niagara on the lake, on guest service agent Jobs – 41 Openings This Week

GUEST SERVICE AGENT
Vintage Hotels —Niagara-on-the-Lake, ON
- Part-time
- Sales
- Hotel
- High school diploma or GED
Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.20 an hour
- Full-time
- Customer service
- Hotel
- No university degree
- Dental care
Quick apply
Guest Service Agent
Comfort Hotel Niagara Falls —Niagara Falls, ON
- From $18 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Dental care
Quick apply
2d
GUEST SERVICE AGENT LEAD
Vintage Hotels —Niagara-on-the-Lake, ON
- Full-time
- Sales
- Hotel
- High school diploma or GED
Guest Service Agent
Vittoria Hotel & Suites —Niagara Falls, ON
- From $17.60 an hour
- Temporary
- Customer service
- English
- Hotel
- Flexible schedule
Quick apply
6d
GUEST SERVICE AGENT LEAD
Lais Hotel Properties L —Niagara-on-the-Lake, ON
- $20.06 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
Quick apply
Contact Centre Service Agent (ON - Remote)
The Travel Corporation —Niagara Falls, ON
- $19.35 an hour
- Overtime
- Remote
Quick apply
Full-time Guest Service Agent
Omni Hotels & Resorts —Toronto, ON
- $27.42–$30.38 an hour
- Weekends as needed
- Customer service
- English
- Hotel
Quick apply
Guest Service Agent/Night Auditor
TownePlace Suites By Marriott Niagara Falls —Niagara Falls, ON
- $17.50–$18.20 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
2d
Hotel Guest Service Agent
Americana Resort Spa & Waterpark —Niagara Falls, ON
- $18 an hour
- Weekends as needed
- Sales
- Hotel
- High school diploma or GED
Quick apply
9d
Guest Service Agent
4SU The Broadview Hotel —Toronto, ON
- $22.09 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Hotel
Quick apply
12d
GUEST SERVICE AGENT
Lais Hotel Properties L —Jordan Station, ON
- $18.94 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
Quick apply
FOH Rooms - Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.20–$18.58 an hour
- Full-time
- Customer service
- Hotel
- No university degree
- Dental care
Quick apply
4d
Guest Services Agent
Sudbury Regent Street Inc (Niagara Fallsview Hotel & Suites) —Niagara Falls, ON
- $18.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
3d
Call Centre Agent
WildPlay —Niagara Falls, ON
- $17.75 an hour
- Part-time
- Sales
- Customer service
- Communication skills
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Rooms Controller- Marriott on the Falls
Canadian Niagara Hotels —Niagara Falls, ON
- $18.50–$19.25 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
Quick apply
11d
Front Desk Agent/ Night Clerk
River Rapids Inn —Niagara Falls, ON
- From $17.85 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
Front Desk Agent
Ramada Niagara Falls Fallsview —Niagara Falls, ON
- $17.60–$18.50 an hour
- Full-time
- Customer service
- Administrative experience
- Organizational skills
Quick apply
10d
Front Desk Agent
TRAVELODGE WELLAND —Welland, ON
- $17.60–$18.20 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
Quick apply
13d
Front Desk Agent
Fairfield Inn & Suites —Niagara Falls, ON
- From $18.50 an hour
- Weekends as needed
- Google Suite
- Customer service
- Hotel
Quick apply
Tours - Tour Sales Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- $17.60 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply
Wedding Specialist
Hotel X Toronto —Toronto, ON
- $60,000–$65,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Guest Sales Agent
Hornblower —Toronto, ON
- $17.60 an hour
- Weekends as needed
- Sales
- Customer service
- Computer skills
Quick apply
FOH Rooms - Rooms Controller
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.50–$19.25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
Quick apply
11d

I want to receive the latest job alerts for guest service agent in niagara on the lake, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

GUEST SERVICE AGENT

Vintage Hotels
Niagara-on-the-Lake, ON

Apply Now

Job details

Part-time

Skills

Sales
Upselling
High school diploma or GED
Hospitality Management
Front desk
Multi-line phone systems
Communication skills

Full job description

Niagara's Finest Hotels is currently seeking a Guest Service Agent to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.

Job Title: Guest Service Agent
Location: Niagara-on-the-Lake
Property: Niagara's Finest Hotels

This posting is for an existing vacancy within Lais Hotel Properties Limited.

Position Summary: To assist Guests with room check-in/out, information and other related duties in a prompt, courteous and professional manner consistent with a superior quality hotel operation.

Duties and Responsibilities:

Primary Responsibilities:

Providing personalized and exceptional guest service at every given opportunity
Meeting established up-selling and sales goals
Register guests and assign rooms
Accommodate special request whenever possible
Assist in pre-registration and blocking of reservations when necessary
Check out guests on a regular ongoing basis
Develop a thorough knowledge of room rack and packages, room locations, types of room and costs of various rooms
Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently
Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys
Having a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional products and services meeting our Guests’ specific preferences
Assessing Guests’ individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests’ product or service needs
Assist bell staff with luggage when required
Coordinate departmental request as required
All other duties as assigned

Health and Safety Responsibilities

A worker shall,

work in compliance with the provisions of the Occupational Health & Safety Act and the regulations;

Use or wear the equipment, protective devices or clothing that the worker’s employer requires to be used or worn;

Report to his/her employer or supervisor the absences of or defect in any equipment or protective device of which the worker is aware and which many endanger himself, herself or another worker; and

Report to his/her employer or supervisor any contravention of the Occupational Health & Safety Act or the regulations or the existence of any hazard of which he/she knows

No worker shall,

remove or make ineffective any protective device required by the regulations or by his/her employer without providing an adequate temporary protective device and when the need for removing or making ineffective the protective device has ceased, the protective device shall be replaced immediately;

use or operate any equipment, machine, device or thing or work in a manner that may endanger himself/herself or any other worker; or

engage in any prank, contest, feat or strength, unnecessary running or rough and boisterous conduct

Comply with all Lais Hotel Properties’ health & safety policies
Do not operate any equipment/machinery without given proper instruction and authority to do so
Horseplay and running will not be tolerated at any time
All personal protective equipment will be properly worn
All personal protective equipment will be worn in the appropriate departments
Do not climb any of the racking systems
Do not ride on the automatic or manual conveyor systems
All long hair must be tied up in order to prevent entanglement in machinery
Do not put any foreign objects (body or innate) into the machines
Do not remove any machine guards
All safety signs must be adhered to
Smoking is not permitted on Company property
Always ensure that workplace accident/injuries are reported immediately to a Manager/Supervisor
Failure to comply will result in the application of the Human Resources Standard & Procedure “#C.15 Progressive Corrective Action”

Professional Requirements:

Grade 12 Education as well as tourism/hospitality courses at college/university beneficial
Minimum of 2 years front desk experience or related college course
Switchboard knowledge and/or training required
Previous up-selling and/or sales experience is considered an asset

Personal Attributes:

Good problem-solving skills required
Must be well organized
Excellent communication and interpersonal skills
Flexible, adaptable individual who presents a clean, professional appearance at all times
Confidence in selling and up-selling products and services
Positive sales-oriented personality
Desire to meet goals
Ethical and honest

Physical Requirements:

Ability to tolerate standing for long periods of time
Dealing with seasonal temperature demands
Lifting to assist with luggage on an occasional basis

Questions, quoting the job title and location, may be directed to [email protected]

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Apply Now

Refine Your Search

guest service agent jobs in niagara on the lake, on

GUEST SERVICE AGENT

Guest Service Agent

Guest Service Agent

GUEST SERVICE AGENT LEAD

Guest Service Agent

GUEST SERVICE AGENT LEAD

Contact Centre Service Agent (ON - Remote)

Full-time Guest Service Agent

Guest Service Agent/Night Auditor

Hotel Guest Service Agent

Guest Service Agent

GUEST SERVICE AGENT

FOH Rooms - Guest Service Agent

Guest Services Agent

Call Centre Agent

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Rooms Controller- Marriott on the Falls

Front Desk Agent/ Night Clerk

Front Desk Agent

Front Desk Agent

Front Desk Agent

Tours - Tour Sales Agent

Wedding Specialist

Guest Sales Agent

FOH Rooms - Rooms Controller

I want to receive the latest job alerts for guest service agent in niagara on the lake, on

Related Searches

Job seeker tools

Employer Tools

Browse

Stay Connected