Civic Hotel, Autograph Collection, is a bold, independent boutique hotel in the heart of Surrey City Centre, steps from Surrey Central SkyTrain. Inspired by BC’s artistry, culture and flavours, Civic brings a distinct hospitality experience to travellers, locals and the community around us.
We are looking for people who care about great service, take pride in the details, and enjoy being part of a busy, guest-focused team.
Who You Are
- You care about creating a warm, seamless guest experience
- You take pride in great hospitality, and the small details that make a stay memorable
- You are a team player, enjoy collaborating with colleagues, and bring a positive, professional attitude to the team
- You can multitask and enjoy a fast-paced environment
- You are authentic, brave, accountable and detail-oriented
Why Join Our Team?
- Competitive wages
- Generous hotel and dining discounts at thousands of Marriott properties worldwide
- Career advancement with the hotel and our diverse group of companies
- Convenient location steps from Surrey Central SkyTrain Station
- Company events, including our annual Holiday Party
Apply now to discover your next career opportunity at Civic Hotel!
Role Summary
Reporting to the Executive Housekeeper, the Room Attendant will be responsible for the cleaning of the hotel guest rooms.
Key Accountabilities
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
Handles guest requests in a timely and professional manner, ensuring guest needs are met.
Remove trash, dirty linen and terry.
Clean bathroom and bedroom.
Replace guest amenities and supplies in room. Replace linen and terry.
Check that all electrical items are in working order. Reporting any damages or items not working.
Wipe all surfaces. Dust, polish and remove marks from walls and furnishings.
Clean and buff all glass and mirror surfaces.
Vacuum carpets and clean all tile floors.
Performs all assigned duties and tasks in a timely and efficient manner in accordance with established company policies and procedures.
Understands and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
Ensures that all irregularities, potential and real hazards are identified and reported immediately.
Reports for duty punctually wearing complete uniform at all times.
Performs any other duties as assigned by management.
Education and Experience
A minimum of 1 year Room Attendant experience in a boutique or luxury hotel.
Skills and Abilities
Highly organized with the ability to multitask in a fast paced environment.
An eye for detail and a personal standard of perfection
Ability to stand for long periods of time with continually having to bend and lift.
Energetic, highly motivated and willing to learn to develop new skills.
Must be able to work alone or in a group and have a flexible schedule
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