Let your career SOAR with Wildlife Rescue!
Are you interested in being part of a PURPOSE-DRIVEN team with a passion for animals and wildlife?
Do you want to join a fast-growing organization making a big impact in BC?
We are looking for a Volunteer Coordinator to join our team.
Position Profile
The Volunteer Coordinator plays a key role in the administration, coordination and continuous improvement of Wildlife Rescue’s Volunteer Program. This position combines volunteer management with data analysis, program administration, reporting and process improvement. Working closely with the Volunteer Program Manager, the coordinator monitors volunteer metrics, maintains program’s database, identify trends and gaps and supports with volunteer retention, scheduling, and engagement.
Position Type
32 hours per week, permanent, in-person at our Burnaby location
Compensation
$21.00 - $24.00 per hour, depending on experience and expertise.
Start date
September 7, 2026 – anticipated
Who YOU are
You are highly organized and detail-oriented, and enjoys administration work, protocols and reports. You enjoy finding opportunities for growth based on data, are comfortable using and upkeeping database, spreadsheets, reports and tracking program metrics. You enjoy building relationships, and are equally motivated by administration, planning, reporting, and understand the importance of improving processes and bringing fresh ideas to a mission-driven organization that lives its values every day.
Who WE are
Who WE are Established in 1979, the Wildlife Rescue Association of BC is a leader in wildlife rehabilitation and is committed to educating the public about peaceful coexistence with wildlife. Based in Burnaby, BC, we are Western Canada’s busiest wildlife rehabilitation centre, admitting over 5,000 animal patients each year.
The Wildlife Rescue Association of BC is located on the ancestral and unceded homelands of the hənqəminəm and Sḵwxwú7mesh speaking peoples. We are grateful for the opportunity to be on this beautiful, shared territory.
Our Volunteer Program
Our Volunteer Program currently supports around 200 active volunteers who contribute over 17,000 hours per year across a wide range of roles including animal care, helpline, admissions, videography, photography, communications, outreach, and more.
The Volunteer Program is a dynamic, boots-on-the-ground operation that runs 365 days a year with seasonally adapting hours of operations.
Employee Perks and Benefits:
- Professional development funding and opportunities for career growth
- Starting paid vacation of 3 weeks
- A competitive extended medical and dental benefits plan, which includes:
- Teladoc medical services
- Employee Life Insurance
- Travel protection outside of Canada
- Access to paramedical services (counselling, chiropractic, massage therapy, and more).
Highlight of Key Responsibilities
- Maintain, audit and manage an up-to-date volunteer database (Better Impact)
- Develop and update Standard Operating Procedures and program materials
- Prepare reports and analyze volunteer program data and KPIs
- Develop and implement strategies to improve volunteer engagement, recognition and retention
- Manage and update volunteer schedules
- Support the day-to-day operations of a busy non-profit organization
- Respond to inquiries from prospective and current volunteers
- Gather and monitor volunteer feedback and turn findings into actionable recommendations
- Serve as a member of the Health and Safety Committee
- Collaborate with the volunteer program team and other departments to improve processes and support ongoing projects
Key Qualifications & Experience
- Minimum 2 years of experience in administration, program coordination, volunteer management, or a related field.
- Strong analytical skills with the ability to interpret data and identify trends
- Excellent communication, organizational and time management skills
- Ability to motivate and work with a diverse group of people
- Proficiency in MS Office
- Knowledge of Better Impact or similar database is an asset
- Experience working with volunteers is an asset
- Flexibility to work evenings and weekends, as required
- We are seeking the right fit for our team and encourage all interested candidates to apply.
Please Note
- All candidates must be willing to obtain a criminal record check in accordance with policy.
- WRA is an Equal Opportunity Employer committed to Diversity, Equity, and Inclusion. If you need assistance or an accommodation, please contact us at [email protected].
To Apply
Please submit your cover letter and resume as a single PDF using our online form.
https://app.smartsheet.com/b/form/019f1adaa2ee7808a13ad18f756ac5ba
If you have any questions, please contact us at [email protected] .
The Wildlife Rescue Association of BC is located on the ancestral and unceded homelands of the hənqəminəm and Sḵwxwú7mesh-speaking peoples. We are grateful for the opportunity to be on this beautiful, shared territory.
Pay: $21.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Work Location: In person
