Fuel Account Coordinator
Our client is seeking a Fuel Account Coordinator to support the sales team in managing client accounts, administration, and retention of fuel and tank rental customers across multiple regions. This role plays an important part in ensuring smooth day-to-day coordination between clients and internal teams, while maintaining accurate records, supporting CRM processes, and contributing to overall client satisfaction. The ideal candidate is organized, client-focused, and brings a positive, proactive attitude suited for a fast-paced, service-driven environment.
Your success will be defined by your ability to:
- Maintain regular communication with fuel and tank rental clients to ensure satisfaction, service alignment, and strong long-term relationships
- Support client retention efforts by identifying recurring concerns and working with operations to implement timely solutions
- Track and monitor client performance, engagement, and retention metrics to support reporting and decision-making
- Manage CRM (HubSpot) data accurately, including sales stages, follow-ups, opportunity tracking, and pipeline updates
- Prepare weekly and monthly reports on sales activity, pipeline health, and account status while flagging stalled opportunities for follow-up
- Support client education by providing guidance on fuel programs, tank solutions, pricing structures, and application processes
- Coordinate with operations, logistics, and billing teams to ensure smooth service delivery, including scheduling, installations, and contract execution
- Assist with general administrative support such as emails, appointment scheduling, reporting, and client communication for the Business Development Manager
- Contribute to process improvements by sharing client feedback and supporting internal coordination across departments
- Help ensure timely response to client inquiries and maintain a high standard of customer service across all touchpoints
Your strengths include:
- 3-5 years of experience in administration, customer service, or a related support role, preferably within energy, logistics, or industrial sectors
- Strong interpersonal and communication skills with a professional, client-focused approach
- Excellent organizational skills with strong attention to detail and ability to manage multiple tasks effectively
- Experience using CRM systems (HubSpot or similar) with strong data accuracy and pipeline management skills
- Ability to work collaboratively with internal teams while managing client-facing responsibilities
- Strong problem-solving skills and ability to handle client concerns in a timely, professional manner
If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Tania Christensen.
Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.
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Pay: $55,000.00-$65,000.00 per year
Work Location: In person
