Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.
Position Summary:
Provides order processing support to Customer Service team, to deliver the highest level of service. Position is a clerical support role for the Customer Service team. Bilingualism (English and French) is required. This position can be remote, based in Quebec or Ontario.
Principal Responsibilities:
- Accurately enters and reviews sales orders in the system
- Ensures all proper paperwork is filed in customer folders to meet department policy
- Assists with special projects/reporting as assigned
- Develops and maintains detailed written desk instructions covering all major responsibilities
- May perform additional clerical responsibilities including mail distribution, filing, and general administrative tasks
- Participates and contributes to company safety program
- Inputs customer and sales data into processing system according to company procedures
- Performs other related duties as assigned
Qualifications:
- Education: High School Diploma
- Experience: Three to six months related experience and/or training; previous clerical support experience
- License/Certification: N/A
- Advanced proficiency in Microsoft Suite
- Experience with SAP is considered an asset
- Strong organizational skills, proactive attitude with exceptional attention to detail
- Capability to multi-task and work under pressure of deadlines
- Ability to work in a team environment and interface interdepartmentally
- Bilingual (English/French), written and spoken
As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including:
- Extended health and dental coverage
- Life insurance and accidental death & dismemberment (AD&D)
- Short-Term and Long-Term disability coverage
- Competitive compensation
- Annual Bonus Program
- Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
- Company Share Purchase Program with 25% Company contribution match
- Career advancement opportunities
Stella-Jones is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Stella-Jones makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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