Manitoba Helpdesk coordinator Jobs – 2 Openings This Week

LHSC Help Desk Co-ordinator
Dynacare —Winnipeg, MB
- Full-time
- Microsoft Excel
- High school diploma or GED
- Computer skills
- Paid sick leave
6d
Service Coordinator
Exchange Technology Services Inc. —Winnipeg, MB
- Full-time
- Azure
- Computer Science
- Customer service
Quick apply

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Community Safety Enforcement Coordinator
Sagkeeng Health Centre —Pine Falls, MB
The Coordinator does not replace police or peace officer functions; instead, they ensure *clear procedures, documentation, partner alignment, and follow-through…
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LHSC Help Desk Co-ordinator

Dynacare
Winnipeg, MB

Apply Now

Job details

Full-time
6 days ago

Benefits

Paid sick leave

Skills

Microsoft Excel
Ceridian
Patient service
High school diploma or GED
Dayforce
Computer skills
Communication skills

Full job description

POSITION TITLE:

LHSC Helpdesk Coordinator

INTERNAL CLOSING DATE:

Friday, June 5, 2026

LOCATION:

Main Lab - 830 King Edward St

CLASSIFICATION:

Full-Time, Permanent

DEPARTMENT:

Laboratory Health Services Centre

WORKING SCHEDULE:

Monday to Friday, 8:30am to 5:00pm

(40 hours per week)

We are currently looking to hire a Health Services Help Desk Coordinator in Winnipeg to assist in maintaining the daily operational and functional workflow to support the Laboratory Health Service Centers (LHSC), including taking sick calls and scheduling. The successful candidate must uphold a high level of service in a fast-paced environment by delivering prompt, courteous and professional service to all staff and clients.

Responsibilities:

Receiving and responding to all telephone inquiries from Patient Services staff, Dynacare private clients as well as reporting all non-resolved inquiries to the Managers of Health Services
Reviewing all timesheets of MB patient services staff, data entry of payroll into Dayforce, ensuring accuracy and timely submission to payroll department (STAT pay, sick pay, etc.)
Creating and distributing memos and protocols for Patient Services staff in MB region as directed by Managers
Assisting in the distribution of correspondence from various departments to MB Patient Services staff and maintains detailed logs
Ensuring that standards for technical efficiency, quality control, Ministry of Health and other government regulations are adhered to
Assisting with the implementation of Patient Services related policies and procedures by aiding employees, as required, on the interpretation and administration of said policies and procedures
Maintaining employee training and payroll files and provide administrative support for the Patient Services Managers
Maintaining confidentiality and accuracy of appropriate documentation
Maintaining detail logs of all inquiries, problems, and their solution
Scheduling of MB staff according to collective agreement language, including monitoring weekend scheduling and calling of staff to replace sick calls, updating attendance calendar and absence log, flagging issues to Managers as appropriate
Ensuring all necessary documentation is collected and specimens are correctly processed
Ensuring the wellbeing of the patient within the scope of training of Dynacare
Providing support to the MB LHSC Managers as required in the administration of the Collective Agreement language, which includes but not limited to tracking leave days and attendance, assisting with the vacation planner process and last-minute vacation requests
Receiving and responding to all phone calls, faxes for the mobile department. Includes booking and scheduling private house calls and personal care homes.

Must have:

A secondary school diploma (Grade 12) or equivalent
Minimum of five (5) years’ experience in a Patient Services field
Excellent computer skills with intermediate or high level of Excel
Excellent communication skills
Formal Training in the areas of Medical Office Assistant, Medical Transcription, Unit Clerk, Medical Terminology or similar programs would be considered an asset

**This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. **

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helpdesk coordinator jobs in manitoba

LHSC Help Desk Co-ordinator

Service Coordinator

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Friday, June 5, 2026

Main Lab - 830 King Edward St

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