keep it from ruining your day?
How many years of medical office experience do you have?

Work Location: In person

Quick apply

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Medical Secretary/Receptionist - Paper-Based (No EMR)

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