Montréal, Qc Aviseur technique Jobs – 1 Openings This Week

Aviseur technique
Audi west island —Dollard-Des Ormeaux, QC
- From $55,000 a year
- Full-time
- English
- In-person
- Leadership
- Store discount
- Disability insurance
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9d

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Aviseur technique

Audi west island
Dollard-Des Ormeaux, QC

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Job details

Permanent | Full-time
9 days ago

Benefits

Store discount
Extended health care
Disability insurance
Dental care
Paid time off
Company events
Life insurance
On-site parking

Skills

French
Auto estimating
Customer appointment booking
Greeting customers
English
Motor vehicle service advising experience
Customer relationship management
Customer service orientation
Cost estimates
Client consultation
Work order management
Leadership
Client interaction

Full job description

Being a Service Advisor at Audi West-Island is much more than gathering information about vehicules, it's about creating a relationship of trust with customers and ensuring that their maintenance and repair needs are fully understood and met.

Description of daily tasks:

- Greet customers warmly upon arrival and gather information about their vehicle;
- Create a relationship of trust by identifying the customer's needs, interpreting the information gathered and passing it on to the technician;
- Explain work performed and associated costs clearly and accurately;
- Record details of vehicle problems accurately on the repair order;
- Advise customers on the care of their vehicle and the importance of regular maintenance, in line with the manufacturer's recommendations;
- Inform customers about promotions and services offered by the dealership;
- Take customers for a test drive, if necessary, to confirm problems or refer them to a technician;
- Schedule service appointments and prepare detailed cost estimates;
- Establish method of payment and obtain credit approval if necessary;
- Collaborate with shop foreman to plan work to be performed;
- Communicate any changes in maintenance to customers;
- Present self in a professional manner and perform other duties as required by management.

Profile:

- Minimum of 2 years experience in similar position
- Excellent ability to communicate tactfully and diplomatically;
- Bilingual in French and English, both written and spoken;
- Basic knowledge of the automotive industry.

Type d'emploi : Temps plein, Permanent

Rémunération : à partir de 55 000,00$ par an

Avantages :

Assurance Dentaire
Assurance Invalidité
Assurance Maladie Complémentaire
Assurance Vie
Congés payés
Événements d'Entreprise
Réductions Tarifaires
Stationnement sur place

Lieu du poste : En présentiel

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