New Brunswick Merchandising Jobs – 248 Openings This Week

Customer Care Agent
Grand & Toy —Moncton, NB
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Communication skills
- Dental care
- Tuition reimbursement
Quick apply
Sales Associate - 310
Samuel & Co. —Saint John, NB
- Part-time
- Customer service
- In-person
- Communication skills
Quick apply
6d
Merchandising Associate (Part time) - Champlain
RW&CO —Dieppe, NB
- Part-time
- Remote
- Sales
- Customer service
- ERP systems
- Paid time off
- Flexible schedule
Quick apply
Merchandising Associate - Reset Team
Kent Building Supplies —Fredericton, NB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Merchandising Representative
The Brick —Saint John, NB
- Weekends as needed
- Heavy lifting
- Customer service
- Computer skills
- Dental care
1d
Visual Merchandising Specialist | Champlain Place
Lululemon —Dieppe, NB
- $20.25–$25.30 an hour
- Weekends as needed
- Sales
- Merchandising
- High school diploma or GED
- Dental care
- Paid time off
2d
Merchandising Assistant Manager
Dollar Tree —Miramichi, NB
- Full-time
- Sales
- Communication skills
1d
Product Advisor in Flooring
Grange Design —Beresford, NB
- $34,000–$55,000 a year
- Full-time
- Sales
- Customer service
- Basic math
- Dental care
- Paid time off
Quick apply
13d
Retail Solutions Consultant
THE PAINT SHOP —Moncton, NB
- From $16.90 an hour
- Weekends as needed
- Sales
- Customer service
- In-person
- Store discount
- Dental care
Quick apply
14h
Merchandiser Retail Team Lead
Advantage Solutions —Saint John, NB
- $18–$20 an hour
- Part-time
- Merchandising
- Travel
- Flexible schedule
24- Sales Associate
Bain Dépôt —Saint John, NB
- Part-time
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
Corporate Store Manager B - Store
Bulk Barn —Dieppe, NB
- $58,000–$60,000 a year
- Full-time
- Management
- Sales
- High school diploma or GED
Quick apply
Experienced Retail Department Manager, Food Services - Northern Canada
Northern / NorthMart —New Brunswick
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —New Brunswick
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Grocery - Northern Canada
Northern / NorthMart —New Brunswick
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Convenience - Northern Canada
Northern / NorthMart —New Brunswick
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Store Manager - Northern Canada
Northern / NorthMart —New Brunswick
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Produce - Northern Canada
Northern / NorthMart —New Brunswick
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Meat - Northern Canada
Northern / NorthMart —New Brunswick
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Retail Merchandiser
Counter Intelligence Merchandising Inc. —Moncton, NB
- From $16 an hour
- Part-time
- Customer service
- Merchandising
- Presentation skills
- Flexible schedule
Quick apply
Retail Merchandiser
Premium Retail Services —Saint John, NB
- $19 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Communication skills
Quick apply
Wireless Retail Manager- Miramichi
OSL Retail Services Inc —Miramichi, NB
- Part-time
- Heavy lifting
- Sales
- Merchandising
- Dental care
- Flexible schedule
Manager Produce
Sobeys —Oromocto, NB
- $21–$31 an hour
- Full-time
- Sales
- Microsoft Office
- High school diploma or GED
- Store discount
- Disability insurance
Quick apply
Store Manager - 320
envy+grace —Fredericton, NB
- Full-time
- Microsoft Excel
- In-person
- Time management
- Store discount
- Dental care
Quick apply
9d
Retail Associates - 121
Pseudio —Campbellton, NB
- Part-time
- In-person
- Communication skills
Quick apply
1d

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Customer Care Agent

Grand & Toy
Moncton, NB

Quick apply

Job details

Full-time

Benefits

RRSP match
Dental care
Tuition reimbursement
Vision care

Skills

Bilingual
French
English
Communication skills

Full job description

Who We Are

At Grand & Toy, we're more than just a supplier – we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

As a leader in the industry, we're committed to fostering strong relationships, reducing costs, and helping our clients build smarter workplaces. Internally, that means building strong, respectful relationships with our people and our partners, too.

About the Role

As a Customer Care Agent at Grand & Toy, you’ll be a key voice for our business customers across Canada, ensuring every interaction is professional, accurate, and easy.

You’ll work within a hybrid support model (Canadian‑based and offshore teams), handling a mix of order inquiries, returns, delivery issues, and product questions across phone, email, and chat.

Reporting to the Manager of Customer Care, you’ll play a critical role in delighting our customers, supporting account growth, and reinforcing our reputation for exceptional service, while helping us continuously elevate how we serve our customers.

Key Responsibilities

Support customers & resolve issues - Respond to customer inquiries across phone, email, and chat, providing accurate information and resolving issues while delivering a professional, positive experience.
Manage orders & transactions - Process orders, changes, returns, and related transactions with a high level of accuracy, proactively monitoring status and communicating updates as needed.
Be a trusted customer partner - Build strong relationships by offering timely, knowledgeable, and solution‑oriented support that drives customer satisfaction and loyalty.
Collaborate to get things done - Work closely with Sales, Supply Chain, Operations, Pricing, Merchandising, Inventory Management and offshore teams to resolve service issues and ensure a seamless customer experience.
Drive continuous improvement - Share customer feedback and recurring issues, and stay current on products, services, and systems to help improve our processes and overall customer experience.

Who You Are

Fully Bilingual – Able to provide excellent customer care fluently in both English and French
Customer‑First Mindset – You genuinely care about solving problems and creating a great experience for customers, even when situations are challenging or complex.
Strong Communicator – You’re clear, professional, and confident in your written and verbal communication, and comfortable supporting customers over phone, email, and chat.
Detail‑Oriented & Accurate – You work carefully within systems and processes, with a strong focus on accuracy when entering orders, processing returns, and documenting interactions.
Problem Solver – You use sound judgment to assess situations, ask good questions, and identify practical solutions that balance customer needs and business realities.
Collaborative Team Player – You build positive working relationships with teammates and cross‑functional partners, and you’re comfortable working in a hybrid onshore/offshore environment.
Adaptable & Curious – You’re comfortable working in a fast‑paced environment, learning new systems, and adapting as customer needs and priorities evolve.

What Grand & Toy Offers

At Grand & Toy, we're committed to helping you thrive, professionally, financially, and personally. As part of our team, you'll enjoy a rewarding career with strong support and meaningful opportunities to grow.

Here’s what Grand & Toy offers:

Competitive Compensation – With a hiring range btween $45,000 - $55,000 reflecting your skills and experience, with future growth potential.
Comprehensive Benefits Package – Health, dental, vision, and wellness programs to support you and your family.
Retirement Savings Support – Matching RRSP contributions through a flexible retirement savings plan.
Learning & Development – Access to tuition reimbursement, training, tools, and resources to help you build your skills and advance your career.
Career Advancement – Opportunities for growth and promotion within a proudly Canadian company.
Exclusive Perks – Associate and corporate discounts, plus rewards programs in eligible roles.

Ready to Apply?

Join Grand & Toy as a Customer Care Agent and help us deliver an exceptional experience to businesses across Canada, while building a career with a company that values your skills, supports your growth, and recognizes your impact.

We are committed to providing accommodations for persons with disabilities. If you require accommodation during the recruitment process or in the workplace, we will work with you to meet your needs.

Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.

Quick apply

Refine Your Search

merchandising jobs in new brunswick

Customer Care Agent

Sales Associate - 310

Merchandising Associate (Part time) - Champlain

Merchandising Associate - Reset Team

Merchandising Representative

Visual Merchandising Specialist | Champlain Place

Merchandising Assistant Manager

Product Advisor in Flooring

Retail Solutions Consultant

Merchandiser Retail Team Lead

24- Sales Associate

Corporate Store Manager B - Store

Experienced Retail Department Manager, Food Services - Northern Canada

Experienced Retail Department Manager, General Merchandise - Northern Canada

Experienced Retail Department Manager, Grocery - Northern Canada

Experienced Retail Department Manager, Convenience - Northern Canada

Experienced Retail Store Manager - Northern Canada

Experienced Retail Department Manager, Produce - Northern Canada

Experienced Retail Department Manager, Meat - Northern Canada

Retail Merchandiser

Retail Merchandiser

Wireless Retail Manager- Miramichi

Manager Produce

Store Manager - 320

Retail Associates - 121

I want to receive the latest job alerts for merchandising in new brunswick

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