moncton area, nb reservation agent Jobs – 9 Openings This Week

Bilingual Guest Service Agent
Crowne Plaza Moncton Downtown —Moncton, NB
- 8 hour shift
- Bilingual
- Microsoft Word
- Hospitality
- Dental care
Quick apply
Agent de réservation - Bilingue
PAL Airlines —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
- Dental care
Quick apply
Customer Care and Reservations Specialist - Bilingual
PAL Airlines —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
- Employee stock purchase plan
- Dental care
Quick apply
Reservations Agent - Bilingual
PAL Airlines —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
- Employee stock purchase plan
- Dental care
Quick apply
Guest Service Agent ( Part Time)
Comfort Inn Moncton I —Moncton, NB
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
14d
Guest Services Agent - Full Time
Four Points by Sheraton Moncton —Moncton, NB
- $16.30 an hour
- Full-time
- Bilingual
- Customer service
- English
- Dental care
- Paid time off
Quick apply
6d
Guest Services Agent - Billingual
Four Points by Sheraton Moncton —Moncton, NB
- $16.30 an hour
- Full-time
- Bilingual
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Front Desk Agent - Bilingual (Part-time)
Fairfield Inn & Suites Moncton —Moncton, NB
- From $15.90 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
- Store discount
Quick apply
14d

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Front Desk Agent/Night Auditor
Amsterdam Inn & Suites —Sussex, NB
Assist with nightly deposits, cash handling, and credit card processing. Handle guest inquiries, requests, and complaints in a professional and efficient manner…
$15.90–$18.90 an hour
Quick apply
Housekeeping Room Attendant
Amsterdam Inn & Suites —Sussex, NB
Daily duties include cleaning and sanitizing guest rooms and bathrooms, changing linens, making beds, vacuuming, dusting, replenishing guest amenities and…
$15.90–$16.90 an hour
Quick apply

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Front Desk Agent
Niagara Hospitality Hotels —Niagara Falls, ON
Our Front Desk Agents are responsible for greeting guests, responding to guest concerns in a polite and friendly manner and advising guest on all the hotel…
$17.60 an hour
Quick apply
3d
Corporate - Guest Services Agent
Archive Hospitality —Toronto, ON
Their main objective will be to ensure a seamless booking experience for customers by accurately processing their reservations, addressing inquiries, and…
$22.75 an hour
Quick apply
3d

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Bilingual Guest Service Agent

Crowne Plaza Moncton Downtown
Moncton, NB

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
Dental care
Discounted or free food
On-site parking

Skills

Bilingual
Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Post-secondary education
English
Microsoft Office

Full job description

Reports To – Guest Services Manager

Position Summary The Guest Services Agent (GSA) is responsible for ensuring the highest level of guest service and standards are achieved. The GSA acts as a main point of contact for all hotel guests and works in harmony with all hotel departments to ensure all guests are wowed by our inspired location and authentic moments they experience with our team. The GSA acts as a problem solver, in a professional and calm manner, resolving any guest concerns that may occur while delivering outstanding service to our guests.

Job Duties

Responsible for greeting every guest upon arrival

Prepare documents and keys required for registration

Process guests' departures, calculate charges and receive payments

Make, confirm, cancel and change reservations

Promptly and courteously attend to telephone calls

Provide information on hotel facilities and services

Concierge services including booking activities, dining reservations and transport

Provide detailed information about points of interest in the area

Arrange services required for guests with special needs

Ensure guest special requests are efficiently completed

Store and retrieve luggage

Follow emergency and safety procedures

Provide direction to guests requiring guidance and offering any further assistance, as required

Other related duties as assigned by the Front Office leadership team

Knowledge, Skills & Abilities

Contribute to a positive team atmosphere
Bilingualism is an asset, English is required

Post-secondary education an asset, but not mandatory

Tourism & Hospitality experience preferred

Competent in Microsoft Office software (including but not limited to: Word, Outlook, Excel)
Feel comfortable working in a fast-paced environment requiring multitasking

Strong problem-solving skills required

Excellent customer service and conflict resolution abilities

Knowledge of property and Moncton area

Ability to transfer luggage from vehicle trunks to bell carts and to guest rooms, ranging up to 40lbs

Job Types: Full-time, Permanent

Benefits:

Dental care
Discounted or free food
Extended health care
On-site parking

Schedule:

8 hour shift

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

reservation agent jobs in moncton area, nb

Bilingual Guest Service Agent

Agent de réservation - Bilingue

Customer Care and Reservations Specialist - Bilingual

Reservations Agent - Bilingual

Guest Service Agent ( Part Time)

Guest Services Agent - Full Time

Guest Services Agent - Billingual

Front Desk Agent - Bilingual (Part-time)

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