Summary:
Join Our Team at The Spa at Glenerin Inn! We're seeking a skilled Receptionist & Estheticians, to join our exceptional team at our well-established boutique Day Spa in Mississauga, Ontario. As a key member of our team, you'll deliver outstanding spa experiences to our guests, providing a range of treatments including:
Spa Esthetician & Spa Therapist:
- Massages (deep tissue, relaxation, and full-body)
- Customized facials
- Rejuvenating body treatments
- Waxing and other spa services
Receptionist/ Spa Concierge Team:
- Greet clients upon arrival to spa
- Answer Phones/ Emails
- Book appointments
- Take payments
- Manage Inventory
- Assist with set up of service spaces
As a member of our team you will:
- Ensure exceptional guest satisfaction
- Maintain the highest standards of professionalism
- Deliver outstanding customer service
If you're passionate about wellness, dedicated to excellence, and thrive in a fast-paced environment, we'd love to hear from you!
Essential Duties and Responsibilities:
Spa Therapist:
- Perform a variety of spa treatments, including but not limited to:
- Swedish, deep tissue, aromatherapy, hot stone massages
- Foot massage
- Head massage
- Manicure & Pedicure
- Waxing
- Facials (including cleansing, exfoliation, masks, and moisturization)
- Body wraps, scrubs, and treatments
- Other specialized treatments as required
- Consult with guests to understand their needs and preferences and recommend appropriate treatments.
- Prepare treatment rooms and ensure they are clean, sanitized, and stocked with necessary supplies.
- Maintain accurate records of guest treatments and inventory.
- Adhere to all spa policies and procedures, including safety and hygiene standards.
- Provide excellent customer service, including greeting guests warmly, answering questions, and addressing any concerns promptly.
- Promote and sell spa products and services.
- Maintain a professional and courteous demeanor at all times.
- Participate in team meetings and continuing education opportunities.
- Assist with other spa duties as needed, such as reception, laundry, and maintaining a clean and organized work environment.
Receptionist:
- Availability at least on Fridays and Saturdays
- Answering Phone Calls and Booking appointments
- Setting up lounge and service rooms for bookings
- Checking in on clients after their service
- Processing bills, gift cards
- Closing up Spa once services are completed for the evening
Qualifications (Spa Therapist):
- Previous experience as a spa therapist preferred
- Relevant spa therapy certifications
- Graduates of esthetic institutions with Ontario Beauty & esthetician association and/or Canadian & Esthetic & Spa Association
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work independently and as part of a team
- Passion for providing exceptional guest experiences
- Knowledge of spa products and services
- Ability to work flexible hours, including evenings and weekends
- Local candidates only with own ride to commute with short notice.
Qualifications (Receptionist):
- Available on Fridays and Saturdays at the very least
- Interest in Spa and Wellness therapies
- Customer Service and Rapport building skills
- Ability to work with computers and MindBody software
- Team Player
- Comfortable and inviting
Physical Demands (Spa Therapist):
- Ability to stand for extended periods
- Repetitive motions (e.g., massaging, applying products)
Benefits (Spa Therapist):
- Competitive pay rate
- Well established Client Database
- Supplies, linens provided on site
- On Site free parking
- Boutique Hotel Location in Mississauga, Ontario
Benefits (Receptionist):
- On Site free parking
- Boutique Hotel Location in Mississauga, Ontario
Note:
This job description is not intended to be all-inclusive. Employee may be expected to perform other duties as assigned.
To Apply:
Please submit your resume
Disclaimer:
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Equal Opportunity Employer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Types: Part-time, Casual, Freelance, Independent Contractor
Pay: $25.00-$30.00 per hour
Up to 35 hours a week pending booking schedule
Additional pay:
Benefits:
- Flexible schedule
- On-site parking
- Established Client Database
- Linens, oils and products provided to you for services (Spa Therapist)
Schedule:
- Hourly Shift
- Day shift
- Weekday/Weekend Shifts available
- Monday to Saturday, closed on Sundays and certain holidays
- On call
- Weekends as needed (Friday and Saturday availability required for Reception)
Work Location: In person in Mississauga Ontario at our Boutique Hotel Location
Job Types: Casual, Freelance
Pay: $20.00-$30.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Ability to commute/relocate:
- Mississauga, ON L5L 3S7: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have a means to get to our on site job location in Mississauga on weekdays and weekends (Saturdays) between 9 am - 6pm?
- Do you have previous massage experience working in a Spa or Hospitality?
Experience:
- Esthetician/ Massage Therapist: 1 year (required)
Work Location: In person
