laval, qc helpdesk technician Jobs – 19 Openings This Week

IT Support Technician L1-L2
MSP OPERATIONAL CORP —Montréal, QC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
Quick apply
3d
Helpdesk Technician
Tenaquip Limitee —Senneville, QC
- Full-time
- Bilingual
- Microsoft Outlook
- Computer Science
Quick apply
Technicien(ne) informatique
Alten Canada —Montréal, QC
- Up to $50,000 a year
- Weekends as needed
- Bilingual
- Azure
- Customer service
- Commuter benefits
- Dental care
Quick apply
IT Store Support Technician
Ardene —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Laval, QC
- Customer service
- Windows
- Communication skills
5d
Technician - IT Helpdesk support L3
Air Inuit —Montréal, QC
- Full-time
- Bilingual
- Computer Science
- English
- Profit sharing
- Disability insurance
Quick apply
10d
Help Desk Support Technician [#4923]
Alteo —Montréal, QC
- Bilingual
- Computer science
- Computer Science
- Flexible schedule
Bilingual IT Help Desk Support
YM Inc —Mont-royal, QC
- Full-time
- Bilingual
- English
- Windows
- Dental care
- Tuition reimbursement
Quick apply
IT Help Desk Support - Bilingual
YM inc —Mont-royal, QC
- Full-time
- Bilingual
- English
- Windows
- Store discount
- Dental care
Quick apply
user support technician
D2 Technologie Inc. —Salaberry-de-Valleyfield, QC
- $26 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Computer skills
- Dental care
- Life insurance
Technicien Informatique // IT Technician
XNRGY Climate Systems —Montréal, QC
- Full-time
- Bilingual
- Azure
- Customer service
- Dental care
- Vision care
IT Technicien
PCI Automatisation Industrielle —Montréal, QC
- Bilingual
- Computer science
- Computer Science
- Flexible schedule
2d
Technicien(ne) junior en soutien informatique de bureau/ Junior IT Desktop Support Technician
ContactPoint360 —Montréal, QC
- Full-time
- Bilingual
- Customer service
- English
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —Montréal, QC
- Full-time
- Customer service
- Windows
- In-person
9d
IT Support Analyst [#4927]
Alteo —Montréal, QC
- Hybrid work
- Microsoft Word
- Computer science
- Microsoft Excel
Automation Technician
Schaefer System International Limited —Longueuil, QC
- Weekends as needed
- Bilingual
- AutoCAD
- Engineering
Quick apply
5d
Licensed Electrical Mechatronics Technician
Schaefer System International Limited —Beauharnois, QC
- $37–$42 an hour
- Weekends as needed
- AutoCAD
- Engineering
- Maintenance
- Dental care
- Tuition reimbursement
Quick apply
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
11d

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IT Support Technician L1-L2
MSP OPERATIONAL CORP —Montréal, QC
A recognized college or university degree in Information Technology or a related field; Escalate complex issues to senior technicians or specialized teams as…
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Helpdesk Technician
Tenaquip Limitee —Senneville, QC
Certificate or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience). Respond to incoming technical support requests via phone,…
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Field Service Technician (Barrie)
BFG Enterprise Services —Barrie, ON
Must have and provide company with valid G driver’s licence and clean abstract for use of company vehicle for travelling to customer sites to provide service.
$24.03–$27.88 an hour
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IT Helpdesk Technician
TST-CF Express —Mississauga, ON
Bachelor's degree in Computer Science, Information Technology or a related field. Follow up with customers to ensure issue resolution and satisfaction.
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IT Support Technician L1-L2

MSP OPERATIONAL CORP
Montréal, QC

Quick apply

Job details

Full-time
3 days ago

Skills

Microsoft Powerpoint
Bilingual
French
Microsoft Excel
Microsoft Outlook
Writing skills
English
Windows
Microsoft Office
Bachelor's
Remote access software
IT support
SharePoint
Computer skills
VMWare
Cybersecurity
Communication skills
Information Technology

Full job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for an IT Support Technician L1-L2 to join our team.

About the Role

As a IT Support Technician L1-L2, you will be responsible for providing technical support to the company’s employees and clients. In addition to handling routine requests, you may also be asked to work on small projects. This role requires strong technical expertise, problem-solving skills, and excellent communication skills to deliver top-quality IT support.

Location: 8270 Mayrand Street, Montreal, QC

Schedule: Monday to Friday, 40 hours per week, 8:30 a.m. – 5:00 p.m.

Work Mode: Hybrid

What You Will Do

Provide first- and second-line support for Windows operating systems, including troubleshooting common issues (e.g., software conflicts, system crashes, slow performance, etc.).
Assist users in configuring, installing, and updating the Windows operating system and software applications.
Perform system diagnostics and resolve technical issues related to Windows, network connectivity, and hardware/software interactions.
Provide support for the Microsoft Office suite, email configurations (Outlook), and other common software applications.
Provide support via phone, email, or remote desktop to both technical and non-technical users.
Escalate complex issues to senior technicians or specialized teams as needed.
Ensure a prompt response to user requests and maintain user satisfaction through effective communication.
Manage and track service requests in the ticketing system by documenting troubleshooting steps and resolutions.
Ensure that all systems are up to date with the latest Windows patches, security updates, and software versions.
Monitor and handle basic security alerts and incidents according to established procedures.
Troubleshoot application and connectivity issues.
Use request management tools in a help desk environment.
Ability to participate in ongoing training to stay current with company systems and the latest technologies.

What We Are Looking For

A recognized college or university degree in Information Technology or a related field;
Ability to communicate clearly in French and English, both verbally and in writing;
At least 2 years of relevant work experience in a user support role;
Solid experience using and troubleshooting Windows 10, Office 365 (Outlook, Word, Excel, PowerPoint), Teams, SharePoint, and OneDrive;
Proficiency in a cloud environment;
Basic understanding of cybersecurity principles, including secure password management, phishing awareness, malware prevention, access control, and data protection;
Experience and strong knowledge of VMware, AD, and GPO;
Experience installing computers and printers.

Why Work at MSP Corp

Benefits package.
Dynamic work environment.
Corporate gym discounts.
Wellness day.
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

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Refine Your Search

helpdesk technician jobs in laval, qc

IT Support Technician L1-L2

Helpdesk Technician

Technicien(ne) informatique

IT Store Support Technician

Desktop Support Engineer (Dispatch /Part-Time)

Technician - IT Helpdesk support L3

Help Desk Support Technician [#4923]

Bilingual IT Help Desk Support

IT Help Desk Support - Bilingual

user support technician

Technicien Informatique // IT Technician

IT Technicien

Technicien(ne) junior en soutien informatique de bureau/ Junior IT Desktop Support Technician

Desktop Support Engineer (Independent Contractor)

IT Support Analyst [#4927]

Automation Technician

Licensed Electrical Mechatronics Technician

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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