Brief
The Animal Control Officer (ACO) is responsible for all aspects of the Animal Control function that the People for Animal Wellbeing (PAW) provides to the community. The ACO will work closely with, and directly reports to, the Animal Control Team Leader in all matters carrying out such programs as assigned. The role is best suited to someone able to maintain calm under pressure, someone with conflict resolution skills and abilities, as well as the ability to effectively communicate with all community members.
The incumbent will be expected to work alone and as part of a team in order to enforce municipal bylaws, work alongside other agencies in a professional and respectful manner and may be required to work evenings, overnight and/or weekends as needed.
Although the primary role is one of bylaw enforcement for PAW on behalf of the municipalities we serve, secondary roles revolve around the department's availability to transport supplies/equipment or animals and attending public events. At all times, professionalism is expected and required. All employees of PAW are expected to support our mission and charitable activities.
Primary Responsibilities:
- Animal control and all duties involved to meet contractual obligations
- Enforce Municipal by Laws
- Completion and logging of Park patrols – outside in varying weather conditions
- Investigative work
- Sell and log licensing – assigned locations and door to door in varying weather conditions
- Pick up stray/owned animals
- Functions and events
- Education to the public
- Creating a positive image to the public
- Cleaning and maintenance of all equipment and supplies used, in an effective and timely manner.
- Attend monthly Animal Control meeting to discuss any issues that may be arising from daily routines.
- Assist crematorium duties as needed.
- Support charitable activities and community programs as requested.
- Follow all end of day procedures, ensuring that the building is suitably secured and alarmed prior to leaving the building empty of all personnel.
- Any other tasks as assigned by the Team Leader, Animal Control
- Ensuring progress towards completion of SMART goals assigned.
Skills and competencies:
- Formal bylaw/law enforcement education preferred.
- Education in an animal related field preferred.
- Bilingualism (English/French) required.
- Good oral and written skills required.
- Maintain an air of diplomacy when dealing with the public and other agencies.
- De-escalation and conflict resolution, education or experience preferred.
- Experience in close working teams preferred.
- Comfort with IT systems required.
- Clean and full driving license required.
- The ability to be sworn in as bylaw enforcement by municipalities is required.
- Physically fit, able to manipulate/move large dogs and patrol parks on foot for several hours.
- Strong desire the serve the public
Working conditions:
This role is based out of the shelter location but the incumbent will spend most of the day in vehicles, attending calls or patrolling parks on foot. As such, exposure to all weather conditions can be expected with the requirement to safely lift heavy objects and or respond to calls regarding fractious animals and/or people. Operational needs may require scheduling on holidays, evenings and weekends as well as on call work.
PAW is an equal opportunity employer and welcomes applications from all qualified candidates.
Pay: Up to $18.16 per hour
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Language:
- I am bilingual (English and French) (preferred)
Work Location: In person
