Central Registration
Employment Type: Temporary Part-Time (approximately 6 months)
Reports to: Manager, Patient Access and Flow
Reason for Posting: Temporary Backfill
Hours of Work: Days, Evenings, Nights, and Weekends (8 and 12-hour Shifts).
Rate of Pay: $31.449 to $31.845 per hour plus applicable shift premiums for evenings, nights and weekends
Join Our Inspired Team! The Opportunity:
We need a Registration Clerk to join our Central Registration team! You want to be part of our Central Registration team because you are the first friendly face and voice our patients encounter – setting the tone for an exceptional CGMH experience. No two days are the same in this fast-paced, team-oriented environment, where you play a key role in helping patients move safely and efficiently through their care journey.
In this role you will support patient registration and access across a variety of programs including diagnostic services and specialty clinics and work with multi-disciplinary teams to ensure accurate and efficient patient information and flow. You will be part of a high-performing, supportive team that serves a growing community of over 74,000 residents and millions of visitors.
We invest in our Team. As a Registration Clerk you will earn $31.449 to $31.845 per hour.
Beyond your hourly wage you will also enjoy:
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Access to funding to support education that you want to pursue
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Join HOOPP a defined benefit contribution pension plan
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Time away from work matters. This position would earn 4% vacation in lieu
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Your health and wellness are important. We offer 14% benefits percentage in lieu
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At this time this opportunity is scheduled 8 and 12-hour shifts
As the successful applicant, you will do the following:
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Registers patients using the Meditech computer system; obtaining and capturing all relevant patient information and entering data accurately into the electronic chart in a timely manner
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Acquires required information and payment method for visits inclusive of OHIP, WSIB, and direct payment method for uninsured patients
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Screens patients for necessary IPAC and Falls Prevention queries
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Contact MOH regarding Health Card Numbers as required and follow documented procedure
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Ensure all information is obtained from patients arriving by ambulance to create an accurate emergency record
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Generate patient labels and charts for departments as requested
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Apply patient registered visit armband ensuring two factor identification through the patient’s hospital visit
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Provides direction/or information regarding the hospital to all patients/visitors/other service providers as required
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Manages the separation and distribution of the Emergency and Ambulance records with required patient and account information captured
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Perform cashier function to manage bill payment amounts, collection of ODSP submissions, uninsured prepayment authorizations and issue receipts to patients
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Operates switchboard after hours and as requested
- OSSD or equivalent
- Previous clerical experience in a health care/hospital setting
- Knowledge and understanding of medical terminology
- Proficient computer skills, including typing and Microsoft Office
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Demonstrated ability to deliver excellent customer service
- Medical Office Administration Course
- Experience with Meditech Expanse
Alignment with our Values
We are committed to our values:
Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction
Support Each Other - working together across all roles to uplift our team and our patients
Lead by Example - setting a standard of integrity, fairness, and professionalism
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Any successful candidate will need to live these values on a day to day basis.
Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!
Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high‑quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.
Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here.
Learn more about our Strategic Plan here.
Apply online before 11:00pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application.
We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services at [email protected]
