markham, on technical trainer Jobs – 140 Openings This Week

Technical Writer & Trainer
CriSys Limited —Markham, ON
- $65,000–$80,000 a year
- Full-time
- Hybrid work
- Bilingual
- Software troubleshooting
- Customer service
- Dental care
- Paid time off
Quick apply
12d
Audio Editing Specialist - Freelance AI Trainer Project
Meridial —Toronto, ON
- $8–$65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's
- Paid time off
Implementation Trainer
Jonas Software —Markham, ON
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Technical Writer/Trainer
Hitachi Rail —Toronto, ON
- $81,577–$104,586 a year
- Full-time
- Customer service
- English
- Project management
- Designated paid holidays
- Disability insurance
Technical Trainer
ABB Robotics Canada Inc. —Mississauga, ON
- $89,400–$131,120 a year
- Full-time
- Engineering
- Presentation skills
- Bachelor's
Quick apply
Professional Technical Trainer
Smart Mobility —Mississauga, ON
- Oracle
- Presentation skills
- Bachelor's
Technical Trainer
Invixium —Toronto, ON
- Full-time
- Microsoft Powerpoint
- Computer Science
- Engineering
Propane Safety Trainer
FSN Safety Training —Greater Toronto Area, ON
- From $50 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Public speaking
- Flexible schedule
Quick apply
Safety Trainer – Construction & Industrial Equipment
FSN Safety Training —Greater Toronto Area, ON
- From $50 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Public speaking
- Flexible schedule
Quick apply
Senior Mechanical Engineer
Confidential —Toronto, ON
- Full-time
- AutoCAD
- CAD
- Engineering
Quick apply
Mechanical Designer - AI Trainer
DataAnnotation —Scarborough, ON
- From $60 an hour
- Contract
- Remote
- Engineering
- English
- Bachelor's
Quick apply
2d
Inside Trainer
Franklin Empire Inc —Etobicoke, ON
- $55,000–$60,000 a year
- Full-time
- Inventory management
- English
- Microsoft Office
Quick apply
Metal Polisher
Crown Food Service Equipment —North York, ON
- $23–$26 an hour
- Weekends as needed
- Heavy lifting
- Schematics
- English
- Dental care
- Vision care
Quick apply
12d
Personal Trainer
F45 Training Yonge & Eglinton —Toronto, ON
- $25–$30 an hour
- Weekends as needed
- Sales
- English
- First Aid Certification
Quick apply
Electronics & Controls Designer
Confidential —Toronto, ON
- $60,000–$90,000 a year
- Full-time
- AutoCAD
- CAD
- Engineering
- Dental care
Quick apply
Mechanical Designer - AI Trainer
DataAnnotation —Vaughan, ON
- From $60 an hour
- Contract
- Remote
- Engineering
- English
- Bachelor's
Quick apply
2d
Mechanical Designer - AI Trainer
DataAnnotation —Mississauga, ON
- From $60 an hour
- Contract
- Remote
- Engineering
- English
- Bachelor's
Quick apply
2d
Mechanical Design Engineer - AI Trainer
DataAnnotation —Mississauga, ON
- From $60 an hour
- Contract
- Remote
- Engineering
- English
- Bachelor's
Quick apply
2d
Junior Account Manager
Mindscope Staffing Software —York, ON
- $70,000 a year
- 8 hour shift
- Bilingual
- Recruiting
- Paid time off
- Work from home
Quick apply
Part-Time Field Welder Tester
CWB Group - Industry Services —Toronto, ON
- Part-time
- Microsoft Outlook
- Engineering
- Windows
Training Specialist, Commercial Underwriting
First National Financial —Toronto, ON
- $52,800–$69,400 a year
- Contract
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
9d
Territory Sales Manager - Commercial Roofing & Building Envelope Solutions
Just Sales Jobs —Toronto, ON
- $380,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Automotive Technical Trainer
GP Strategies Corporation —Toronto, ON
- Full-time
- Microsoft Office
- No university degree
- Communication skills
SOC Analyst Level 2 - Cyber Security
KPMG —Toronto, ON
- $73,500–$122,500 a year
- Full-time
- Microsoft Excel
- Management
- Business development
Technical Trainer
Brandt —Mississauga, ON
- Schematics
- Writing skills
- Microsoft Office
Quick apply

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Technical Writer & Trainer

CriSys Limited
Markham, ON

Quick apply

Job details

Full-time
12 days ago

Benefits

Extended health care
Dental care
Paid time off
Work from home
Employee assistance program
Flexible schedule
On-site parking

Skills

Bilingual
French
Software troubleshooting
Customer service
English
Analysis skills
Customer support
Proofreading
Communication skills
HTML

Full job description

About CriSys Limited

CriSys Limited develops mission-critical software and systems for fire, police, ambulance, and disaster response agencies. For more than 30 years, our platforms have supported emergency communications and operations across Canada, serving more than 100 municipalities.

We are seeking a Technical Writer & Trainer to join our team and support our public-safety customers through high-quality documentation, effective training, and professional customer support. This role is well suited to someone who can communicate complex information clearly, build strong working relationships, and contribute in a fast-paced, mission-critical environment.

Role overview

The Technical Writer & Trainer is responsible for creating and maintaining documentation, developing and delivering training materials, and supporting customers in their use of CriSys systems. This role works closely with internal teams, including development, support, and implementation staff, to ensure that customers receive accurate information, effective training, and timely assistance.

The successful candidate will be comfortable working with public-safety professionals, able to adapt communication styles for different audiences, and capable of learning complex systems quickly.

Key responsibilities

Create, revise, and maintain user documentation, procedures, training guides, release notes, and related materials.
Translate technical concepts into clear, concise, and user-friendly documentation.
Design and deliver effective end-user training sessions, both in person and remotely.
Support customers in understanding system functionality and best practices.
Confirm training outcomes through follow-up and verification where appropriate.
Collaborate with development, support, and project teams to ensure documentation and training content remains accurate and current.
Provide first-tier technical support when required, including issue intake, triage, and escalation.
Assist with customer implementations, including preparation of training materials and coordination of sessions.
Maintain documentation records, training logs, and customer-facing reference materials.
Travel to customer sites primarily within Ontario, with occasional travel elsewhere in Canada and, at times, outside Canada.

Required qualifications

Excellent written and verbal communication skills in English.
Demonstrated ability to produce clear, concise, and audience-appropriate technical writing.
Demonstrated experience designing and delivering effective training.
Strong customer service orientation and professionalism.
Strong analytical and problem-solving skills.
Ability to learn new technologies, systems, and workflows quickly and independently.
Ability to work effectively with minimal supervision and as part of a small team.
Valid Ontario driver’s licence.
Current Canadian passport, or ability to obtain one within a reasonable timeframe.
Reliable personal vehicle for business travel.
Ability to be bonded for commercial purposes.
Eligibility for a Government of Canada security clearance at the Confidential or Secret level.

Preferred qualifications

Experience in technical writing, training, or customer support in a software or IT environment.
Familiarity with public safety, emergency services, or other mission-critical operations.
Experience supporting adult learners or operational users.
Working knowledge of computer systems, hardware, and software troubleshooting.
French language skills, spoken and written.
Experience in a small team environment with direct customer interaction.

What we offer

Competitive salary based on experience.
Comprehensive health and dental benefits.
Generous vacation and paid time off.
Flexible hours and work-from-home options, subject to operational needs.
A collaborative team environment with meaningful work and direct customer impact.
The opportunity to support public-safety organizations and contribute to critical community services.

How to apply

Please send your resume and a brief cover letter outlining your qualifications and interest in the role to [email protected].

Pay: $65,000.00-$80,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
On-site parking
Work from home

Application question(s):

Are you fully bilingual in English and French, both written and spoken?
Do you have experience writing end-user documentation for software applications?
Have you developed course curricula, lesson plans, or structured training materials for end users?
Have you delivered training both in person and online/remote?
Have you used HelpBreeze, RoboHelp, or a similar help-authoring tool to create application documentation or online help?
Do you have experience working for a software company or supporting software products?
Have you worked with QA concepts, including function testing or regression testing, in a software environment?
Have you documented bugs, defects, or customer-reported issues clearly enough for developers or QA teams to act on them?

Work Location: Hybrid remote in Markham, ON L3R 9Y4

Quick apply

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