Manitoba Event manager Jobs – 11 Openings This Week

Event Manager- Winnipeg
Encore Global —Winnipeg, MB
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
12d
Assistant Wedding Sales & Event Manager
Bel Acres Golf & Country Club —Stonewall, MB
- From $21 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Store discount
Quick apply
9d
Wedding, Event & Venue Coordinator (1 Year Term)
FortWhyte Alive —Winnipeg, MB
- Weekends as needed
- Guest services
Quick apply
Event Captain
Denny's Canada —Winnipeg, MB
- Part-time
- Sales
- Hotel
- Team management
Quick apply
Events & Experience Coordinator
United Way Winnipeg —Winnipeg, MB
- $43,769.33 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Organizational skills
- Dental care
- Paid time off
On-Site Event Decorator
Dream Day Decorators —Winnipeg, MB
- $16 an hour
- Customer service
- Organizational skills
- Budgeting
Quick apply
16h
Banquets - Coordinator
Chop Steakhouse & Bar —Winnipeg, MB
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Hotel
Quick apply
Coordonnateur
Chop Steakhouse & Bar —Winnipeg, MB
- Full-time
- Inventory management
- High school diploma or GED
- Team management
Quick apply
Venue Coordinator
Novella at Collective —Oak Bluff, MB
- From $20 an hour
- Part-time
- Business development
- Organizational skills
- Contracts
Quick apply
1d
Catering & Sales Coordinator
WOW Hospitality Concepts Inc. —Winnipeg, MB
- From $48,000 a year
- Part-time
- Hospitality
- Management
- Business development
Quick apply
1d

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Assistant Wedding Sales & Event Manager
Bel Acres Golf & Country Club —Stonewall, MB
As a Wedding Sales & Event Manager, you will sell, plan and organize events, including weddings, parties, corporate events and other social leisure bookings.
From $21 an hour
Quick apply
9d

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Event Manager - Private Sales
SULY Inc. —Toronto, ON
Greet, register guests and manage showroom flow. _*Special note: \*\*\* Supplementary renumeration for current Event Managers with strong ties and relationship…
$70,000–$120,000 a year
Quick apply
Event Sales Manager
Waterworks Food Hall —Toronto, ON
Build and manage relationships with third-party venue, catering, event planning, corporate, hospitality, agency, hotel, concierge, and community partners who…
From $80,000 a year
Quick apply

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Event Manager- Winnipeg

Encore Global
Winnipeg, MB

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Job details

Full-time
12 days ago

Skills

Facilitation
Microsoft Word
Sales support
Microsoft Outlook
Hotel and accommodations experience
Operations management
Complaint handling
Continuous improvement
Team management
Decision making
Client services
Hospitality Management
Sales orientation
Human resources
Forecasting
Customer service orientation
Guest services
Guest issue resolution
Client interaction
Team coordination
Negotiation
Event logistics coordination

Full job description

Position Overview

The Event Manager is responsible for preparing all event documentation and coordinating with Sales department, and Clients to ensure consistent, high level service throughout pre-event, event and post-event phases of venue events. Ensures their venue events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. This position reports to Area Director, Venue & Production Center.

Key Job Responsibilities

Managing Event Logistics and Operations

Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
Greets Client during the event phase and hands-off to the Event Operations team for the execution of details.
Adheres to all standards, policies, and procedures.
Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
Manages group room blocks and meeting space for average to large-sized assigned groups.
Identifies operational challenges associated with his/her group and determines how to best work with the venue staff and Client to solve these challenges and/or develop alternative solutions.
Uses his/her judgment to integrate current trends in event management and event design.
Acts as liaison between field salesperson and client throughout the event process (pre-event, event, post-event).
Participates in client site inspections and assists with the sales process as necessary.
Solicits feedback from the venue partners to identify areas for improvement to enhance the Event Planner’s experience.

Ensuring and Providing Exceptional Customer Service

Delivers excellent customer service throughout the client experience and encourages the same from other employees.
Empowers employees to provide excellent customer service.
Sets a positive example for guest relations.
Coordinates and communicates event details both verbally and in writing to the customer and property operations.
Makes presence known to client at all times during this process.
Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
Follows up with client post-event.
Responds to and handles guest problems and complaints.
Uses personal judgment and expertise to enhance the customer experience.
Stays available to solve problems and/or suggest alternatives to previous arrangements.
Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Interacts with guests to obtain feedback on product quality and service levels.
Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

Assists in the sales process and revenue forecasting for customer groups.
Up-sells products and services throughout the event process.
Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

Reviews comment cards and guest satisfaction results with employees.
Observes service behaviors of employees and provides feedback to individuals and/or managers.
Assists in the development and implementation of corrective action plans.
Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
Works with the venue staff and clients to address operational challenges associated with his/her group.

Job Qualifications

Professional attitude and behavior (teamwork, autonomy, dynamism, interpersonal skills, honesty, versatility, initiative and organization)
Focused on customer service
Good interpersonal skills
Attention to detail and quality
Judgment, negotiation and decision making skills
Ethics and integrity
Creativity and bringing new ideas to service delivery
Minimum 3 years experience in a similar position in the hotel industry or related field
Degree in hotel management (an asset)
Excellent knowledge of the tourism industry, as well as the establishment's products and services
Knowledge of job-related software (an asset): Word, Excel, Outlook, CI/TY, Social Table, PMS/Marsha

Competencies (by Core Values)

Communication
Concern for Quality
Exceeds Customer Expectations
Problem Solving
Teamwork

Apply Now

Refine Your Search

event manager jobs in manitoba

Event Manager- Winnipeg

Assistant Wedding Sales & Event Manager

Wedding, Event & Venue Coordinator (1 Year Term)

Event Captain

Events & Experience Coordinator

On-Site Event Decorator

Banquets - Coordinator

Coordonnateur

Venue Coordinator

Catering & Sales Coordinator

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