Montréal, Qc Guest service Jobs – 438 Openings This Week

Booking Retention Specialist
Nuovo Photography —Montréal, QC
- Full-time
- Spanish
- English
Quick apply
8d
Tour Guide
See Sight Tours —Montréal, QC
- From $17.50 an hour
- Temporary
- Communication skills
- Flexible schedule
Quick apply
Guest Experience Specialist
Marriott International, Inc —Montréal, QC
- $28.40 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
5d
Housekeeper
Marriott International, Inc —Montréal, QC
- $30.79 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
4d
Front desk agent
HOTEL10 Montréal —Montréal, QC
- $25.90 an hour
- Full-time
- Bilingual
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
13d
evenements
Michaels Stores —Laval, QC
- Part-time
- Customer service
- Experience working with children
- Organizational skills
- Dental care
- Tuition reimbursement
Commis à la réception
Omni Hotels & Resorts —Montréal, QC
- $34.29 an hour
- Morning shift
- Bilingual
- English
- Hotel
4d
Manager, Franchise Performance - Montreal
Subway —Montréal, QC
- $78,700–$98,400 a year
- Weekends as needed
- Microsoft Excel
- Sales
- Microsoft Office
- Designated paid holidays
- Dental care
12d
Superviseur réception
Hyatt Centric —Montréal, QC
- $30 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
Quick apply
Part Time Receptionist
Pampered Pets Westmount Inc. —Westmount, QC
- $17–$18 an hour
- Full-time
- Bilingual
- Customer service
- English
Quick apply
Agent Aspire International Lounge ($20/h) YUL
Swissport International AG —Dorval, QC
- $20 an hour
- Part-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Barista
Marriott International, Inc —Montréal, QC
- $26.69–$65.00 an hour
- Part-time
- Bar
- No experience needed
- Hotel
Workshop Assistant
Café Manufique —Montréal, QC
- $18–$20 an hour
- Part-time
- Customer service
Quick apply
2d
Public Area Housekeeper
Marriott International, Inc —Montréal, QC
- $30.79 an hour
- Part-time
- Hotel
13d
Night auditor
Le Nouvel Hôtel Montréal —Montréal, QC
- $26.22 an hour
- Part-time
- Bilingual
- English
- Hotel
- Disability insurance
- Dental care
Quick apply
Hotel Concierge
Montréal Marriott Château Champlain —Montréal, QC
- $25.96 an hour
- Part-time
- Bilingual
- English
- Hotel
- Disability insurance
- Dental care
Quick apply
Hotel Receptionist | Day Shift
Drivcoh —Montréal, QC
- $22 an hour
- Part-time
- Bilingual
- Customer service
- English
- Flexible schedule
Quick apply
1d
Hotel Receptionist | Overnight Shift
Drivcoh —Montréal, QC
- $22 an hour
- Part-time
- Bilingual
- Customer service
- English
- Flexible schedule
Quick apply
1d
Concierge (Temps partiel)
Four Seasons —Montréal, QC
- Part-time
- Bilingual
- Serving
- Hospitality
- Designated paid holidays
- Dental care
8d
Front Desk Yoga Advisor
ensō yoga —Montréal, QC
- Weekends as needed
- Bilingual
- Sales
- Customer service
Guest Services Manager
RIMAP Hospitality —Montréal, QC
- Bilingual
- Hospitality
- Customer service
Quick apply
6h
Front Desk Agent
RIMAP Hospitality —Montréal, QC
- Part-time
- Bilingual
- Customer service
- English
Quick apply
6d
Office Experience - Reception (Montreal)
Zurich Insurance —Montréal, QC
- $43,000–$48,000 a year
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
Cashier
Aramark —Montréal, QC
- $18 an hour
- Day shift
- Bilingual
- Customer service
- English
- Dental care
- Life insurance
5d
Server/Bartender
Bistro La Franquette —Westmount, QC
- $35–$50 an hour
- Part-time
- Serving
- Bar
- Customer service
Quick apply

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Booking Retention Specialist

Nuovo Photography
Montréal, QC

Quick apply

Job details

Full-time
8 days ago

Skills

French
Spanish
English

Full job description

Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.

We are searching for a Booking Retention Specialist to serve as the vital bridge between our clients and their upcoming studio experiences. Based at our Montreal location, this role is dedicated to protecting our schedule, maximizing studio attendance, and ensuring every client feels supported, excited, and valued from the moment they book.

This pivotal role requires a unique mix of empathetic communication and persuasive drive. You will be the go-to voice for confirming upcoming appointments, re-engaging unconfirmed or hesitant clients, and expertly handling day-of logistics—whether guiding a lost client to our doors, managing schedule adjustments, or reigniting their excitement for their photoshoot.

This is an excellent opportunity for a solution-oriented professional with a strong sales mindset who thrives in a fast-paced, creative setting and takes pride in delivering exceptional client care while driving revenue retention.

What You’ll Do:

Proactively manage pre-shoot outreach: Conduct daily outbound call and messaging campaigns to re-engage, confirm, and secure unconfirmed bookings ahead of their scheduled sessions.
Overcome hesitations & sell the experience: Actively handle client doubts, address objections, and reignite their excitement to minimize cancellations and eliminate no-shows.
Handle day-of studio support: Serve as the primary point of contact for incoming calls, assisting clients with location guidance, last-minute delays, and real-time scheduling adjustments.
Drive schedule optimization & rebooking: Efficiently reschedule missed or canceled appointments, turning potential losses into confirmed future studio sessions.
Maintain high-touch empathy & enthusiasm: Deliver warm, solution-oriented, and upbeat service to make clients feel confident, valued, and comfortable prior to their arrival.
Track retention metrics & KPIs: Monitor success through key indicators, including confirmation rates, no-show reduction, call volume, and rebooking conversions.
Collaborate across teams: Work closely with the initial sales team and studio coordinators to ensure seamless communication and a smooth transition into the photoshoot experience.

Requirements

About You:

You bring 2–5 years of experience in a role that balances customer care, hospitality, or front-desk reception with phone-based sales, retention, or appointment setting.
You have a warm, charismatic, and persuasive phone presence that puts people at ease while confidently steering conversations to secure commitments.
You are persuasive and sales-minded, with a demonstrated ability to overcome objections, build rapport quickly over the phone, and re-engage hesitant clients with enthusiasm.
You stay calm, ultra-positive, and solution-focused when a client is lost, stuck in traffic, or having a last-minute panic.
You take pride in balancing care and conversion, making clients feel truly valued while keeping a sharp eye on numbers like no-show reduction.
You are a clear and fluent communicator in English, both written and verbal (speaking French or Spanish is a huge plus!).
You are tech-comfortable and quick to pick up new tools, CRMs, scheduling software, Slack, and Google Workspace.
You bring high energy, empathy, and adaptability to work every day, thriving in a fast-paced, creative setting where no two days look quite the same.

Benefits

What We Offer:

Inspiring Work Environment: Immerse yourself in a creative, collaborative company where artistry and empowerment converge.
Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
Recognition and Support: A team that values your contributions and celebrates your success.
Exclusive Perks: Access to Nuovo’s services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.

About Us:

Nuovo Artistic Studios is not just a photography studio; it’s a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.

This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time.

This is your moment. Apply today!

Quick apply

Refine Your Search

guest service jobs in montréal, qc

Booking Retention Specialist

Tour Guide

Guest Experience Specialist

Housekeeper

Front desk agent

evenements

Commis à la réception

Manager, Franchise Performance - Montreal

Superviseur réception

Part Time Receptionist

Agent Aspire International Lounge ($20/h) YUL

Barista

Workshop Assistant

Public Area Housekeeper

Night auditor

Hotel Concierge

Hotel Receptionist | Day Shift

Hotel Receptionist | Overnight Shift

Concierge (Temps partiel)

Front Desk Yoga Advisor

Guest Services Manager

Front Desk Agent

Office Experience - Reception (Montreal)

Cashier

Server/Bartender

I want to receive the latest job alerts for guest service in montréal, qc

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