Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
We are seeking a highly skilled Senior ServiceNow Developer with extensive experience in ServiceNow Discovery, IT Operations Management (ITOM), and CMDB integrations. The successful candidate will be responsible for designing, configuring, and optimizing ServiceNow Discovery solutions, developing custom discovery patterns and integrations, and ensuring accurate configuration item (CI) population within the CMDB.
This role requires strong technical expertise in ServiceNow platform development, infrastructure discovery, network protocols, and enterprise systems integration across both on-premises and cloud environments.
- Design, configure, implement, and maintain ServiceNow Discovery and MID Server environments.
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Develop and customize Discovery probes, sensors, patterns, and identification rules to support complex infrastructure environments.
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Configure and optimize ServiceNow Discovery for on-premises, cloud, hybrid, and virtualized environments.
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Integrate ServiceNow with third-party monitoring, infrastructure, cloud, and asset management tools to support automated CMDB population and maintenance.
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Troubleshoot Discovery performance issues, credential challenges, and data quality concerns.
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Ensure accurate identification, classification, and reconciliation of Configuration Items (CIs) within the CMDB.
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Develop and maintain integrations using REST APIs, web services, JDBC connections, and other enterprise integration methods.
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Collaborate with infrastructure, networking, security, and application teams to onboard and maintain discovery coverage across the organization.
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Support CMDB governance initiatives, data quality improvements, and service mapping activities.
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Document technical designs, configurations, processes, and operational procedures.
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Provide technical guidance and best practices related to ServiceNow Discovery, ITOM, and CMDB management.
- Minimum 5 years of hands-on experience configuring and administering ServiceNow Discovery and MID Servers.
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Minimum 5 years of experience developing and maintaining custom Discovery probes, sensors, and patterns.
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Proven experience implementing Discovery solutions across both on-premises and cloud-based environments.
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Minimum 5 years of experience integrating ServiceNow with third-party platforms and automating CMDB population.
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Strong understanding of CMDB architecture, CI relationships, identification and reconciliation processes.
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Deep knowledge of network and infrastructure discovery protocols including:
- SNMP
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WMI
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SSH
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REST/SOAP APIs
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JDBC
- Experience managing credential-based discovery and access configurations.
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Strong troubleshooting and problem-solving skills within enterprise ServiceNow environments.
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Experience working with infrastructure technologies including servers, databases, network devices, cloud services, and enterprise applications.
- ServiceNow Certified Implementation Specialist (CIS) – Discovery.
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ServiceNow ITOM certification.
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Experience with Service Mapping and Event Management.
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Experience working in large-scale enterprise environments.
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Knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
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Experience supporting CMDB governance and data quality initiatives.
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
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