Nanaimo, Bc Slot attendant Jobs – 1 Openings This Week

Slot Attendant/Guest Service Representative - Casino Nanaimo
Casino Nanaimo LP —Nanaimo, BC
- $18.25 an hour
- Part-time
- Customer service
- High school diploma or GED
- Math
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Slot Attendant/Guest Service Representative - Casino Nanaimo
Casino Nanaimo LP —Nanaimo, BC
Comply with policies and procedures for all notable and significant cash / cash equivalent transactions. Answers guest services switchboard; informs or re-…
$18.25 an hour
Quick apply

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Slot Attendant/Guest Service Representative - Casino Nanaimo

Casino Nanaimo LP
Nanaimo, BC

Quick apply

Job details

Part-time

Skills

Customer service
Serving It Right
Post-secondary education
High school diploma or GED
Math
Communication skills

Full job description

Under the direct Supervision of the Sr. Manager, Operations, your position as Slot Attendant & Guest service representative is about providing excellent customer service while overseeing the slot machines in a specified area of the casino, helping customers with jackpot payouts, handling problems regarding the machines and contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Casino Nanaimo's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

As a Slot Attendant, your key accountabilities:

Adhering to all Casino Nanaimo, BCLC and HR policies as they relate to functions of the position
Maintain a high level of knowledge of slot machines
Provide professional and courteous customer service
Verify and process jackpots, short pays, cancelled credits and hand-pay
Comply with policies and procedures for all notable and significant cash / cash equivalent transactions

As a Guest Service Representative, your key accountabilities:

Answers guest services switchboard; informs or re-directs calls accordingly
Greeting guests in person; offers information on the facility, events and promotions
Promote and administer the Guests loyalty program
Assisting with the execution of onsite events, promotions and entertainment initiatives
Maintain a clean, tidy, and pleasant environment for the customer
Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible
Ensures compliance with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed

Education and Qualifications

High School diploma; post-secondary education an asset
Ability to successfully obtain a Gaming License & Serving It Right
Customer service skills
Strong mathematical skills
Strong verbal and written communication skills
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

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Slot Attendant/Guest Service Representative - Casino Nanaimo

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