ABOUT the JOB:
The Family Support Worker supports families, youth, and children within multiple program settings based on the employee’s skillset and fit. Programs include:
- Family Service (https://www.interiorcommunityservices.bc.ca/programs/child-family/family-service-program)
- Family Preservation (https://interiorcommunityservices.bc.ca/programs/family-preservation-program/)
- Supervised and Supportive Visitation (https://www.interiorcommunityservices.bc.ca/programs/child-family/supervised-supportive-visitation)
- Children and Youth With Support Needs (https://www.interiorcommunityservices.bc.ca/programs/child-family/child-youth-support-needs)
- Youth Justice (https://www.interiorcommunityservices.bc.ca/programs/youth/youth-justice)
- Teen Centre (https://www.interiorcommunityservices.bc.ca/programs/youth/youth-centre-merritt)
Overall responsibilities of the Family Support Worker include but are not limited to:
- Deliver family-centered support in various settings, teaching parenting, communication, problem-solving, and life skills
- Advocate for the rights and well-being of individuals and families
- Assess strengths, needs, and family dynamics to inform service plans
- Collaborate with families and stakeholders (e.g., MCFD) to set realistic goals and interventions
- Coordinate and consult with care teams to support goal achievement
- Monitor progress, evaluate outcomes, and adjust support as needed
- Provide follow-up support and connect clients to community resources
- Build and strengthen formal and informal support networks
- Respond effectively to crisis situations, assess risk, and support stabilization
EDUCATION, TRAINING, and EXPERIENCE:
- Degree (preferred) or Diploma in Human or Social Service or other related field - A degree is an asset.
- 1-year recent relevant experience working with families, youth, and children facing multiple barriers.
- Or a combination of education, training, and experience.
SKILLS, KNOWLEDGE, and ABILITIES:Demonstrated knowledge and strong abilities to:
- Build strong, trusting relationships with clients, families, and care teams
- Apply evidence-based approaches to support individuals facing mental health, addiction, and violence-related challenges
- Facilitate engaging group sessions and life skills development
- Support emotional regulation, coping strategies, and positive behaviour change
- Effectively manage crisis situations and challenging behaviours
- Communicate and collaborate with multidisciplinary teams; advocate for client needs
- Maintain clear, accurate documentation and confidentiality
- Work both independently and collaboratively in a team environment
- Demonstrate cultural sensitivity and inclusivity across diverse backgrounds
- Proficient in Microsoft Office and adaptable to new technologies
REQUIREMENTS
- Valid Class 5 Driver’s license and safe driving record
- Own vehicle with Business Use and third-party liability insurance of $5 million (reimbursement is provided).
- Ability to travel to the surrounding areas identified within our contracts
- Following training is required and provided to the successful candidate free of charge. Existing certification is an asset: CPR-C, Mandt, SafeTALK, Safe Food Handling, MCFD Privacy, Anti-Bullying, Abuse and Neglect Awareness training and Harassment.
- A background check through the BC Ministry of Public Safety and Solicitor General is required.
- This job requires union membership with a 1.85% union dues deduction from pay.
BENEFITS
- Selection between two options for paid leaves:
- • Option 1: 10.6% additional pay with every paycheck OR
- Option 2: Vacation accrual at 3 weeks per year (6%) and a stat holiday bank (5% of worked hours).
- Fully paid job requirement training and opportunities for professional development
- Interior Community Services is a Municipal Pension Plan (MPP) employer. Temporary part-time employees' entitlement to MPP is determined after 2 years of continuous service in the role. If the candidate is already a contributing member, then enrollment is on hire.
- up to 5 days/year of fully paid sick leave available for use after 90 days in the position
- Employee and Family Assistance Program
- Wage increases with every 2000 hrs. of seniority, up until Step 4
- Community involvement and wellbeing activities
- Priority as an internal candidate for future job vacancies
PROGRAM: Child and Family Services
LOCATION: Merritt, BC
STATUS: Temp Part-Time
TERM: 6 months or until the rerun of the incumbent
HOURS of WORK: 22.5 hours per week
SCHEDULE: Monday to Friday, Flexible schedule during daytime hours, some evenings and weekends based on client needs.
REPORTS TO: Child and Family Services, Merritt Program Coordinator
COMPENSATION: $29.17 - $33.49 per hour (Grid 12 as per collective agreement)
CLOSING DATE: Open until a suitable candidate is found
JOB NUMBER: 2026-37
If you need any accommodations at any stage of the hiring process, contact us at
[email protected].
ICS is proud to be an equal-opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer.
