Café Team Member
Company: Twenty Four Karats Plaza
Pay: CA$15.50–CA$17.50 per hour
Job Type: Part-time
Work Location: In person – Lethbridge, Alberta
Job Description
Twenty Four Karats Plaza is seeking a dependable, hardworking, and detail-oriented Café Team Member to join our team.
This position is specifically for our café and is a good fit for someone who takes pride in their work, learns quickly, and is comfortable working both independently and as part of a team. We are looking for someone who does not need to be constantly directed and is willing to take initiative when there are tasks that need to be completed.
Our café team is responsible not only for preparing food and beverages, but also for keeping the café clean, organized, stocked, and ready for customers throughout the day.
Key Responsibilities
- Prepare and serve café beverages, food, snacks, and other menu items according to company recipes and procedures.
- Operate the point-of-sale system accurately and efficiently.
- Process cash, debit, and credit card transactions while following proper cash-handling procedures.
- Greet customers and provide friendly, professional service.
- Follow food safety, sanitation, and proper food-handling procedures.
- Maintain clean and organized food preparation areas, counters, equipment, storage areas, and customer seating areas.
- Complete regular cleaning and deep-cleaning tasks as required.
- Restock ingredients, packaging, cups, lids, napkins, and other café supplies before they run out.
- Monitor ingredient quantities and notify management when products or supplies are running low.
- Rotate stock and monitor best-before and expiry dates.
- Follow café recipes carefully to ensure products are prepared consistently.
- Receive and properly store grocery and supply deliveries.
- Keep workstations organized and ensure items are returned to their proper locations.
- Monitor delivery platforms and assist with preparing delivery orders accurately.
- Complete opening and closing duties according to café procedures.
- Learn and stay informed about menu items, recipes, promotions, and new products.
- Assist with maintaining café displays, menus, promotional materials, and customer-facing areas.
- Use downtime productively by identifying cleaning, stocking, organizing, or preparation tasks that need to be completed.
- Communicate clearly with coworkers and management regarding inventory, equipment issues, customer concerns, or other operational needs.
- Follow written procedures, checklists, recipes, and instructions carefully.
- Perform additional duties as needed to support café operations.
What We Are Looking For:
Dependability
We need someone who can be counted on to:
- Arrive on time and ready to work.
- Attend scheduled shifts consistently.
- Complete assigned responsibilities without needing repeated reminders.
- Communicate appropriately if an issue affects their ability to work.
Attention to Detail
Small details are important in a café environment. The ideal candidate will:
- Follow recipes and portioning instructions accurately.
- Notice when something is running low, dirty, misplaced, expired, or needs attention.
- Double-check orders before giving them to customers.
- Maintain consistent standards even during slower periods.
- Follow cleaning, food safety, and operational procedures carefully.
Initiative
We are looking for someone who can recognize what needs to be done without always waiting to be assigned a task.
During quieter periods, employees are expected to find productive work such as cleaning, restocking, organizing, checking inventory, preparing supplies, or completing other café tasks.
Strong Work Ethic
The right candidate should be:
- Hardworking and willing to stay productive throughout their shift.
- Comfortable completing cleaning and less glamorous tasks as part of the job.
- Willing to learn new procedures and accept feedback.
- Able to take responsibility for their work and correct mistakes when necessary.
- Interested in helping improve the café rather than simply completing the minimum required tasks.
Qualifications
- Strong dependability and attendance.
- Excellent attention to detail.
- Ability to take initiative and work independently.
- Strong organizational and time-management skills.
- Friendly and professional communication skills.
- Ability to follow written recipes, procedures, and checklists.
- Ability to manage multiple responsibilities during busy periods.
- Basic math skills for processing transactions and handling cash.
- Ability to work independently while also contributing to a team.
- Willingness to learn and accept coaching and feedback.
- Clean and professional appearance and demeanour.
- Ability to stand for extended periods and perform regular cleaning, stocking, and lifting duties.
- Strong verbal and written communication skills in English.
A valid food safety or food-handling certificate is an asset but is not required. Training will be provided.
Experience
Previous experience in a café, restaurant, kitchen, food service, retail, customer service, or cashier position is preferred but not required.
We are willing to train the right candidate. Dependability, attention to detail, initiative, willingness to learn, and a strong work ethic are more important to us than previous café experience.
Availability
Applicants should have flexible availability and may be required to work evenings, weekends, and holidays depending on scheduling needs.
How to Apply
Interested applicants may apply directly through Indeed.
Join the Twenty Four Karats Plaza team and help us create a café that is clean, organized, welcoming, and consistent for every customer.
Benefits
- Designated paid holidays
- Flexible scheduling
- Store discount
Pay: $15.50-$17.00 per hour
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
