COMPANY DESCRIPTION:
The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.
Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.
Job description:
Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.
Overview
In this high volume facility the Food and Beverage Manager is responsible to ensure enthusiastic, courteous and safe quality of service is provided to all customers, while striving to create a venue staffed by knowledgeable, helpful, and cheerful staff who are motivated on exceeding guest satisfaction and operating revenue targets.
Responsibilities
· Create annual and semi-annual business plans, strategies, and controls including cost-benefit analysis of equipment, new initiatives, revenue maximization, management and supervisory skill assessment.
· Recruit, hire, train, schedule and evaluate the effectiveness and efficiency of all Food and Beverage staff focused toward continuous personal development and success.
· Ensure all operating equipment and control standards and systems are used.
· Generate applicable departmental reports.
· Manage various food & beverage projects.
· Supervise the Food and Beverage areas to ensure that operations are effectively, safely and efficiently carried out, while continually looking for ways to improve operations in order to increase revenue and decrease cost.
· Participate in a Manager on Duty schedule that encompasses the rest of the business units and their supervision.
Qualifications
- Demonstrate commitment and passion to maximizing guest satisfaction in each stage of the guest experience
- Demonstrate competency in general accounting, basic mathematics and report-writing
- Excellent organizational and time management skills as well as the ability to work effectively under pressure
- Enforces all health and safety/sanitation standards. Including preventative maintenance as it pertains to kitchen areas
- Working knowledge of computerized Point of Sales system
- Knowledge of micros preferred
- Experience in creating related business plans, revenue growth strategies, internal controls as they relate to the Ontario attractions industry
- Ability to interview and carry out reference checks for potential new employees
- Able to complete team performance evaluations and reviews by providing feedback and conducting daily score cards/ ‘secret shopper’
- Ability to update when needed, existing control and procedure manuals including development of new manuals
- Smart Serve certified
- Safe food handler certification is preferred
- Minimum of 3 (three) years of experience in a manager/supervisory position in the food service
- Graduate of a university/college Hospitality and Food Preparation Program or Hotel and Restaurant Management Program preferred
- Must be able to work all shifts including weekends and holidays
Why Work For Canadian Niagara Hotels?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world-renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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Placement within the hiring range is based on skills, experience and accomplishments in comparable roles
We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Pay: $60,000.00-$70,000.00 per year
Work Location: In person
