Millbrook, Ns Hotel & accommodations guest services staff Jobs – 6 Openings This Week

Guest Service Agent
Comfort Inn Truro —Truro, NS
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
9d
Front Desk/Guest Services
Hampton Inn & Suites Truro —Millbrook, NS
- $16.75–$17.75 an hour
- Part-time
- Sales
- Hotel
- Data entry
Quick apply
14d
Front Office Supervisor
Super 8 Truro —Millbrook, NS
- $20–$21 an hour
- Full-time
- Hotel
- Cashiering
- Team management
Quick apply
8d
Guest Service Agent
Inn on Prince —Truro, NS
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
Front Desk Clerk
Stonehouse Motel and Julia's Lounge —Truro, NS
- $17.50–$18.00 an hour
- Part-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
Quick apply
14d
Front Desk Agent
Super 8 Truro —Truro, NS
- $16.75–$17.00 an hour
- Weekends as needed
- Microsoft Word
- Google Suite
- High school diploma or GED
Quick apply
9d

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Front Desk/Guest Services
Hampton Inn & Suites Truro —Millbrook, NS
Execute the prompt and courteous handling of all guests as necessary, including but not limited to, check-in & check-out, telephone and personal inquiries and…
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14d
Front Office Supervisor
Super 8 Truro —Millbrook, NS
Operates the Opera PMS system, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND (Do Not Disturb) and paging for in-house…
$20–$21 an hour
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Guest Service Agent

Comfort Inn Truro
Truro, NS

Quick apply

Job details

Permanent
9 days ago

Skills

Computer operation
Workplace safety policies
Filing
English
High school diploma or GED
Sales orientation
Computer skills
Guest services
Phone etiquette
Business
Suggestive selling
Cash handling
Communication skills

Full job description

THE COMPANY:

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL. From roadside inns to luxury urban properties, we are also experientially diverse.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

To learn more about InnVest Hotels, visit https://innvesthotels.com/ (https://innvesthotels.com/)

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.

Complete pre-registration and blocking of rooms for reservations/guest arrival.

Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.

Understand room status and room status tracking.

Know room locations, types of rooms available, and room rates.

Use suggestive selling techniques to sell rooms and to promote other services of the hotel.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.

Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.

Process guest check-outs.

Post and file all charges to guest, master, and city ledger accounts.

Work closely with all hotel departments to improve service delivery and efficiency.

Use proper telephone etiquette.

Coordinate guestroom maintenance work with the engineering and maintenance division.

Report any unusual occurrences or requests to the manager or supervisor.

Know all safety and emergency procedures, is aware of accident prevention policies.

Ensure the work environment is tidy and well organized at all times (lobby).

Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English

Excellent organizational, interpersonal and administration skills

Proficient or familiar with computerized systems

Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations

Present a high degree of professional work ethic and image

High school graduate or equivalent

Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in millbrook, ns

Guest Service Agent

Front Desk/Guest Services

Front Office Supervisor

Guest Service Agent

Front Desk Clerk

Front Desk Agent

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