Technical Sales Representative (Hybrid)
This job posting is available in both French and English. Cette offre d’emploi est disponible en français et en anglais.
Unified Alloys is a leader in providing quality stainless steel and corrosion resistant process piping products across Canada. Since 1976, our reputation for excellence has been built on ethical business practices, exceptional customer service, and an unwavering commitment to quality. Central to our success is our skilled and passionate team, whose dedication drives our continued growth. We foster a collaborative and motivating environment where Teamwork, Integrity and Excellence are at the core of everything we do, enabling us to achieve our goals while upholding the highest ethical standards.
Position Summary:
We are seeking an experienced and results-driven Technical Sales Representative to join our Sales Operations Department in our Dorval operation. This role plays a key part in achieving business targets through effective sales techniques, strong customer relationships, and consistent follow-through.
While PVF (pipe, valve and fitting) industry experience is an asset, we are primarily looking for someone with 5–7+ years of sales experience, strong business acumen, and experience working with technology and Microsoft programs, as the role involves frequent use of digital tools, product data, and customer systems. Experience with the SPIN Selling sales approach is considered an asset.
Close collaboration with internal partners—purchasing, logistics, and operations—is essential for ensuring seamless sales execution and exceptional customer experiences.
Customer Relations & Sales Growth
- Process orders, quotes, returns, and inquiries with accuracy and professionalism.
- Provide timely responses to customer needs to ensure satisfaction and repeat business.
- Generate new and repeat sales through knowledgeable product support and solution-based selling.
- Drive revenue growth through cross-selling, up-selling, and meeting established sales targets.
- Build and maintain strong customer relationships through consistent communication and follow-ups.
- Address customer concerns promptly to support high retention.
Product Knowledge & Support
- Present accurate pricing, credit terms, and product solutions to customers.
- Communicate shipment details and manage customer expectations effectively.
Sales Documentation & Reporting
- Maintain detailed and organized customer files, sales records, and communication logs.
- Provide accurate and timely reports on customer interactions and meetings.
Sales Strategy & Execution
- Identify opportunities to cross-sell and up-sell products, enhancing customer satisfaction and transaction profitability.
- Develop innovative strategies to achieve sales growth and exceed targets.
- Utilize company defined selling protocols and processes.
- Experience with SPIN Selling or similar consultative sales frameworks is an asset.
Buyouts and Inventory Management
- Coordinate buyout activities to ensure product availability and fulfillment of customer requirements.
- Monitor inventory levels and work with internal teams to manage stock effectively and reduce delays in meeting customer demand.
Communication with Internal Teams
- Collaborate with the supply chain department to align on delivery expectations and demand fluctuations.
- Ensure seamless communication and coordination between sales and operations teams.
Why Join Our Team?
- Flexibility: We offer a flexible remote work environment that values work-life balance.
- Impactful Work: Play a pivotal role in achieving organizational growth while building strong customer relationships.
- Collaborative Environment: Work with a team that values innovation and collaboration.
- Competitive Compensation: A competitive salary and benefits package reflective of your skills and expertise.
Desired Skills and Qualifications:
-
5-7+ years of sales or account management experience.
-
Experience in PVF markets or related field is an asset.
-
Proven success in meeting or exceeding sales goals.
-
Strong knowledge of sales operations, logistics, and customer processes.
-
Customer-focused attitude with demonstrated success in relationship building.
-
Skilled with technology and business software, including Microsoft Office and CRM applications.
-
Knowledge of Microsoft Nav / Business Central is an asset.
-
Exceptional organization, communication, negotiation, and problem-solving skills.
-
Results-oriented, proactive, and committed to continuous improvement.
-
Familiarity with business math, including ratios and basic algebra.
-
High level of integrity and accountability.
-
Ability to prioritize and perform effectively in a fast-paced environment.
Apply:
If you are a motivated sales professional with a passion for excellence and customer satisfaction, we encourage you to apply. Please submit your resume and cover letter, highlighting your qualifications and experience. Unified Alloys is committed to diversity and inclusion and encourages all qualified individuals to apply.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. Position will remain open until a suitable candidate is selected. No phone calls please.
Please submit your application at https://unifiedalloys.easyapply.co.
$65,000 – $85,000
Company website: www.unifiedalloys.com
