lake country, bc guest service agent Jobs – 8 Openings This Week

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Dental Front Desk
Westbank Dental Care and Implant Centre —West Kelowna, BC
Assist with administrative tasks, including filing, data entry, and maintaining office supplies. Handle incoming calls and inquiries, providing information…
Up to $30 an hour
Quick apply
Front Desk Guest Experience Specialists & Night Auditors ~ FT/PT, Seasonal, Casual
Balcomo - A Ramada by Wyndham Penticton —Penticton, BC
You’ll be the *first friendly face* guests see when they arrive — helping them feel at home from the moment they walk in. Legally entitled to work in Canada.
From $20 an hour
Quick apply

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Guest Service Agent
Basecamp —Toronto, ON
Answer phone calls and assist guests with reservations, general inquiries, and campground information. Accurately handle cash, debit, and credit transactions.
$18 an hour
Quick apply
1025 - Guest Service Agent
Vrancor —Oakville, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$18.00–$19.50 an hour
Quick apply

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We are looking for a customer centric Guest Services Agent to join our team at the Fairfield Inn & Suites by Marriott West Kelowna

Some of the responsibilities include, but are not limited to:

Process guest arrivals and departures, including all necessary payments
Handle & coordinate room assignments and pre-arrivals
Check-in and check-out of groups and tours
Answering calls and assisting guests with reservations or any other inquiries in a timely manner.
Assisting guests with booking wine packages, restaurant reservations
Contributing to a positive team culture
A proactive approach to guest comments/issues, ensuring these are handled in a professional manner meeting or exceeding guests expectations
Help achieve departmental goals and contributes ideas for better guest satisfaction, colleague relations and revenue enhancement by providing motivational leadership
High School graduation required
Hotel experience an asset but not required.
Proficient with computers. Experience with Fosse will be an asset
Ability to plan, prioritize and complete multiple projects
Self Starter who is empowered to take the initiative to do what it takes to ensure the best guest experience
Ability to work with all employees to promote teamwork and co-operative relationships within and across departments
Ability to work evenings and weekends. Shifts run from 7am - 3pm or 3pm - 11pm, so reliable transportation is important. Occasionally you may be asked to cover an overnight 11pm – 7am shift.

Job Types: Full-time, Permanent

Pay: $18.00 per hour

Benefits:

Experience:

Work Location: In person