Organization description
Le Centre universitaire de santé McGill (CUSM) est un centre hospitalier universitaire intégré, reconnu à l’échelle internationale pour l’excellence de ses programmes cliniques, de sa recherche et de son enseignement. Le CUSM a pour objectif d’assurer aux patients des soins fondés sur les connaissances les plus avancées dans le domaine de la santé et de contribuer au progrès des connaissances.
Job Description
RESEARCH INSTITUTE OF THE MUHC
The Research Institute of the McGill University Health Centre (RI-MUHC) is a world-renowned biomedical and hospital research centre. Located in Montreal, Quebec, the Institute is the research arm of the McGill University Health Centre (MUHC) affiliated with the Faculty of Medicine at McGill University. The RI-MUHC is supported in part by the Fonds de recherche du Québec - Santé (FRQS).
Position summary
The incumbent in the CTMS Implementation position serves as a specialist for clinical research workflows within the ERP/CTMS system implementation project. The incumbent collaborates closely with the ERP Implementation Specialist, who is responsible for managing the request for proposal and the migration to the new system.
The incumbent in the CTMS position ensures that the CMI’s financial and operational processes — including budgeting, Fair Market Value (FMV), invoicing, coverage analysis, and reconciliation — are properly defined, configured, tested, and adopted.
General Duties
Reports to: Reports to the Director of CIM (works closely with the IT Project Manager and Finance Business Partner)
Requirements Gathering (25%)
- Participate in defining CIM’s needs related to the CTMS and its integration with the ERP-Finance system for budgeting, fair market value (FMV), and coverage analysis assessment;
- Map current and future processes with research teams and subject matter experts;
- Translate operational requirements into system configuration.
System Configuration & Integration (35%)
- Configure CTMS modules according to clinical research needs and billing processes;
- Ensure workflows clearly distinguish billable costs to vendors based on FMV from standard care costs;
- Collaborate with the IT team to validate interfaces and data exchanges between the CTMS and the ERP.
Data Migration and Quality (10%)
- Support the organization and preparation of data to be migrated into the CTMS;
- Assist in verifying the quality and consistency of migrated data;
- Support the implementation of CTMS governance rules;
- Assist in the creation, analysis, and improvement of operational and financial reports.
Testing and Validation (15%)
- Participate in and execute test scenarios (e.g., patient logs, visit billing to sponsors) and User Acceptance Testing (UAT) with users;
- Document results, follow up, and recommend adjustments as needed.
Training, SOPs & Adoption (15%)
- Develop user guides, Standard Operating Procedures (SOPs), and training modules for CIM users;
- Deliver training and support end users and super-users;
- Participate in change management, communication, and stakeholder engagement activities;
- Monitor adoption indicators and recommend continuous improvements.
STANDARDS OF PERFORMANCE
- Follows established policies and procedures;
- Exhibits excellent communication and interpersonal skills;
- Demonstrates initiative, flexibility and good judgment;
- Maintains subject expert knowledge up to date;
- Works effectively in a team;
- Confidentiality is maintained at all time;
- Prioritizes work to meet all deadlines;
- Excellent accuracy and reliability in reports and analysis produced.
SCOPE OF RESPONSIBILITIES
- Generates ideas and solutions, uses judgment to determine and execute a plan of action on assigned objectives;
- Prioritizing work in line with needs and deadlines;
- Identifying problem areas and taking appropriate action;
- Follows up with fellow team members where judged appropriate to ensure compliance, accuracy, timeliness of work submitted.
Website of the organization
https://rimuhc.ca/en
Education / Experience
- Bachelor’s in science, finance, or health care professional degree;
- 5+ years of experience as a clinical research coordinator of sponsored clinical trials or equivalent in a CRO or sponsor;
- Strong knowledge of CTMS workflows, FMV, coverage analysis, and sponsored clinical trials billing practices;
- Familiarity with standard medical coding systems (diagnosis and procedure codes) for clinical trial budgeting and compliance workflows;
- Experience participating in CTMS processes;
- Excellent collaboration skills; able to represent CIM in enterprise projects;
- Bilingual (English/French) preferred.
Required Skills
- Advanced knowledge of oral and written French is required.
- An advanced knowledge of oral and written English is required, as the position requires regular and complex contact with researchers or international students who are exclusively proficient in English.
Additional information
Status : Full-time, temporary 1 year with possibility of extension.
Pay Scale: $57,093.40 to $105,996.80. Commensurate with education & work experience.
Work Shift: 8:30 a.m. to 4:30p.m., Mondays to Fridays (35hours/week).
Work Site: Glen Site and Montreal General Hospital. The schedule is 4 days on-site, with the possibility of 1 day of telework per week.
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If you wish to include a cover letter, please attach it with your resume in one document. ***
Why work with us?
- 4-week vacation, 5th week after 5 years,
- Bank of 12 paid days (personal days and days for sickness or family obligations),
- 13 paid statutory holidays,
- Modular group insurance plan (including gender affirmation coverage),
- Telemedicine,
- RREGOP (defined benefit government pension plan),
- Training and professional development opportunities,
- Child Care Centres,
- Corporate Discounts (OPUS + Perkopolis),
- Competitive monthly parking rate,
- Employee Assistance Program,
- Recognition Program,
- Flex work options and much more!
https://rimuhc.ca/careers
To learn more about our benefits, please visit http://rimuhc.ca/en/compensation-and-benefits
THIS IS NOT A HOSPITAL POSITION.
Equal Opportunity Employment Program
The Research Institute of the McGill University Health Centre hires on the basis of merit and is strongly committed to equity, diversity and inclusion within its community. We welcome applications from all qualified candidates who self-identify as members of racialized groups/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and 2SLGBTQIA+ persons. We also welcome candidates with the skills and knowledge to productively engage with diverse communities. Persons with disabilities who anticipate needing accommodations for any part of the application process may confidentially contact, [email protected]
