Universal Pro Associate: Full Time - LANGFORD
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- $20.40–$22.15 an hour
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- Forklift
- High school diploma or GED
- Travel
6h
Seasonal Stock Associate
Under Armour —Victoria, BC
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- English
- Communication skills
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Under Armour —Victoria, BC
- $18.25–$20.25 an hour
- Part-time
- English
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BC Liquor Stores —Langford, BC
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GARAGE - Seasonal Sales Associate - Mayfair Shopping Centre
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Sunglass Hut —Victoria, BC
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RONA+ —Victoria, BC
- $18.65–$21.15 an hour
- Full-time
- Forklift
- Communication skills
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Commissioned Sales Associate – Major Home Appliances
Canadian Appliance Source —Victoria, BC
- From $25 an hour
- Full-time
- Sales
- Customer service
- Cashiering
- Store discount
- Disability insurance
Quick apply
1d
Seasonal Associate: Part Time - DUNCAN
The Home Depot Canada —Duncan, BC
- $18.90–$19.90 an hour
- Part-time
- High school diploma or GED
- Travel
- No travel
Retail Sales Associates P/T – Mayfair
Lindt & Sprüngli (Canada) —Victoria, BC
- $18.25 an hour
- Part-time
- Hospitality
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Quick apply
2d
Delivery Support Associate
Rona —Cobble Hill, BC
- $18.65–$21.15 an hour
- Part-time
- Forklift
- Communication skills
Quick apply
Sales Associate / Jewelry Consultant - Peoples Jewellers - Mayfair Shopping Centre - Victoria, BC
Signet Jewelers —Victoria, BC
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- Weekends as needed
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- Communication skills
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Retail Salesperson
Canadian Tire Hillside (Store 365) —Victoria, BC
- $18.76 an hour
- Full-time
- Customer service
- English
- High school diploma or GED
- Disability insurance
- Dental care
Retail Salesperson and Visual Merchandiser – – Westshore Shopping Centre
Canadian Tire —Victoria, BC
- $18.76 an hour
- Weekends as needed
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Tasting Room Associate
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- $17.85 an hour
- Part-time
- Hospitality
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Quick apply
Retail Salesperson and Visual Merchandiser - - Westshore Shopping Centre
Canadian Tire —Victoria, BC
- $18.76 an hour
- Weekends as needed
- High school diploma or GED
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Universal Pro Associate: Full Time - LANGFORD

The Home Depot Canada
Victoria, BC

Apply Now

Job details

Full-time
6 hours ago

Skills

Forklift
High school diploma or GED
Leadership

Full job description

Pay Range: $20.4 - $22.15

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Universal Pro Associates (UPA) are responsible for providing outstanding customer service and ensuring Pro customer’s transactions are handled quickly and accurately. The Universal Pro Associate will drive customer acquisitions by asking probing project questions and being knowledgeable about Pro and loyalty programs. Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy, offering loading and order picking assistance as needed, and will transition Pro customers to the PASA for more complex orders.Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, coworkers, vendors, or customers.

Key Responsibilities:

Universal Pro Associates should greet, engage and thank every customer.
While processing sales transactions, perform fast and accurate customer service during all customers interactions including POS register/COM check out, phone sales transactions, customer inquiries, and ensuring BOPIS/will call/delivery transactions are performed timely.
Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra registration, Local Pro, HDCC sign ups, and utilize Pro programs (Pro volume pricing, bulk, etc.) to drive sales.
Demonstrate selling behaviours by being available and engaged with customers, to identify Pro’s needs and provide fast and accurate transactions.
Standards: ensure Pro Desk, off-shelf and lumber canopy are well stocked, faced with adequate signage.
Welcome Pro customers to the Pro Desk to deliver speed of checkout: process customer orders accurately, quickly, and safely using processes and techniques outlined in Cashier training.

Understand Customer Needs

GET – Makes customers the first priority, actively seeks out customers, greets, engages and thanks all customers, offers assistance.
Demonstrates a basic knowledge of products, services and procedures in assigned area and nearby departments, knows priority articles.
Seeks to fully understand the customers' needs, provides customer with the best solution even if it involves a price reduction, contacts other associates/leaders as needed.
Asks customers about their project and provides appropriate related items and services for total project, sells the whole project.

Safety and Compliance

Maintains a clean and uncluttered store environment, ensures that department/area and aisles are clear, product is easily accessible to customers.
Ensures product is fully packed down and in-stock at all times.
Ensures aisles and products, specials etc. are all clearly and attractively signed.
Follows safety policies and procedures, identifies and corrects safety hazards, reports violations, and encourages others to work safely standards.
Working relationships - Works effectively with others, resolves conflict, listens well, and shares knowledge with others.

Competencies:

Customer Focus
Safety & Compliance

Skills:

Processes transactions efficiently minimizes voids/clearance actions, minimizes quantity key usage, and maximizes scanner usage.
Handles dissatisfied customers or customer complaints effectively, defuses negative situations as appropriate; show diplomacy; guides toward positive resolution; conveys a sense of competence and effectiveness to customer. Escalates the issue to manager when appropriate.
Flexible to work different roles at the frontend including the returns desk or special services and assists in other departments of the store, including staffing outdoor seasonal tills, where required.

Direct Manager/Direct Reports:

Reports to Department Supervisor

Travel Requirements:

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Requires the ability to move around the store and maneuver merchandise when necessary
Walking and Standing - Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels - Requires recognizing, identifying and using merchandise and necessary reports

Working Conditions:

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Passing forklifts emit gas fumes.

Minimum Education:

High School Diploma or equivalent

Minimum Years of Work Experience:

Minimum Leadership Experience:

Certifications:

Other Requirements/Assets:

Forklift experience considered an asset.

Apply Now

Refine Your Search

seasonal associate jobs in langford, bc

Universal Pro Associate: Full Time - LANGFORD

Seasonal Stock Associate

Seasonal Sales Associate

Sales Associate (SR - Seasonal)

Sales Associate (MR - Seasonal)

Retail Associate P/T

GARAGE - Seasonal Sales Associate - Mayfair Shopping Centre

Aerie - Sr Brand Ambassador (Sr Sales Associate)

Aerie - Brand Ambassador (Sales Associate)

Sales Associate

AE - Brand Ambassador (Sales Associate)

Delivery Support (Back-End) Associate

Commissioned Sales Associate – Major Home Appliances

Seasonal Associate: Part Time - DUNCAN

Retail Sales Associates P/T – Mayfair

Delivery Support Associate

Sales Associate / Jewelry Consultant - Peoples Jewellers - Mayfair Shopping Centre - Victoria, BC

Retail Salesperson

Retail Salesperson and Visual Merchandiser – – Westshore Shopping Centre

Tasting Room Associate

Retail Salesperson and Visual Merchandiser - - Westshore Shopping Centre

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I want to receive the latest job alerts for seasonal associate in langford, bc

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

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