POOL HOUSE ATTENDANT
Come and work on an awe-inspiring property with views of the Salish Sea and 22 acres of tranquil forest, the Grotto Spa voted #1 Spa in Canada, 2 award-winning restaurants, 10,000 square feet of conference space, 192 unique accommodations, British Columbia's most extensive Resort recreation program, 3 kms of sandy beach and the warmest ocean swimming waters in Canada. Tigh-Na-Mara is a wonderful place to play and to work.
JOB SUMMARY
Reporting to the Recreation Manager, the Pool House Attendant plays a key role in creating a welcoming pool environment by keeping it clean, safe, organized, and fully stocked. This entry-level role supports both housekeeping and guest service functions, ensuring amenities are replenished, cleanliness standards are upheld, and guest needs are addressed promptly and professionally. The Pool House Attendant contributes directly to the resort’s service standards while developing practical hospitality skills in a dynamic setting.
WHAT TIGH-NA-MARA OFFERS YOU!
- Competitive wages and benefits.
- Comprehensive training and development opportunities
- Opportunities for internal growth and promotion
- Team Member perks and discounts for the resort, including Pines gift shop, Cedars restaurant, and the Grotto Spa!
- Access to all resort amenities (including pool and fitness facilities)
- A supportive and inclusive work environment
- The opportunity to work with our amazing team!
RESPONSIBILITIES
- Welcome and assist guests in a friendly, professional manner
- Restock towels, water cups, tokens, and other supplies throughout the day
- Maintain cleanliness of the pool house, gym, and changing rooms with regular walk- throughs
- Collect and remove used towels and other discarded items
- Refill shower and washroom amenities and ensure adequate supply levels
- Wipe counters, floors, and other areas as needed to keep spaces tidy and safe
- Respond to guest questions, concerns, and requests promptly and politely
- Escalate serious guest complaints to the Recreation Manager or Supervisors
- Support Recreation team programs by directing guests as needed
- Follow all health, safety, and attendance requirements
QUALIFICATIONS
- Strong customer service and communication skills
- Ability to work independently and as part of a team
- Reliable, punctual, and able to follow direction. Attention to detail with a focus on cleanliness and safety
- Comfortable bending, lifting, and being on your feet for extended periods
- Willingness to work a flexible schedule, including evenings, weekends, and holidays
- Previous hospitality or housekeeping experience an asset, but not required
Part Time, Flexibility Required.
We offer competitive pay rates, opportunities for career growth, and a positive work environment in a DEI and sustainability focused environment. If you have a passion for hospitality and enjoy working in a fast-paced environment within a beautiful Oceanside location. Apply now to join our team as a Pool House Attendant.
Please apply below with an up-to-date resume. No phone calls or in-person applications please.
Job Type: Part-time
Pay: $18.25-$20.20 per hour
Benefits:
- Company events
- Discounted or free food
- Employee assistance program
- Flexible schedule
- On-site gym
- On-site parking
- Store discount
Application question(s):
- Are you over the age of 16?
- Do you currently reside on Vancouver island?
Work Location: In person
