Nisku, Ab Night auditor Jobs – 9 Openings This Week

Night Auditor
Holiday Inn Express Edmonton South —Edmonton, AB
- $16.50–$17.50 an hour
- 8 hour shift
- Customer service
- English
- Microsoft Office
- Dental care
Quick apply
Night Auditor
Travelodge Edmonton West —Edmonton, AB
- $17–$18 an hour
- Part-time
- Hospitality
- Writing skills
- Hotel
- Flexible schedule
Quick apply
Night Audit
Renaissance Edmonton Airport Hotel —Edmonton, AB
- $19.50 an hour
- Part-time
- Experience working with individuals with disabilities
- Hotel
- Cashiering
- Commuter benefits
- Dental care
Night auditor
Marriott International, Inc —Edmonton, AB
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Front desk
Night Auditor
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) —Edmonton, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick apply
2d
Guest Services Agent/Night Auditor
Best Western Plus Sherwood Park —Sherwood Park, AB
- $17 an hour
- Part-time
- Writing skills
- Hotel
- Cashiering
Quick apply
Night Auditor - The Edmonton Inn & Conference Centre
Nova Hotels —Edmonton, AB
- Weekends as needed
- Hotel
- High school diploma or GED
- Cashiering
Quick apply
Hotel Night Auditor
Best Western Cedar Park Inn —Edmonton, AB
- $15–$16 an hour
- Full-time
- Customer service
- English
- Hotel
Quick apply
Front Desk Agent/Night Auditor
Wingate Edmonton West —Edmonton, AB
- From $16 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
Quick apply

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Front Desk | West Edmonton Mall
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Someone who takes pride in the guest experience to ensure you welcome our guests in a warm, friendly manner. Each day will present opportunities to exceed guest…
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Night Auditor
Falls Hotel and Inn —Niagara Falls, ON
Balancing cash drawers, record errors and reconcile daily revenue receipts. Responding to guest phone call, inquiries, and concerns. Pay: Up to $17.60 per hour.
Up to $17.60 an hour
Quick apply
1d
Guest Service Agent/Night Auditor
Days Inn Orillia —Orillia, ON
Uses suggestive selling techniques to sell room nights, hotel loyalty program, and to increase occupancy and revenue opportunities.
From $18 an hour
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8d

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Night Auditor

Holiday Inn Express Edmonton South
Edmonton, AB

Quick apply

Job details

Part-time | Full-time

Benefits

Extended health care
Dental care

Skills

Customer relationship building
Hotel and accommodations experience
Customer service
Night audit
Workplace safety policies
English
Complaint handling
Microsoft Office
High school diploma or GED
Cashiering
Decision making
Client services
Accounting
Customer service orientation
Occupational Health and Safety (OHS) regulations
Front desk
Guest services
OPERA
POS systems
Guest issue resolution
Communication skills
Client interaction
Negotiation
Account reconciliation

Full job description

Job description

Looking to be part of a dynamic new team? The Holiday Inn &Express Edmonton south is now hiring for a passionate and driven Guest Services Agent. 

Summary:

The position of Guest Services Agent is often the initial point of contact for guests of the hotel. This position is responsible for greeting and registering guests, providing outstanding service for guests during their stays, and settling guest accounts upon completion of their stays. The Guest Services Agent is also responsible for making and modifying reservations, acting as a hotel operator, and providing concierge duties.

Main Duties:

Performs check-ins and check-outs ensuring that each client transaction involves a high level of customer service and satisfaction.
Maintain a professional image and service-oriented environment at all times to support a positive customer service experience and service excellence at the hotel property.
Takes reservations over the phone, in person, or via online resources, and ensures all aspects of reservation procedures are followed including booking, confirmation, and cancellation policies.
Makes adjustments or modifications to reservations based on guest requests.
Effectively and efficiently operates Property Management System (PMS) for processing guest charges.

Effectively and efficiently operates a Point of Sale (POS) system for processing guest payments.

Ensures hotel policies, house rules, methods, and procedures to support administration and front office operational efficiencies are followed.
Effectively handles basic complaints providing problem-solving, and efficiently handling special requests or other issues that may arise. Resolves perceived guest problems quickly, efficiently, and courteously.
Responds to incidents of noise, unruly behavior and guest complaints and notifies Front Office Manager of escalated complaints as appropriate.
Responds to guest requests (i.e. extra towels) and notifies the appropriate internal contacts.
Processes express check-outs as well as routine checkout services.
Ensures logging and delivery of all messages, and/or deliveries, in a timely and professional manner.
Verifies the accuracy of guest accounts and handles discrepancies. Identifies issues of potential fraud and immediately notifies the Front Office Manager.
Produces daily reports, compiles statistical reports for the Front Office Manager.
Ensures the accuracy of financial information required for daily audits.
Maintains current knowledge of local events, tourism amenities, and weather forecasts.

Skills Requirements:

High School diploma, with several years experience in a hospitality or front desk role being an asset.

Possess a high level of professionalism and superior customer service for guest relationship building including the ability to manage customer conflict.
Excellent interpersonal, multi-tasking, coordination, and organizational abilities.
Demonstrated initiative, sense of urgency, and strong problem-solving skills.
Able to effectively influence, negotiate and build relationships.
Good decision-making abilities and demonstrated good judgment.
Analytical with an aptitude for cross-referencing, handling money, accounting procedures, and Point of Sale (POS) systems.
Ability to collaborate effectively with others.
Effective English verbal and written communication skills.
Knowledge and ability to respond effectively during emergency situations.
Knowledge of occupational health and safety requirements consistent with the hospitality sector.
Ability to maintain accurate manual and electronic files and to ensure confidentiality of data.
Strong knowledge/accuracy in MS Office, reservations software and ability to learn new software quickly.
Ability to work a variety of shifts (including weekends and Statutory Holidays).

Job Type: Full-time

Salary: $16.50-$17.50 per hour

Flexible Language Requirement:

English not required

Schedule:

8 hour shift
Night shift

Ability to commute/relocate:

Edmonton, AB T6J 5J6: reliably commute or plan to relocate before starting work (preferred)

Experience:

night auditor: 1 year (preferred)
opera: 1 year (preferred)
Customer service: 2 years (preferred)

Job Types: Full-time, Part-time

Pay: $16.50-$17.50 per hour

Benefits:

Dental care
Extended health care

Ability to commute/relocate:

Edmonton, AB T6J 5J6: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

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