#BeExtraordinary
At Andrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and
craft beverage company by delivering the perfect brand experience for every
lifestyle and occasion. Through our commitment to excellence, honouring our
roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.
Be the first smile our guests remember.
As a Host, you'll set the tone for every guest experience from the moment they arrive. Whether you're welcoming visitors, managing reservations, or sharing information about our restaurant and winery experiences, you'll help create memorable moments that keep guests coming back.
Nestled above Okanagan Lake, Gray Monk Estate Winery and The Lookout Restaurant offer breathtaking views, exceptional wines, and unforgettable dining experiences in the heart of Lake Country, BC.
If you thrive in a fast-paced hospitality environment, enjoy connecting with people, and take pride in delivering exceptional service, we'd love to meet you.
What You'll Do
- Welcome guests with warmth, professionalism, and genuine hospitality.
- Manage reservations and seating using OpenTable and other reservation systems.
- Coordinate guest flow to ensure a seamless dining experience.
- Answer phones and respond to guest inquiries about the restaurant, winery experiences, events, and Wine Club.
- Communicate guest requests, dietary needs, and special occasions with the restaurant team.
- Process gift card and debit transactions accurately.
- Maintain menus, promotional materials, and other guest-facing resources.
- Work closely with the restaurant team to deliver an exceptional guest experience.
- Follow all health and safety policies and procedures.
What You Bring
- A passion for hospitality and creating outstanding guest experiences.
- Friendly, confident, and professional communication skills.
- Strong organizational skills with the ability to multitask in a busy environment.
- Experience using reservation systems such as OpenTable is considered an asset.
- Ability to remain calm and welcoming during busy service periods.
- Smart Serve Certification (required).
- Previous restaurant, winery, hotel, or hospitality experience is considered an asset.
Working With Us
This role requires flexibility and includes:
- Standing for extended periods.
- Working both indoors and outdoors, including warm weather.
- Regular evening, weekend, and holiday shifts.
Why Join Andrew Peller Limited?
At Andrew Peller Limited, we're passionate about creating extraordinary experiences—for our guests and for each other. You'll join a team that values collaboration, hospitality, and continuous learning while working in one of Canada's most beautiful wine regions.
If you enjoy meeting new people, love hospitality, and want to be part of creating memorable winery experiences, we'd love to hear from you.
We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.
Accommodation:
Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email
[email protected]
Equal Opportunity Employment:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
This role is being posted to fill an existing vacancy.
