Company Description
Merritt is a small, caring, resilient city located in the stunning Nicola Valley of BC. We are surrounded by a spectacular sprawling rugged landscape at the hub of the Coquihalla highway mountain pass. Living in Merritt, you'll find short commutes, big amenities and an abundance of outdoor and indoor recreation and leisure amenities for all ages and preferences.
Working at the City of Merritt, you'll join a team of caring coworkers and innovative roll-up-your-sleeves who are passionate about public service and determined to make a difference. Whether we're delivering essential services, running community recreation programs, or more, our team takes pride in helping Merritt to be an attractive, sustainable, healthy and safe small city. We work together to build a respectful and inclusive workplace that reflects our values and the community we serve
Job Description
Guided by the policies, procedures and protocols of the City of Merritt and the RCMP, this position contributes to the success of Merritt’s RCMP Detachment by providing outstanding client service and administrative and, in a limited capacity, operational support for front-line police officers in collaboration with the team.
As a key point of contact between the Detachment and the public and/or other internal and external stakeholders, you will provide professional, respectful and client-centered services by triaging, responding to and processing inquiries and complaints received in-person, by email and over the phone, competently dealing with those who are facing difficult life circumstances. As well as provide assistance, operating the police radio, to RCMP members in the field under extenuating circumstances, dispatching files as required.
This position involves high volume workloads and professional level duties where independence, collaboration, effective communication and judgement skills are essential. As the RCMP Disclosure/Records Clerk (Client and Administrative Services), you routinely handle sensitive, private and confidential information related to policing services and criminal matters. You will type statements related to victimization, crisis and trauma. You will create and maintain police files and records in accordance with established policies and procedures and perform specialized technical work related to the creation and maintenance of RCMP operational records, database searches and evidence. In this role, you will operate computerized and paper based RCMP information systems (eg. CPIC, PRIME), enter data to process public complaints/ files and police records, process Police Information Checks and vulnerable sector checks, maintain prisoner logs and processing civic prints via the IntelliScreen system. You will organize and disclose police files, vetted and un-vetted, for requests including, Court Orders, Law Firm Requests, Civil Orders and Access to Information Requests (ATIP) as well as other related duties.
Qualifications
Required Knowledge – Education, Training & Experience
- Post secondary education in criminology, or a related field supplemented by recent related operational experience in a police environment with RCMP systems and records.
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Minimum of two years' office experience that includes records management, document creation and review, creating and maintaining operational files, data entry and providing administrative support.
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Conflict resolution and/or nonviolent communication training or equivalent.
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Knowledge of the Access to information and Privacy Act, RCMP and PRIME BC Policy supplemented by experience working with RCMP information systems such as PRIME and CPIC, is preferred.
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An equivalent combination of training and experience may be considered.
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Minimum typing speed of 50 words per minute.
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Proficient in data entry, intermediate Word and intermediate Excel.
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Excellent understanding of Federal, Provincial and Municipal Legislation as it applies to RCMP operations.
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The successful completion of all required courses offered on the job (such as PRIME, CPIC, or its equivalent, etc).
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Ability to obtain and maintain an RCMP Reliability Security Clearance is a condition of employment.
Additional Information
At the City of Merritt, you will find a diverse and forward-thinking team committed to inclusive, collaborative, and innovative approaches to meet challenges, achieve our mission, and make a difference in the community.
This position is within the Cupe local 900 bargaining unit, the rate of pay is: 35.38 (2026 rates) per hour. In addition to competitive salaries, the City of Merritt offers a comprehensive benefits for health, vision, dental, group insurance, pension and well-being.
We are actively recruiting for this position. For full consideration, please apply today. The City of Merritt is an equal opportunity employer committed to recruiting an inclusive workforce that reflects the community we serve; we encourage applicants from diverse backgrounds. We thank all applicants for their interest; however, only applicants selected for an interview will be contacted.
This position closes on June 19 2026
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