Newfoundland And Labrador Customer success manager Jobs – 2 Openings This Week

Enterprise Account Manager
Valsoft Corporation —Newfoundland and Labrador
- Full-time
- Remote
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Flexible schedule
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13d

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Enterprise Account Manager
Valsoft Corporation —Newfoundland and Labrador
Must possess a valid driver’s license. Candidates must hold a valid passport as some travel will be required. Strong ability to communicate, present, negotiate,…
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13d

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Customer Success Manager- SaaS
QMC Metering Solutions —North York, ON
Company social events + team‑building activities. Increase user engagement (Daily Active Users, Monthly Active Users, time spent in-platform) and conduct…
$80,000–$120,000 a year
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7d
Account Manager
Pristine Medical —Scarborough, ON
Bachelor’s degree in Business, Marketing, or a related field preferred. This role is central to ensuring client satisfaction, driving repeat orders, and…
$70,000–$125,000 a year
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Enterprise Account Manager

Valsoft Corporation
Newfoundland and Labrador

Quick apply

Job details

Full-time
13 days ago

Benefits

Flexible schedule

Skills

Microsoft Powerpoint
CRM software
French
Microsoft Excel
Customer relationship building
Customer retention
Upselling
Client inquiry handling
Key account management
Post-secondary education
English
Client relationship development
Cross-selling
Analysis skills
Product management
Sales orientation
Forecasting
Customer service orientation
Contracts
Contract negotiation
Client consultation
Cross-functional collaboration
Sales and customer service experience
Account management
Escalation handling
Client interaction
Cross-functional communication
Driving Licence
Time management
Analytics

Full job description

As an Account Manager at Quorum, you will build long-term, trusted relationships with customers while driving revenue growth and retention across your assigned portfolio. This sales-focused role also requires a strong commitment to customer satisfaction, helping clients realize value from Quorum’s products and services.

In this role, you will develop strong relationships with key business leaders, stakeholders, and executive sponsors; consult on Quorum solutions; and demonstrate ROI to support customer success. You will also respond to client inquiries, identify growth opportunities within existing accounts and dealer groups, and partner with cross-functional teams—including Training & Implementations, BDC, Product Support, and Product Management—to improve the overall customer experience. Occasional travel is required.

What you will be expected to do:

Build and maintain strong, long-term client relationships with key accounts, stakeholders, and executive sponsors
Negotiate contracts, close agreements, protect revenue, and support profitability targets
Ensure Quorum solutions are delivered successfully and aligned with customer needs and objectives
Communicate progress on monthly and quarterly initiatives to internal and external stakeholders
Identify growth opportunities within existing accounts, including new business, upsell, cross-sell, and areas for improvement
Collaborate with the sales team to grow opportunities and meet sales quotas
Support challenging client requests and issue escalations as needed
Maintain regular communication with assigned account contacts, including performance reporting and updated contact logs
Attend training sessions and webinars to stay current on product updates, assess their impact, and communicate relevant changes
Follow Quorum Customer Success best practices and standards
Represent the voice of the customer in Product Development meetings as needed
Complete assigned duties accurately and on time

Requirements

We are looking for a candidate with:

Proven experience in customer success, account management, sales account management, or a related client-facing role
Strong ability to communicate, present, negotiate, and influence stakeholders at all levels, including executive and C-level audiences
Intermediate proficiency with CRM software, such as Zoho, and Microsoft Office, particularly Excel and PowerPoint
Experience delivering client-focused solutions that address customer needs and support long-term satisfaction
Ability to manage multiple priorities while maintaining strong attention to detail
Strong analytical, organizational, time management, and interpersonal skills
Enthusiastic, self-motivated approach to work
Post-secondary education preferred
Bilingual fluency in French and English is considered an asset
Automotive industry experience, particularly in dealership sales operations, is considered an asset
Familiarity with one or more Quorum systems is considered an asset

It would be great if you had the following- but we do not expect you to have it all:

Strong Sales Background: While the role involves customer success, having a solid understanding of sales processes, techniques, and strategies is essential for effectively identifying and executing upsell or cross-sell opportunities and maximizing revenue.
Customer Relationship Management (CRM) Skills: Proficiency in CRM software such as Zoho, or similar platforms is beneficial, as well as, experience in managing customer data, tracking interactions, and forecasting sales.
Account Management Experience: Experience in customer success or account management is highly desirable, including managing client relationships, maintaining customer satisfaction, and supporting growth, retention and loyalty.

Additional Requirements

Criminal background check required
Candidates must hold a valid passport as some travel will be required.
Must possess a valid driver’s license
Flexible hours

Benefits

Competitive salary

Variable compensation/Commission Plan

Company Match Plan

Group Benefits

Flexible work environment

Quick apply

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Enterprise Account Manager

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