La-Z-Boy's success is due to our people. We have a proven record of exceptional products represented by Exceptional People and are invested in their growth.
La-Z-Boy is looking for an energetic Sales Associate with an interest in design to join our team. At La-Z-Boy, we are all about comfort. From our furniture and the services we provide to our customers, to our beautifully designed showrooms, we offer a great team environment to work, play, achieve, and succeed. The Sales Associate is responsible for creating sales utilizing exceptional customer service and knowledge of the La-Z-Boy selling process, products and services. The Sales Associate strives to create long-term customer relationships that will lead to increased sales and profitability. The Sales Associate develops awareness of interior design through practical experience, observation and interaction with La-Z-Boy Interior Designers.
We offer world-class TWI training and ongoing support to ensure you have all the tools to be successful. Your journey starts with product training with our talent team. Once you complete this training, you will be ready to start interacting with customers.
Key Responsibilities
- Contribute to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy
- Team with Store Manager, Sales Manager, Interior Designer and selling team to promote the In-Home Design Program and drive overall store sales
- Consistently execute the La-Z-Boy Comfort Selling Process and provide a positive experience for all clientele
- Develop and utilize sales skills and principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service, and continuing contact with all previous and potential clientele.
- Maximize store promotions, marketing initiatives and grassroots programs
- Maintain strong knowledge of features and benefits of product line-up, company standards, La-Z-Boy services, and internal software and procedures
- Assist the Interior Designer to achieve Design program sales goals by scheduling consultations, to present customized room designs, including sample fabrics, furniture, tables and accessories recommendations as well as the benefits of the La-Z-Boy professional design and installation services
- Provide store support for incoming calls and emails and scheduling customer deliveries
- Accurately complete order information, collect payments, keep clientele records
- Assist in handling customer concerns by providing appropriate solutions and alternatives
- Demonstrate a positive, enthusiastic, driving attitude working alongside staff and clientele.
Required Qualifications:
- Previous experience in a selling role is strongly preferred
- Strong interpersonal skills to build rapport, effectively communicate, and positively influence
- Demonstrated persuasion and negotiation skills
- Ability to work flexible hours based on the needs of the business including evenings, weekends and holidays
- Strong attention to detail with proficiency in Microsoft Office Suite and proficiency with general use of computers and tablets
La-Z-Boy offers a generous benefits package including health and dental coverage, long-term disability and life insurance, and the opportunity to grow in the leading brand in home furnishings with the potential to earn an above average income.
Legal Disclaimer: An Equal Opportunity Employer, La-Z-Boy Incorporated and its subsidiaries are equal opportunity employers that support and subscribe to a policy of nondiscrimination in all aspects of employment. La-Z-Boy will not discriminate on the basis of race, colour, national origin, religion, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, genetic information, protected veteran status, or any other reason prohibited by applicable law.
Job Type: Full-time
Pay: $50,000.00-$80,000.00 per year
Benefits:
- Dental care
- On-site parking
- Store discount
Shift:
Application question(s):
- Are you comfortable working on a Commission pay structure?
Experience:
- Sales: 3 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
