Downey Ford Saint John, NB is hiring an experienced Automotive Finance & Insurance (F&I) Manager to join our team. There has never been a better time to represent one of the longest-standing, best-selling automotive brands in history—at one of Saint John’s longest family-owned dealerships.
At Downey’s, culture matters. When you walk through our doors, it should feel like home. We work hard, support one another, celebrate wins, and believe that culture fit is just as important as performance.
If you’re ready for your next career move and want to be part of a family-first, high-performance team, we’d love to meet you.
Position Summary
Reporting to the General Sales Manager, the F&I Manager is responsible for delivering exceptional customer experiences by presenting financing options, securing approvals, and offering vehicle protection products. You’ll act as the liaison between customers, lenders, and the dealership while upholding the highest ethical and compliance standards.
What You’ll Do
- Work closely with Sales Professionals to deliver outstanding new and used vehicle solutions
- Present financing, leasing, extended warranties, and aftermarket protection products
- Build and maintain strong relationships with lenders to secure competitive rates
- Accurately process finance and lease contracts and ensure timely funding
- Explain dealership and manufacturer service policies clearly and professionally
- Ensure full compliance with federal, provincial, and local regulations
- Maintain confidentiality and detailed documentation on every deal
Core Competencies
- Exceptional customer service skills
- Solutions-based selling mindset
- Strong organization and attention to detail
- Ability to multitask in a fast-paced environment
- Performance-driven and results-oriented attitude
Who You Are
- A customer service professional with strong interpersonal skills
- Abillity to work alternate Saturdays and weekdays until 6pm
- Highly organized and comfortable working under deadlines
- Tech-savvy with a strong understanding of modern dealership systems
- Minimum 5 years automotive experience, including 2+ years in financial services or F&I
- Comfortable with measurable performance standards
- A team player who thrives in a collaborative environment
- Confident working with a commission-based compensation structure
- Self-managed, professional, and discreet
Why Join Downey Ford Saint John
- Family-run dealership within the Downey Auto Group
- Competitive compensation including salary, commission, bonuses, and incentives
- Comprehensive group health and dental benefits
- Company-matched pension plan
- Strong sales leadership, coaching, and support
- Incredible products from a trusted global brand
- A positive, energetic, and supportive workplace culture
Ready to Start Your Next Chapter?
If you're ready to take the next step in your career, we’d love to hear from you!
Submit your resume today and join us in driving success—for you and our team.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
