Director of Operations Canada
MTLI GroupAbout MTLI Group
MTLI Group is a North American execution platform specializing in:
- Racking & Automation Systems
- Construction & General Contracting
- Industrial Moving, Relocations & Decommissioning
- Installation & Maintenance Services
Since 1982, MTLI has evolved into a turnkey execution partner delivering complex industrial and commercial projects across Canada and the United States.
Today, MTLI is scaling aggressively toward $100M+ in annual revenue, with a long-term vision to build a $1B+ multi-division platform through organic growth, operational excellence, and acquisitions.
We are building a highly scalable operational machine capable of executing projects across North America with speed, quality, accountability, and profitability.
The Role
MTLI Group is seeking a high-performance Director of Operations — Canada to lead and scale all Canadian operations across multiple divisions.
This role is built for an operator who thrives in fast-paced environments and knows how to turn operational complexity into structured execution.
You will take ownership of:
- Project execution
- Operational performance
- PM leadership
- Field execution
- Staffing coordination
- Profitability
- Standardization across Canada
This is not a corporate desk role.
We are looking for a builder, leader, and operator who understands how to manage people, projects, systems, and field execution at scale.
Core Responsibilities1. Operational Leadership & Execution
- Lead all Canadian operations across multiple divisions
- Oversee Project Managers, Supervisors, Coordinators, Dispatch, and field teams
- Ensure projects are executed safely, profitably, and on schedule
- Drive accountability across all levels of operations
- Support successful execution of simultaneous multi-site projects
2. Project Performance & Profitability
- Own operational performance and project delivery across Canada
- Monitor:
- Gross margins
- Labor productivity
- Schedule adherence
- Budget performance
- Change orders
- Customer satisfaction
- Identify and eliminate operational inefficiencies and margin leakage
3. Systems & Standardization
- Help implement scalable operational systems and SOPs
- Standardize:
- Daily reporting
- QA/QC procedures
- Dispatch processes
- Crew planning
- Project workflows
- Safety compliance
- Support development and rollout of MTLI’s internal ERP systems and operational dashboards
4. Team Leadership & Development
- Build and mentor high-performing operational teams
- Develop:
- Project Managers
- Coordinators
- Site leadership
- Supervisors
- Create clear accountability structures and performance expectations
- Help build scalable leadership depth across Canada
5. Multi-Division Coordination
Support execution across:
- Racking & Automation
- Construction
- Industrial Relocations & Decommissioning
- Installation & Maintenance Services
Create operational alignment between divisions while maintaining execution quality and profitability.
6. Client & Site Leadership
- Participate in key customer meetings and escalations
- Maintain strong client relationships during project execution
- Travel to major project sites across Canada as required
- Ensure customer expectations are exceeded consistently
What Success Looks Like (First 6–12 Months)
- Operational structure becomes significantly more organized
- PMs and supervisors operate with stronger accountability
- Reporting and visibility improve across all active projects
- Project profitability becomes more measurable and controlled
- Reduced delays, rework, and operational inefficiencies
- Stronger labor planning and staffing coordination
- CEO involvement in day-to-day operational firefighting reduced substantially
- Canadian operations positioned to scale significantly without operational breakdowns
Ideal Candidate ProfileExperience
- 10–20+ years of operational leadership experience
- Managed large-scale multi-site operations
- Background in one or more of:
- Industrial services
- Construction
- Material handling / automation
- Warehousing / logistics
- General contracting
- Experience leading large field teams and Project Managers
- Strong understanding of operational scaling and field execution
Preferred experience from companies such as:
- Amazon
- Dematic
- Daifuku
- Fortna
- Large industrial contractors
- Large-scale logistics or infrastructure operators
Skill Set
- Strong operational leadership capabilities
- Deep understanding of field execution and labor productivity
- Experience managing complex project portfolios
- Strong financial and P&L awareness
- Ability to build systems and scalable operational processes
- Experience implementing or improving ERP/workflow systems
- Strong communication and leadership abilities
Traits (Non-Negotiable)
- Execution-obsessed
- Highly accountable
- Strong sense of urgency
- Direct communicator
- Problem solver under pressure
- Comfortable in fast-moving environments
- Hands-on leader who leads from the front
- High standards with strong operational discipline
Why Join MTLI Group
- Opportunity to help build a rapidly scaling North American platform company
- Direct impact on scaling operations from $100M toward a $1B+ vision
- Work directly alongside ownership and executive leadership
- High autonomy and high ownership role
- Ability to shape systems, structure, and operational culture
- Aggressive growth environment with substantial upside opportunity
Location
Canada-based
Travel required across Canada and occasional U.S. support as needed.
Compensation
Competitive base salary + performance incentives + growth opportunity based on experience and leadership capability.
Pay: $130,387.00-$165,391.11 per year
Benefits:
- Employee stock purchase plan
- Extended health care
Application question(s):
- What is the largest annual operational budget you have directly managed?
- How many field employees (installers, labor, technicians) have you managed at peak?
- Which industries have you operated in?
- Have you managed operations across multiple regions (U.S. and/or Canada)?
- Have you implemented or led the rollout of an ERP or operational system?
- What kind of revenue have you managed and delivered
- Explain to me your scale and what you have done with your past companies.
- Why do you want to work for MTLI Group?
- Are you familiar with our product/ service offerings?
- Have you owned full P&L responsibility?
- ou walk into MTLI tomorrow and see that 30% of projects have rework, delays, and margin leakage.
You have 30 days. What exactly do you do—step by step?
Experience:
- Operations management: 10 years (preferred)
Willingness to travel:
Work Location: Hybrid remote in Markham, ON L3R 3K7
