Patient Care Technician – SoftWave Therapy
Part-Time | $20–26/hour | West Lethbridge
Help patients experience one of the most exciting advances in non-invasive regenerative therapy.
Adapt Chiropractic is a modern chiropractic clinic in West Lethbridge dedicated to helping people move better, recover faster, and improve their quality of life through natural healthcare.
We're excited to be expanding our services with SoftWave Therapy, an innovative regenerative technology that activates the body's natural healing response using precisely administered electrohydraulic shockwaves. By stimulating cellular activity, SoftWave Therapy helps support tissue repair, improve circulation, reduce pain, and accelerate recovery without surgery, injections, medications, or lengthy downtime.
We're looking for an exceptional individual to become one of the primary providers of this treatment within our clinic.
Why This Role Is Different
Unlike many healthcare support positions, this role places you at the center of patient care. You'll become highly trained in the clinical application of SoftWave Therapy, working one-on-one with patients throughout their treatment journey while developing specialized skills in an exciting regenerative technology.
The majority of your day will involve direct patient care through the precise application of SoftWave Therapy. Patient communication, scheduling, and administrative responsibilities are also an important part of the position and are expected to be performed at an exceptional standard.
Whether you're a recent graduate or already have healthcare experience, this position offers the opportunity to build specialized clinical skills while making a meaningful difference in patients' lives.
What You'll Do
You'll spend the majority of your day providing one-on-one patient care while working closely with our doctors to deliver SoftWave Therapy treatments.
Your responsibilities will include:
- Preparing, monitoring, maintaining, and disinfecting the SoftWave equipment and treatment room
- Administering SoftWave Therapy according to clinic treatment protocols and doctor recommendations
- Reviewing patient histories and treatment plans prior to treatment
- Educating patients throughout their course of care
- Monitoring patient progress and communicating observations with clinic doctors
- Completing accurate and detailed patient charting
- Conducting patient and lead follow-up phone calls
- Scheduling appointments and assisting with treatment plan coordination
- Following clinic visit tracking procedures and documentation standards
Additional Responsibilities
As part of our collaborative team, you'll also assist with:
- Reception and front desk responsibilities
- Patient communication via phone and email
- General chiropractic administrative tasks
- Helping maintain smooth patient flow throughout the clinic
- General clinic organization and light cleaning
Who We're Looking For
We're looking for someone who is passionate about healthcare, genuinely enjoys working with people, and takes pride in delivering an exceptional patient experience.
Required Qualifications
- Strong applied knowledge of human anatomy and musculoskeletal structures (required)
- Outstanding communication skills in person, over the phone, and through email
- Clear, articulate spoken English with the ability to build trust and confidence with patients
- Warm, compassionate, and highly professional bedside manner
- Advanced computer proficiency and the ability to quickly learn new software
- Exceptional attention to detail and the ability to consistently follow detailed treatment protocols
- Highly organized with excellent professional judgment
- Positive, coachable attitude with a willingness to learn, follow systems, and incorporate feedback
- Ability to work independently while contributing positively to a close-knit team
- Passion for natural healthcare and helping people improve their quality of life
- Must love office dogs
This Opportunity May Be a Great Fit If You Have a Background In:
- Kinesiology
- Exercise Science
- Athletic Therapy
- Physiotherapy Assistant
- Occupational Therapy Assistant
- Massage Therapy
- Rehabilitation
- Health Sciences
- Anatomy
Previous healthcare experience is a strong asset, but it is not required.
What is essential is a strong working knowledge of anatomy, exceptional communication skills, professionalism, and a genuine desire to learn.
Training & Professional Development
Complete paid training on the operation and clinical application of SoftWave Therapy is provided.
A portion of the training will take place in Calgary, with all required travel expenses reimbursed.
Ongoing weekly training and professional development are also part of this role, ensuring you continue to build your clinical skills and confidence.
Position Details
- Permanent part-time position
- $20–26/hour, depending on education, experience, and overall fit
Required Availability
- Monday: 9:15 am-1:15 pm & 2:30 pm-6:15 pm
- Wednesday: 9:15 am-1:15 pm & 2:30 pm-5:30 pm
- Thursday: 9:15 am-1:15 pm & 2:30 pm-6:15 pm
Please note:
- Hours may be adjusted slightly as clinic needs evolve.
- There may be opportunities for additional hours as our SoftWave program continues to grow.
Why Join Adapt Chiropractic?
We're a close-knit, positive team that genuinely enjoys working together and cares deeply about the patients we serve.
You'll have the opportunity to develop specialized clinical skills, work alongside supportive doctors, and become an integral part of delivering an exciting new treatment that is helping patients move, heal, and recover in ways they never thought possible.
If you're looking for a role where you'll continue to learn, be challenged, and make a meaningful difference every day, we'd love to hear from you.
How to Apply
Please email your resume and cover letter directly to [email protected] with the subject line:
SoftWave Therapy Technician
OR
Drop your resume and cover letter off in person at:
Adapt Chiropractic
20-8 Aquitania Blvd W
Lethbridge, AB
In your cover letter, we'd love to learn:
- A little about who you are
- What interests you about this opportunity
- How your background would prepare you for this position
Closing Date: July 30, 2026
Please DO NOT hesitate to apply before the deadline. Interviews will begin before the closing date, and this posting may be removed early when the right candidate is found.
Pay: $20.00-$26.00 per hour
Benefits:
Ability to commute/relocate:
- Lethbridge, AB T1H 5L4: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have a strong knowledge of human anatomy?
Experience:
- Healthcare: 1 year (preferred)
Language:
- Fluent English (required)
Work Location: In person
