New Brunswick Client success manager Jobs – 29 Openings This Week

Client Success Manager- Health & Pharma- Remote New Brunswick
Dentsu —New Brunswick
- $70,000–$80,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Salesforce
- English
- Dental care
- Paid time off
Client Service Manager-Moncton Office
IGT —Moncton, NB
- Computer Science
- PMP
- Salesforce
Enterprise Account Manager
Valsoft Corporation —New Brunswick
- Full-time
- Remote
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Flexible schedule
Quick apply
12d
Executive Assistant I
TD Bank —Dieppe, NB
- $55,000–$80,000 a year
- Full-time
- Paid time off
General Manager
Price Landscaping Services —Lutes Mountain, NB
- $75,000–$90,000 a year
- Full-time
- Business development
- Team management
- Recruiting
- Dental care
Quick apply
Office Manager
Land Fall Consulting —Saint John, NB
- $45,000–$52,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Disability insurance
- Dental care
Quick apply
Account Executive - Ai, Maritimes
AutoTrader.ca —Fredericton, NB
- $65,000–$70,000 a year
- Salesforce
- AI
- Negotiation
- Employee assistance program
Branch Manager
Venor —Moncton, NB
- $85,000–$100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory control
- Profit sharing
- Disability insurance
Quick apply
Director of Human Resources
Venor —Dieppe, NB
- Full-time
- Master's degree
- Human resources
- Construction experience
Quick apply
Business Development Manager - Moncton
Sysco Canada —Moncton, NB
- Salesforce
- Writing skills
- Business development
- Employee stock purchase plan
- Disability insurance
2d
Service Manager
Flynn Group of Companies —Moncton, NB
- $85,000–$100,000 a year
- Full-time
- AutoCAD
- Customer service
- Microsoft Office
- Dental care
- Vision care
Quick apply
12d
Leadership Opportunities - Northern New Brunswick
Kent Building Supplies —Edmundston, NB
- $40,000–$135,000 a year
- Full-time
- Customer service
- Merchandising
- Organizational skills
- Store discount
- Wellness program
Construction Sales Manager - Hybrid Remote
Ideal Siding Halifax, NS —Moncton, NB
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Account Manager
Atlantic Controls —Saint John, NB
- Hybrid work
- CRM software
- Customer service
- English
Quick apply
Customer Service Representative / Customer Care Associate
Linde —Moncton, NB
- Full-time
- High school diploma or GED
- Data entry
- Organizational skills
Business Development Advisor - Atlantic Region / Conseiller(-ère) en développement des affaires - Région de l'Atlantique
Promutuel Assurance —New Brunswick
- Full-time
- Remote
- English
- Business development
- Travel
- Work from home
- Employee assistance program
Quick apply
Bilingual Facilities Services Coordinator (English/French)- Remote
BGIS —Fredericton, NB
- Overtime
- Remote
- English
- Administrative experience
- High school diploma or GED
National Account Manager
Flynn Group of Companies —Moncton, NB
- Full-time
- Microsoft Powerpoint
- Customer service
- English
Quick apply
Customer Service Rep – Remote (Bilingual: English / French) Représentant du service à la clientèle – Télétravail (Bilingue : anglais / français)
Concentrix —New Brunswick
- $23.35 an hour
- Immediate opening
- Remote
- English
- Databases
- High school diploma or GED
- Wellness program
- Designated paid holidays
11d
Entrepreneur Development Officer
Joint Economic Development Initiative (JEDI) —Fredericton, NB
- $52,955–$64,723 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
10d
Receptionist
Trim-Line Moncton —Dieppe, NB
- $17–$20 an hour
- Full-time
- Google Suite
- Microsoft Outlook
- QuickBooks
- Dental care
- Paid time off
Quick apply
5d
Growth Marketing Lead
Midnight Marketing —Canada
- $70,000 a year
- Full-time
- Remote
- Team management
- Quality Control
- Recruiting
- Flextime
Customer Success Manager – Electronics Procurement & Supply Chain
TROIS Collective —Canada
- $90,000–$105,000 a year
- Full-time
- Remote
- Sales
- Engineering
- Contracts
- Work from home
Quick apply
Bilingual Print Customer Success Specialist (Contract)
Staples —Canada
- $54,350–$67,950 a year
- Full-time
- Bilingual
- Microsoft Outlook
- Business development
- Dental care

Discover related jobs

Based on your search for client success manager jobs.

Home Advisor, RBC Advice Centre
Royal Bank of Canada —Moncton, NB
Leverage your credit knowledge and relationship building expertise to create meaningful experiences that drive a high degree of client satisfaction and loyalty.
Social Media Specialist
Venor —New Brunswick
Conduct keyword and audience research relevant to charitable fundraising and community engagement. Experience in nonprofit marketing, fundraising, or community…
$55,000–$65,000 a year
Quick apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Territory Manager - Eastern Ontario
TORLYS —Peterborough, ON
Must possess a valid driver’s license and/or passport. Under the leadership of the *Regional Sales Director – Ontario & Atlantic*, the Territory Manager will be…
$100,000–$130,000 a year
Quick apply
Client Account Manager
IFDS Group —Toronto, ON
Support project intake processes, including high-level estimates (HLEs), statements of work (SOWs), and project planning activities.
$78,000–$99,000 a year
6d

Show more jobs in cities nearby

I want to receive the latest job alerts for client success manager in new brunswick

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Client Success Manager- Health & Pharma- Remote New Brunswick

Dentsu
New Brunswick

Apply Now

Job details

Full-time

Benefits

Dental care
Paid time off
RRSP

Skills

Microsoft Powerpoint
Customer retention
Salesforce Platform
Salesforce
Upselling
Key account management
English
Client relationship development
Social media platforms
Presentation skills
Client services
Customer service orientation
Project implementation
Public relations
Budgeting
Client consultation
Account management
Communication skills
Client interaction
Strategic planning
Time management

Full job description

Job Description:

ICUC is the global leader in Social Media solutions for over 20 years. To date, the ICUC team consists of over 350 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best. Are you ready to be part of the ICUC team?

We’re always looking for talented individuals to join our team. This is an open opportunity for future roles—apply anytime.

Position overview:

In the role of Client Success Manager, in Client Success, you will be at the front line, delivering best-in-class account management to ensure our clients achieve their goals. Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals. You will work closely with the people on the revenue and operations teams, in addition to your director, to grow and retain your accounts.

The role requires you to be a confident self-starter with strong project management and budgeting skills. We value entrepreneurial thinking, and the pace of our business requires a focused, get-on-with-it attitude. You must bring an enthusiastic business ethic, a service-oriented ethos and be a team player who can work independently and collectively in a unique virtual environment.

You will work across a diverse set of accounts including full-scale, long-term projects for global brands. These encompass a range of services, from pure moderation work with a focus on safety and brand protection, to full implementation of engagement, insights, and creative strategies. You will be working with sophisticated clients, so you will need to be a strategic thinker whose knowledge of social media and digital technology trends will be at the heart of your ability to respond creatively to client briefs, ensuring ICUC is their go-to expert.

Responsibilities:

Account management with responsibility for major brands and/or Fortune 1000 companies, operating as a primary client contact and working with senior client stakeholders.
Grow the value and long-term value of your assigned accounts.
Deliver regular client reviews, status meetings and presentations while also keeping clients up to date on new ICUC products and services.
Advising clients on social media strategy by working with ICUC’s Strategy and Insights teams.
Support in the set-up and implementation of social media projects as required.
Keep Salesforce Opps and Projects up to date and work on proposals and SOWs.
Work in partnership with other client agencies – media, creative, PR, etc.
Contribute to new business pitches.
Work with senior management to shape ICUC’s strategic offering.

KPIs

Stay within the retention target set at the start of every year
Support the growth department in hitting the upsell targets for the year
Maintain high client satisfaction through NPS surveys
Stay within allowable cost efficiency targets for all client accounts

The ideal candidate will have:

At least 3 years of experience in social media management, ideally within an agency setting and working with enterprise clients, showcasing a comprehensive understanding of the social media landscape and client management.
Proficient knowledge and hands-on experience in managing organic social media. Additional expertise in paid social media strategies will be highly regarded.
Familiarity with community management, strategic planning, and reporting, with a preference for candidates who have experience with platforms such as Sprinklr, Khoros, and Sprout.
Exceptional communication skills, both written and verbal, complemented by engaging presentation abilities, capable of clearly conveying concepts and strategies to diverse audiences.
Strong organizational and time management skills, with a proven ability to adapt quickly to changes in a dynamic, fast-paced environment, ensuring priorities are met efficiently.
Excellent collaboration skills, demonstrating the ability to work effectively with teams across different departments and stakeholders to achieve common goals.
Adept at problem-solving, with the capacity to address challenges creatively and effectively, ensuring solutions align with business objectives.
Up-to-date with current social media trends, possessing a deep understanding of the industry’s dynamics, challenges, and opportunities.
Proficiency in Microsoft PowerPoint and Microsoft Teams, showcasing the ability to create compelling presentations and collaborate effectively with team members.
A background in Social, Marketing, Public Relations, Communications, Public Affairs, or a related field is preferred. However, equivalent experience in related areas will also be considered.
Willingness and ability to travel for onsite client visits as required, with valid travel documents.

Additional Requirements:

Willingness to undergo a Criminal Record Check as part of the pre-employment screening process.
The ability to utilize a desktop computer or laptop that meets minimum system requirements, ensuring efficiency in remote work environments.
Access to high-speed internet, with a minimum speed of 30 mb/s, to support work activities and online collaboration.
Adequate headset/mic and webcam, facilitating clear and effective communication in virtual meetings and presentations.
Fluency in English, with the ability to speak and write clearly and persuasively. Proficiency in additional languages is considered an asset, reflecting the global nature of the role.

Additional information:

Vacancy: Is this posting for the purposes of filling an existing vacancy? [Y/N]

The salary range for this position is $70K-$80K. Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.

AI Disclosure: [dentsu] utilizes artificial intelligence tools as part of its recruitment process, as during the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools.

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.

#LI-NC1

#LI-ICUC

#LI-Remote

Location:

New Brunswick - Remote

Brand:

Icuc

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

client success manager jobs in new brunswick

Client Success Manager- Health & Pharma- Remote New Brunswick

Client Service Manager-Moncton Office

Enterprise Account Manager

Executive Assistant I

General Manager

Office Manager

Account Executive - Ai, Maritimes

Branch Manager

Director of Human Resources

Business Development Manager - Moncton

Service Manager

Leadership Opportunities - Northern New Brunswick

Construction Sales Manager - Hybrid Remote

Account Manager

Customer Service Representative / Customer Care Associate

Business Development Advisor - Atlantic Region / Conseiller(-ère) en développement des affaires - Région de l'Atlantique

Bilingual Facilities Services Coordinator (English/French)- Remote

National Account Manager

Customer Service Rep – Remote (Bilingual: English / French) Représentant du service à la clientèle – Télétravail (Bilingue : anglais / français)

Entrepreneur Development Officer

Receptionist

Growth Marketing Lead

Customer Success Manager – Electronics Procurement & Supply Chain

Bilingual Print Customer Success Specialist (Contract)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alerts for client success manager in new brunswick

Job seeker tools

Employer Tools

Browse

Stay Connected