mississauga, on bison transport Jobs – 17 Openings This Week

Customer Service Representative - Mississauga Office
Bison Transport —Mississauga, ON
- Full-time
- Customer service
- Analysis skills
- Organizational skills
- Wellness program
6d
Advance Planner
Bison Transport —Mississauga, ON
- Full-time
- Analysis skills
- Communication skills
- Wellness program
1d
Driver Finishing Program - Entry Level Cross-Border Truck Driver Training
Bison Transport —Mississauga, ON
- Weekends as needed
- Driving
Carrier Sales Specialist - Flatdeck
Bison Transport —Mississauga, ON
- Full-time
- Sales
- Microsoft Office
- High school diploma or GED
- Wellness program
Cross-Border Northeast U.S. Short-Haul Class 1/AZ Driver
Bison Transport —Mississauga, ON
- Full-time
- Driving
- Tractor-trailer
- Communication skills
310T/310J Mechanic
Bison Transport —Mississauga, ON
- Full-time
- Computer skills
- Tractor-trailer
- Time management
- Wellness program
- Disability insurance
Cross-Border Midwest Short-Haul Class 1/AZ Driver
Bison Transport —Mississauga, ON
- Full-time
- Driving
- Tractor-trailer
- Communication skills
Cross-Border Midwest Short-Haul Owner-Operator
Bison Transport —Mississauga, ON
- Full-time
- Driving
- Tractor-trailer
- Communication skills
Cross-Border Class 1/AZ Team
Bison Transport —Mississauga, ON
- Full-time
- Tractor-trailer
- Communication skills
Cross-Border Northeast U.S. Short-Haul Owner-Operator
Bison Transport —Mississauga, ON
- Full-time
- Driving
- Tractor-trailer
- Communication skills
Domestic Owner-Operator Team Schedule
Bison Transport —Mississauga, ON
- Weekends as needed
- Communication skills
Domestic Long Combination Vehicle (Experienced LCV Drivers Required)
Bison Transport —Mississauga, ON
- Full-time
- Driving
- Tractor-trailer
- Communication skills
Cross-Border Multi-Unit Owner-Operator
Bison Transport —Mississauga, ON
- Full-time
- Driving
- Team driver
- Tractor-trailer
Cross-Border Open-Board Owner-Operator Team
Bison Transport —Mississauga, ON
- Full-time
- Tractor-trailer
- Communication skills
Truck and Trailer Mechanic (310T/310J)
Bison Transport —Mississauga, ON
- Full-time
- Computer skills
- Time management
- Wellness program
- Disability insurance

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Customer Service Representative - Mississauga Office
Bison Transport —Mississauga, ON
The CSR leverages their understanding of Bison’s different modes and regional operating systems to ensure their customers’ orders are set up accurately for…
6d
Driver Finishing Program - Entry Level Cross-Border Truck Driver Training
Bison Transport —Mississauga, ON
Must hold a MELT certified Class 1/AZ license, obtained with the last 6 months. Must have held a valid Canadian Class 5/G License for a minimum of 1 year.

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Customer Service Representative - Mississauga Office

Bison Transport
Mississauga, ON

Apply Now

Job details

Full-time
6 days ago

Benefits

Wellness program

Skills

Customer service
Logistics
Analysis skills
Organizational skills
Communication skills

Full job description

TheCustomer Service Representative (CSR) is responsible for facilitating accurately converting customer’s expectations into Bison’s programs and tools. The CSR leverages their understanding of Bison’s different modes and regional operating systems to ensure their customers’ orders are set up accurately for execution. The CSR builds relationships and communicates effectively with contacts within the customer’s supply chain to collaborate and share information on the status of their customer’s orders. The CSR helps support account profitability by executing accessorial agreements and facilitating productive use of Bison equipment.

Specific Responsibilities include:Customer Operations:

Ensure orders are set up in Bison’s system accurately and in priority so that they can be executed by the different product, modal and regional teams.
Update order changes/updates accurately and timely according to Bison’s standard operating procedures.
Create and update complete shipper and consignee profiles, documenting any on-site requirements into operational and driver/carrier notes.
Upload of all supporting documentation related to order set up/update as required.

Customer Experience:

Communicate order updates to customers as requested (verbal or electronic).
Prepare any tracing reports while proactively identifying any potential areas of concern and escalating for action and adjusting communication accordingly.
Manages conflict and navigates difficult conversations with customers with tact and diplomacy.
Convey customer-specific needs across the organization to ensure proper execution of customer’s orders.
Collaborates and actively communicates with the capacity/product/supply teams to identify solutions for current issues.
Accountable to customer feedback on Bison’s performance compared to customer expectation.

Account Profitability and Network Efficiency:

Executes rate agreements to facilitate timely invoicing and collection practices.
Executes accessorial agreements to facilitate timely invoicing and collection practices.
Utilizes available automation technology to maximize efficiencies and leverages experience to identify further automation opportunities.
Updates trailer statuses in order and in Trailer Tools in a timely manner to facilitate efficient and productive use of Bison and partner carrier equipment.
Update order status in a timely manner to facilitate efficient and productive use of Bison and partner carrier equipment.

Our Ideal Candidate will possess:

2-3 years of related customer service experience.
Prior Transportation, and/or Logistics experience is an asset.
Sound analytical and critical thinking skills.
The ability to thrive in a fast-paced, deadline-oriented environment.
Strong ability to adapt to varying situations.
Strong organizational skills with the ability to multitask, manage multiple accounts, competing priorities and meet timelines.
Excellent oral, written and interpersonal communication skills.
Proven ability to provide exceptional customer service to internal and external customers.
Ability to work independently with minimal supervision as well as part of a team.
High attention to detail and accuracy integrity with data collection and order entry.

This job is classified under NOC Code: 64409.

Why Bison:

Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program& extracurricular sports teams

About Bison:

Celebrating over 50 years in Business
Active in giving back through Corporate Social Responsibility and Charitable Giving
Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

Apply Now

Refine Your Search

bison transport jobs in mississauga, on

Customer Service Representative - Mississauga Office

Advance Planner

Driver Finishing Program - Entry Level Cross-Border Truck Driver Training

Carrier Sales Specialist - Flatdeck

Cross-Border Northeast U.S. Short-Haul Class 1/AZ Driver

310T/310J Mechanic

Cross-Border Midwest Short-Haul Class 1/AZ Driver

Cross-Border Midwest Short-Haul Owner-Operator

Cross-Border Class 1/AZ Team

Cross-Border Northeast U.S. Short-Haul Owner-Operator

Domestic Owner-Operator Team Schedule

Domestic Long Combination Vehicle (Experienced LCV Drivers Required)

Cross-Border Multi-Unit Owner-Operator

Cross-Border Open-Board Owner-Operator Team

Truck and Trailer Mechanic (310T/310J)

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