moncton, nb reception and information clerk Jobs – 1 Openings This Week

Reception and Information Clerk
Ville de Dieppe / City of Dieppe —Dieppe, NB
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
10d

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Reception and Information Clerk

Ville de Dieppe / City of Dieppe
Dieppe, NB

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Job details

10 days ago

Skills

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Administrative experience
Accounting
College diploma
Business
Accounting

Full job description

SUMMARY

Reporting to the user services manager, the reception and information clerk’s main role is client service. The incumbent answers and transfers telephone calls; greets and directs visitors; provides information to the general public about the facility’s activities; takes program registrations; reserves facilities; processes financial transactions; and provides administrative support for other related tasks.

DUTIES AND RESPONSIBILITIES

1. Client services

Welcome, direct and inform the public
Promote services to clients
Keep track of office supplies and place orders when necessary
Keep work plan and documents up to date
Sort mail and deliveries
Answer calls
Take program and course/class registrations
Process various rental and registration payments
Perform activities related to incoming and outgoing visitors
Issue member and visitor passes
Sell items and services

2. Facility reservations

Provide support for facility reservations (LUDIK)
Ensure compliance with rental policies
Communicate regulations and procedures to clients

3. Financial transactions

Process receipts, payments and deposits
Produce weekly financial reports
Compile statistics
Prepare invoices for members and groups

4. Administrative support

Provide administrative support for any other related tasks

MINIMUM REQUIREMENTS

Education

College diploma in business administration/accounting or equivalent

Experience

Minimum three (3) years’ relevant experience in customer service and accounting

Knowledge

Excellent command of spoken and written French and English
In-depth knowledge of the Windows/NT environment and Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Knowledge of the LUDIK reservation system (asset)

Skills

Ability to work independently and as part of a team
Innate sense of quality client service: interpersonal skills, client focus, discretion and courtesy
Strong ability to organize and prioritize
Initiative and sound judgment
Ability to solve problems, analyze and adapt
Ability to understand and interpret policies, procedures and regulations
Ability to work under pressure, meet tight deadlines and set priorities
Tolerance for client criticism
Positive attitude with respect to the interests of the municipality and the community in general
Punctuality and regular attendance
Physical ability to do the work assigned
Good past record of job performance
Respect for the City of Dieppe’s confidentiality rules and organizational values

WORK SCHEDULE

Thirty-five (35) hours a week (various shifts - day, evening and weekend).

SALARY

As per CUPE Local 4679 collective agreement

CLOSING DATE

The deadline to submit an application is June 25th, 2026 at 11:59 p.m.

N.B.: The above statements reflect the main characteristics of the job in question and are intended to describe the general nature and level of work performed. They should not, however, be considered an exhaustive list of all the responsibilities, duties, abilities, and inherent requirements of the position.

Note: The municipality officially declared itself a francophone city offering bilingual services in 2000 (Municipal Administration Language Policy A‐9). French is the City’s working language, and all staff must be able to speak and write in French and English.

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Reception and Information Clerk

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