We are looking for a customer focused and detail oriented individual to join our team here in London as a Leasing Administrator.
This position is a part time, onsite position and reports to the Director of Operations.
Priorities change regularly in this position and the Leasing Administrator must be flexible and willing to change roles and responsibilities as required.
Primary Responsibilities
Rental Applications
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Processing submitted applications on propertyware
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Contact current/former landlords and employers to verify information; conduct credit and background checks
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Advise all applicants of approval or decline and amount owing prior to move in then relay same information to Managers of Resident Experience (MREs).
Leases
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Create Tenancy Agreements and send out for signature
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Maintain and update propertyware; convert leases, add auto charges, Prompt Payment Discount (PPD), Last Month’s Rent (LMR) and Key Deposit and prorate charges to ledger
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Ensure all move-in tasks are completed; payment received in full, signed Tenancy Agreement and Addendums are uploaded, Incoming Inspection
Move Ins/Outs
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Maintain and assist with coordination of move-in/move-out schedules
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Process Notices to Vacate in propertyware, assist with the coordination of move outs by ensuring preliminary and final inspections are conducted and uploaded
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Keep record of keys returned, obtain and record forwarding address in propertyware
Administration
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Complete and facilitate resident requests to transfer and assign units, process applications, prepare necessary paperwork, set up transfers and assignments
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Completing monthly administrative audits
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Add Administrative Fees and other charges to propertyware
Special Projects
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Assist with new building acquisitions; uploading documents, assist with preparation of Welcome Packages, parking passes etc.
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Work with head office to create new administration procedures and training materials
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Other duties as assigned
Skills and Qualifications
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Experience using case management or other software to process requests, update statuses and document actions is required.
- 1+ years of experience working in property management or administration is an asset
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Knowledge of the Residential Tenancies Act is an asset
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Computer proficiency and the ability to learn property management software
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Verbal and written communication skills and the ability to produce accurate documentation
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Ability to remain calm in stressful situations and to maintain a high level of confidentiality
York Property Management (YPM) manages 4,500+ residential apartment suites in Southwestern Ontario. YPM offers a variety of different layouts of suites which accommodate a diverse demographic of young couples, families, students and retirees. The company employs 130+ individuals working at the corporate office, on site, or at various properties managed by YPM.
Our Mission at York Property Management is to work together in a safe, respectful, and friendly environment with effective communication to provide our residents quality service and a comfortable and positive living experience while being environmentally conscious.
Our Vision is to create and maintain rental properties that all of our residents are proud to call home.
York Property Management is committed to providing a safe, healthy and inclusive work environment. We welcome applications from people with disabilities and diverse backgrounds, identities and cultures. Accommodations are available throughout the application and interview process upon request.
Successful candidates, as a condition of job offer, would be required to provide a satisfactory criminal record check. A benefits package will be offered at 3 months of employment.
This posting is for a newly created position. We appreciate all applications. However, only those selected for an interview will be contacted.
