Help people navigate the appeal process at Divisional Court.
Join a team that provides essential counter and administrative services in a historic courthouse. In this role, you'll support the public, legal professionals, and the judiciary while learning how the court's appeal process works, right at the heart of Osgoode Hall.
As a Divisional Court Counter Clerk, you'll play an important front line role in helping people understand and complete the steps involved in filing appeals, motions, and applications. You'll liaise with counsel, the public, and the judiciary, ensuring documents are reviewed, processed, and recorded accurately.
This role offers exposure to court operations and opportunities to grow within the division, including potential career paths such as Assistant Trial Coordinator, Trial Coordinator, or other roles across the Ministry of the Attorney General. You'll also have the chance to share feedback on procedures and contribute to workflow improvements as opportunities arise.
Located in the historic Osgoode Hall, you'll work in a unique setting in the heart of downtown Toronto, steps away from public transit, parks, and the Eaton Centre.
You will:
- provide front counter and phone service by answering questions, offering forms, and explaining court filing procedures
- receive, review, and process court documents and fees, ensuring accuracy and compliance with court rules
- create, update, and maintain court records and case information in both manual and computerized systems
- sign, seal, issue, and process official court documents such as orders and certified copies.
- prepare and send hearing notices, scheduling updates, and other communications to parties
- support daily office operations through correspondence, file management, archiving, file transfers, and basic cashier duties
Learn more about Divisional Court
You can:
- provide helpful, respectful service in person and by phone in a busy environment
- explain processes and next steps in clear, plain language
- listen carefully to understand questions before responding
- write simple, accurate correspondence and notices
You can:
- review documents for completeness and required information
- enter and update case details accurately in databases and tracking systems
- check your work for errors before filing, issuing, or sharing documents
- handle fees, receipts, and basic cash balancing with accuracy
You can:
- manage several tasks at the same time while meeting deadlines
- keep paper and electronic files organized and easy to locate
- prioritize work when demands change
- follow processes that help keep court operations running smoothly
You can:
- follow established steps and procedures to complete tasks accurately
- review documents to confirm they meet basic filing requirements
- use good judgment when handling sensitive or confidential information
You can:
- use basic office software (e.g., Word, Excel, Outlook) to prepare documents and correspondence
- enter, update, and retrieve information in databases and file systems
- complete routine office tasks such as photocopying, scanning, filing, and archiving
- learn new systems or processes with guidance and training
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.
Our hiring process is accessible, consistent with Ontario's
Human Rights Code and the
Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.
We offer:
- a career that can grow across ministries and job functions
- flexible learning and developmental opportunities, including education and mentorship programs
- a comprehensive compensation and benefits package
- base salary that aligns to market trends with performance-based pay and scheduled salary progression
- tailored work arrangements, including opportunities like flex hours, self-funded leave and more
- a modern, friendly and accessible physical work environment
