Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team. As a Director – SAP S4 Operations, you will lead the operational stability, performance, and continuous improvement of SAP platforms supporting critical retail operations.
Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Director S/4 Operations. This role can be based out of our offices located in Mississauga; ON, Stellarton, NS; Calgary; AB.
Ready to Make an impact?
As a Director – SAP S4 Operations, you will:
Support of SAP Platforms
- Create reporting to proactively understand and communicate overall system health based on metrics derived from the production systems.
- Improve core metrics through measured targets and objectives, SLA’s and performance.
- Drive resolution with intensity and accountability to minimize disruptions. Relentless in desire to solve root cause and find ways to optimize and create resiliency where possible.
- Present to peers and leadership across the business on aspects of production operations. Bridge the gap between technical teams and business teams to ensure extreme clarity on problem statements and issue resolution.
- Evaluate existing processes and build plans to improve any that can: remove tech debt, reduce production incidents, better system performance, resilience to external events, improve communication.
- Consistently engage with delivery teams to ensure as the ‘protector of production’ any releases are aligned to the standards and testing validations expected.
- Understand end to end business processes to inform decisions and priorities.
- Ability to quickly formulate plans of action to restore operations.
- Building and refining processes to drive efficiencies in operational and support processes.
- Ability to analyze timelines, data points, and generate discussion for the purpose of determining root cause of incidents.
SAP Architecture & Platform Management
- Lead SAP Architecture, Platform Engineering, or Enterprise Architecture functions.
- Engage with vendors regularly to ensure accountability and clarity of expectations and performance against SLAs. When not meeting expectations lead and engage in difficult conversations to bring back performance to expectations.
- Manage strategic partnerships with key business stakeholders, acting as a trusted advisor on technology solutions to drive key business outcomes and communicate strategies that will ensure the stability of programs.
- Manage the day-to-day operational and project responsibilities of the systems and environment team (Basis).
- Analyze end-to-end system workflows, dependencies, and contention points to identify improvement opportunities, drive platform optimization, and establish comprehensive system health reporting.
- Deliver strategies with precision and completeness, proactively addressing stakeholder questions and concerns.
- Ensure upgrades and patching is accomplished with minimal impact to business stakeholders.
What you have to offer:
- 10+ years of experience managing large-scale SAP teams in retail or similar industries.
- Deep expertise in SAP S/4 HANA Retail, SAP CAR, POS integration, and related SAP technologies. Familiarity with SAP ECC, BTP, BW, and SAP QM processes.
- Proven experience leading SAP Architecture, Platform Engineering, or Enterprise Architecture functions.
- Proven experience and expertise in 24x7 operations and resiliency-by-design.
- Strong executive presence with calm and composed leadership during critical incidents.
- Strong understanding of retail, merchandising, supply chain, and financial processes.
- Strong problem-solving capability with ability to manage high-pressure situations.
- Proven ability to lead, coach, and mentor high-performing technology teams.
- Ability to translate technical detail into executive-level messaging.
- Strong collaborator with experience managing stakeholders in large matrix organizations.
- Excellent communication, presentation, and interpersonal skills.
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Who we are
Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.
Learn more about our story and culture:
Who We Are | Why Work With Us
Total Rewards
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.
Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.
Additional Information
External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.
Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.
Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
