Realterm is a real estate operator whose employees have a track record of capitalizing on durable insights into the supply and demand of real assets through the global supply chain. Realterm seeks to build and invest in value-added business platforms that have a proprietary position in their markets, source investments with favorable supply/demand dynamics and bring intense focus to operating results.
Realterm offers several career fields such as Accounting, Asset Management, Capital Markets and Investor Relations, Construction, Finance, Investments, Leasing, and Property Management that make working here unique, challenging, stimulating, and rewarding. With offices in Amsterdam, Annapolis, Baltimore, Chicago, Frankfurt, Houston, Los Angeles, Montréal, New York, Singapore and Sydney, you are empowered to take your career where you want it to go.
A career at Realterm allows you thrive in a fast-paced workplace environment with tremendous scale. Enjoy working in a collaborative environment with supportive teammates where you will be challenged to grow and be at your best every day. We offer our employees a robust and competitive benefits package. If you are looking for a rewarding career in private equity commercial real estate, apply today.
Summary
The Assistant Property Manager supports the operational, financial, and tenant-related performance of an assigned portfolio of Realterm properties in Canada. Working closely with the VP, Property Management, Senior Property Manager, and Property Managers, this role plays a key part in day-to-day property operations, tenant relations, financial administration, and compliance activities. The position is hands-on and coordination-heavy, with accountability across property operations, vendor management, tenant interface, and reporting, while also contributing to longer-term value creation initiatives and special projects.
Essential Duties and Responsibilities
Property Operations
- Support ongoing operational integrity of assigned properties, coordinate with site teams and vendors.
- Assist with service contracts, support capital projects.
- Contribute to cost-efficiency and ESG-aligned initiatives.
- Support compliance obligations; participate in due diligence projects.
- Provide on-call support for urgent matters as required
Tenant Relations
- Serve as a key tenant contact from lease execution through expiry.
- Support onboarding and lease administration
- Coordinate tenant communications.
- Maintain tenant platforms.
- Support tenant satisfaction initiatives.
Financial
- Prepare property business plan/budget and work with senior management to reforecast R&M and capital expenses as necessary.
- Provide monthly reporting regarding building operations and financial activity.
- Assist with the completion of annual property expense estimate and reconciliation process for assigned properties.
- Ensure utilities are billed back to the tenants as required.
- Responsible for monitoring and managing issues with AR/AP for the assigned properties.
- Support department on accounts payable research and follow up
- Prepare and track utility information (i.e. meter and account numbers) and billings to be invoiced back to tenants.
- Perform utility transfer process relating to acquisitions/dispositions and tenant activity.
- Assist in utility benchmarking, as required, including but not limited to invoices, data, and/or authorizations collection from tenants.
- Assist in preparation of owner reports, variance analyses and operating budgets.
- Assist with coordination of appraisal visits and documentation requests.
- Leasing and Marketing
- Keep involved with community affairs and business conditions that impact properties.
- Assist with property tours when requested.
- Assist leasing and development with lease negotiations, property expense analysis and operational implications.
- Monitor and maintain vacant spaces for “show ready” condition.
- Participate in airport and industrial real estate associations and events.
Risk Management
- Ensure tenant and emergency contact lists are current for assigned properties.
- Implement emergency response plan at assigned properties.
- Coordinate training refreshers and annual fire drills with tenants.
- Identify and address any Fire life safety issues.
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- Ensure tenant operations respect protocols (hot work permits, safe disposal etc).
- Assist with coordination of underwriter visits and subsequent recommendations.
Administrative
- Competitively bid contracts for property services and strive to increase vendor database.
- Ensure documents are properly maintained on the Shared Drive.
- Working with Property Coordinators, ensure all tenant and vendor COIs are up to date for assigned properties.
- Complete property inspections and required reports.
- Complete tenant move-in and move-out documentation.
- Coordinate tenant related services with site management team.
- Coordinate tenant alteration consents.
- Complete annual property questionnaires.
- Perform special ad hoc projects outside assigned portfolio.
Competencies
Accountability – Character, Trust & Integrity – Planning, Decision-Making & Initiative – Development & Learning – Collaboration, Communication & Teamwork
Qualifications
- Computer proficiency with Microsoft Office suite. Yardi experience a plus.
- Requires strong verbal and written communication skills and effective organizational and problem-solving skills. Self-initiator with the ability to solve problems. Also requires the ability to maintain an approachable, friendly demeanor and work with competing priorities and demands.
- Must also be able to develop effective working relationships with colleagues, owners, tenants and vendors.
- Must be organized and task oriented, able to work in a fast-paced, team-oriented environment with multiple deadlines, and adapt readily to changing priorities.
- Ability to draft and write detailed notes, provide communications to tenants and vendors, and help prepare reports and presentations in a clear and concise manner.
- Contingent on portfolio requirements and will require a security review process for airport badging.
- Vehicle to travel from site to site as required.
Education and/or Experience
- Minimum 2 to 3 years of experience assisting with real estate/property management personnel and additional administrative support responsibilities.
- Bachelor’s degree or equivalent combination of education, training and/or additional experience is required.
Working Environment
- The position will work in a general office setting with 20% travel based on organizational and business needs and training opportunities.
- Must be able to stand and walk for most of the day when visiting assets.
- Must be able to remain in a stationary position for the majority of the workday operating a computer.
Realterm prioritizes, embraces and values safe, inclusive and collaborative environments and is committed to intentionally building a workplace where our employees can succeed. Full-time eligible employees may participate in our robust benefits program which includes healthcare (single and family coverage available), retirement plan with matching contributions, paid leave, volunteer time off, wellness/lifestyle benefits and more. More information regarding benefits and total compensation will be provided during the hiring process.
Realterm is an equal opportunity employer, as we value and respect diversity. We encourage diversity in ideas, opinions, experiences and identities. We do not discriminate in our employment practices based upon protected class, to include race, color, religion, sex, national origin, age, disability or genetic information.
