***Pride Marine Group is seeking a Location Manager for our Rosseau Lake location in Muskoka, ON***
For over 35 years family owned and operated, Pride Marine Group has been creating personalized watercraft experiences. We don’t just sell boats—we help bring customer’s visions for a life well lived to reality by connecting them to the vessel that will take them where they want to go.
We are currently looking for a Location Manager to oversee our awesome team of Crew Members at our Rosseau Lake location. The Location Manager is responsible for ensuring all customers receive a premium service experience and all expectations are met by overseeing our day-to-day operations. As a leader, our Location Managers model our mission, vision and values and possess a strong work ethic.
Job Duties
- Provide leadership for employee relations through effective communications, coaching, training, and development
- Ensure the effectiveness of employees through strategic hiring, assignment of duties, discipline, and dismissal
- Ensure employees have clear goals and are aware of expectations
- Plan and conduct meetings with employees to communicate sales targets, goals, and projects
- Ensure all sales employees maintain a high level of product and service knowledge on an ongoing basis
- Celebrate successes and foster an atmosphere of success
- Administer disciplinary action in accordance with established procedures
- Ensure that all employees comply with company policies, procedures, and ethical standards
- Handle customer concerns, disputes and issues in a professional, courteous and timely manner
- Model and champion the company's dedication to providing excellent customer service
- Work with Service Manager to ensure Service achieves goals
- Ensure cleanliness of all grounds and facilities
- Must comply with Health and Safety policies and Standard Operating Procedures
Job Requirements
- Pleasure Craft Operator Card (nice to have)
- Ability to effectively communicate both verbally and in writing
- Effective leadership skills, with a strong focus on mentoring and motivation of employees
- Three years of experience in a management role and five years of experience in a related industry
- Degree in business administration, management, or a field related to the industry an asset
- A well defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
- Ability to supervise and motivate a team to achieve and exceed their goals
Work Conditions
- Regular overtime including evenings and weekends during peak season
- Interaction with customers/clients, and the public at large
- Occasional travel
- Able to work in variable work environments/conditions
If you think you are the right candidate for the job, please submit your resume. For more information on Pride Marine Group, you can check out our website or social media. We look forward to hearing from you.
In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted throughout the hiring process.
In accordance with the Employment Standards Act, please be advised that we use artificial intelligence to screen, assess, or select applicants for this position.
We are an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $80,000.00-$90,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Why do you want to work for Pride Marine Group?
- Will you be able to reliably commute or relocate to Minett in Muskoka, ON for this job?
Experience:
- management: 3 years (required)
- marina, dealership, hospitality or related: 3 years (required)
Work Location: In person
