Who We’re Looking For
At ScalePad, we hire thoughtful builders who want their work to matter. Our roles are designed for people who thrive on driving impact, see ambiguity as an opportunity, and believe that raising the bar is a team sport.
We don’t bring people in to run playbooks. We hire people who want to rewrite them. And in this role, you’ll get to do that, while shaping the future of managed services for our global partners. (That’s what we call our customers.)
What is ScalePad
At ScalePad, we’re building more than software; we’re building confidence and clarity for the people who manage the technology businesses rely on every day.
Our mission: help MSPs evolve into MVPs (their clients’ most valuable partner). Our tools turn them from reactive service providers into strategic advisors through a consistent, scalable Customer Success motion.
Our product suite unifies risk insights, client planning, and service delivery so MSPs can have smarter conversations, show clients their value, and grow their revenue.
But our purpose goes beyond our software. We’re creating a workplace where curious, growth-minded people can do their best work, where ideas are valued, progress is shared, and everyone belongs. Together, we’re creating a future where MSPs don’t just keep businesses running, they help them thrive. We believe that when our partners succeed, we all do.
With offices in Vancouver, Toronto, Montreal, and Phoenix and a global-first mindset. ScalePad has grown into a category leader trusted by 12,000+ partners across 60+ countries. We’ve been recognized for our products and corporate culture by MSP Today, G2, and Great Place to Work™, to name a few.
About The Role
As a key contributor to the Finance & Accounting team, you’ll drive tangible value for our partners by collaborating across disciplines, sharing your expertise, and playing a vital role in our growth.
AI Fluency: AI fluency is a core expectation at ScalePad, be explicit about how this role should use AI to drive efficiency, decision-making, and outcomes.
What You’ll Own
Get ready to go beyond order-taking. Your strategic responsibilities include:
- Supporting the month-end close end-to-end — ensuring accurate presentation, holding yourself and the senior accountant to deadlines, escalating blockers, and delivering a closed book on time, every time.
- Supporting the year-end audit and quarterly reviews — preparing and reconciling workpapers, reviewing working papers of the senior accountant
- Owning technical accounting workstreams in NetSuite — revenue recognition, sales and use tax compliance, intercompany eliminations, and ad-hoc memos for new transactions.
- Reviewing and developing two senior accountants through structured feedback and coaching — turning their good work into great work as the team scales.
- Assisting the Corporate Controller with ad hoc projects.
What we’re looking for
We care about what you can do more than where you’ve done it. However, experience in the following areas will help you hit the ground running in this role:
- CPA designation with 6+ years of progressive accounting experience, including time in public practice (Big 4 required) and in industry (SaaS preferred).
- Hands-on experience running a full-cycle close in a multi-entity SaaS or other high-growth, recurring-revenue business, with deep working knowledge of NetSuite.
- Demonstrated experience as the day-to-day owner of an external audit — you have carried workpapers, fielded auditor questions, and closed open items without needing the Controller to step in.
- A track record of navigating ambiguity and turning it into action.
- Strong technical accounting foundation with ASPE and US GAAP.
- Experience with Netsuite required. Ramp, Avalara and Anthropic (or other AI experience) preferred
- Comfort with AI tools as part of your daily workflow, plus excellent written communication, you can turn a variance into a story the Corporate Controller and the auditor both understand.
Perks
ScalePad offers our employees a blend of purpose, growth, and genuinely great perks.
- Everyone’s an owner. Share in our success through our Employee Stock Ownership Plan (ESOP) and RRSP matching.
- Support for growing families. Parental leave programs are in place to support you and your family when it matters most.
- Structured mentorship with builders. Join opt-in mentorship programs and learn directly from founders and senior leaders who’ve scaled multiple SaaS ventures and spent decades in the MSP industry.
- Invest in your growth every year. Access an annual professional development budget to level up your skills, your career, and your impact.
- Set yourself up with great tools. Work with brand new, top-of-the-line hardware and equipment so you can do your best work, whether you’re at home or in one of our hubs.
- Modern ways of working. Roles at ScalePad are structured as remote or hybrid, with hub locations in Vancouver, Toronto, Montreal, and Phoenix. Specific work models are outlined in each posting.
- Support for hybrid life. Receive a monthly stipend to help you create an effective hybrid or remote work environment.
- Well-being and time to recharge. Take care of yourself with 100% employer-paid benefits.
Before You Apply
This is a full-time role for those who are eligible to work in Canada or the United States. We thank all applicants for taking the time to apply, but only candidates who make it to the next stage will be contacted.
Note on AI Use: ScalePad uses AI technology to support certain administrative aspects of our hiring process, such as transcription, note-taking, and interview documentation. These tools are strictly used to assist our team and have no influence on candidate evaluation or hiring decisions.
No recruiters, please.
