Moncton, Nb Dispatch manager Jobs – 2 Openings This Week

Service Administrator
Black & McDonald Limited —Dieppe, NB
- $40,000–$47,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
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Dispatcher (Bilingual French/English)
RB Global —Moncton, NB
- $18.95–$23.69 an hour
- Full-time
- English
- Recruiting
- Cash handling
Quick apply

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Bilingual Roadside Service Representative - Customer Serivce
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Service Administrator

Black & McDonald Limited
Dieppe, NB

Quick apply

Job details

Full-time

Skills

CRM software
Accounts receivable
Pricing
JD Edwards
Accounts payable
Data management software
Client inquiry handling
Administrative support experience
Purchase order management
Microsoft Office
Data entry software
Administrative experience
Client services
Customer service orientation
Data entry
Organizational skills
Contracts
Customer support
Phone etiquette
Work order management
Communication skills
Client interaction
Time management
Office experience

Full job description

If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Service Administrator position is located in our Dieppe, NB office with a focus on supporting and facilitating the Service and Project team. This will be accomplished through performance of administrative duties ensuring that standard company procedures and specific instructions are followed. This role reports to the Administration Supervisor and is responsible for assisting in client database entry and maintenance in our computer-based program (JD Edwards). Duties and requirements include but are not limited to- professional customer service and phone etiquette, dispatching work orders, entering purchase order requests, weekly project time entry, preparing guided quotes to customers, managing the administration of service projects and supporting our project and service teams.

Summary of Duties:

Support the service line (dispatch, opening work orders, creating PO's, service calls and general customer inquiries)
Engagement and support for NB service shared general inbox
Life cycle for service agreements including agreement set-up, renewals, PM WO generation as well as required changes, deletions and cancelations
Daily review of Basware (vendor invoices requiring review and corrections)
Support for technician S4 recommendations (pricing/proposal generation, delivery to client, follow up for client approval and dispatch to assigned technician
Support for NB service payroll, as required
Administrative support for managers, supervisors and service technicians
Manage PO RNV (purchase order-received not yet vouchered) report
Respond to inquiries regarding accounts payable/receivable and assistance with invoice collection, as required

COMPETENCY REQUIREMENTS

Communicates Effectively
Customer Focus
Holds Self and Others Accountable
Problem Solving and Innovation
Teamwork and Collaboration

EDUCATION REQUIREMENTS

Administration Certificate/Diploma would be considered an asset, but not required

WORK EXPERIENCE REQUIREMENTS

Previous experience in customer service and client interaction
Administration experience would be considered an asset
Knowledge and/or experience in accounting would be considered an asset
Knowledge of pricing and quotation preparation and delivery would be considered an asset
JD Edwards or similar CRM experience would be considered an asset

KEY ATTRIBUTES

Energetic and Motivated-A motivated person is someone who has a strong desire to achieve a goal and is willing to do whatever it takes to succeed. They are usually very driven and focused, and they never give up easily. Motivated people are also typically very organized and disciplined. They are trusted by others, focused and have great confidence in their own abilities.
An Organizer-You are known by those around you for your organizational skills-no detail is too small to be overlooked. You are trusted and take ownership of a task and report back on your progress. From goal setting through to execution you play an integral role in delivering high quality work in a deadline driven environment. You enjoy a blend of working in teams and working independently
Detail Oriented-You are an individual who possesses a high level of attentiveness and precision in their work or activities. You are someone who pays close attention to the finer points, small elements and specific aspects of a task, project or situation. This quality involves being thorough, meticulous and careful in one's approach with a focus on accuracy and completeness

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

Organization and time management
Experience in an office setting
Proficient in Microsoft Office applications
Ability to work with multiple deadlines in a fast-paced environment
Strong verbal and written communication
Strong people skills with experience supporting customers and engaging with them on a regular basis

#LI-MN2

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dispatch manager jobs in moncton, nb

Service Administrator

Dispatcher (Bilingual French/English)

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