north vancouver, bc repair, maintenance & installation occupations Jobs – 4194 Openings This Week

Senior Service Advisor
CAPILANO VOLKSWAGEN INC. —North Vancouver, BC
- $72,000–$125,000 a year
- Full-time
- English
- In-person
- Automotive diagnostics
- Store discount
- Dental care
Quick apply
Support Equipment Technician - Guideway (Heavy Duty Mechanic)
BC Rapid Transit Co. Ltd —Metro Vancouver Regional District, BC
- $58.27 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Dental care
- Tuition reimbursement
Access Transit Fleet Inspector
Coast Mountain Bus Company Ltd —Metro Vancouver Regional District, BC
- $8,993–$10,791 a month
- Full-time
- Word processing
- High school diploma or GED
- Travel
- Dental care
- Tuition reimbursement
Mobile Service and Installation Technician
B-Line Tire & Auto Supply —Burnaby, BC
- $30–$40 an hour
- Full-time
- Maintenance
- Forklift
- Microsoft Office
- Paid time off
Quick apply
Restoration - Rebuild Technician
Metro Restoration Services —Metro Vancouver Regional District, BC
- $30–$35 an hour
- Full-time
- English
- Organizational skills
- Power tools
- Dental care
Quick apply
Installation & Repair TELUS Technician
Worldwide —Vancouver, BC
- $45,000–$90,000 a year
- 8 hour shift
- Sales
- Customer service
- Windows
- Dental care
- Vision care
Quick apply
Apprentice Electrician - 2nd to 4th Year
Paragon Electrical Installations Ltd —Metro Vancouver Regional District, BC
- $21–$38 an hour
- Full-time
- English
- Electrical experience
- In-person
- Dental care
- Tuition reimbursement
Quick apply
Installation & Repair TELUS Technician
Worldwide —Vancouver, BC
- $50,000–$90,000 a year
- 8 hour shift
- Sales
- Customer service
- Windows
- Dental care
- Vision care
Quick apply
6d
Mechanical Insulator
Aerotek —North Vancouver, BC
- $35–$50 an hour
- Overtime
- English
- Patient care
- Power tools
- Dental care
- Employee assistance program
Quick apply
8d
PM (Preventative Maintenance) Serviceman
Heavy Metal Equipment & Rentals —British Columbia
- $38.06–$48.93 an hour
- 12 hour shift
- High school diploma or GED
- Mechanical knowledge
- Store discount
- Disability insurance
Quick apply
2d
Maintenance Technician
COHO Management and Services Society —Vancouver, BC
- $32 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Plumbing
- Dental care
- Paid time off
Quick apply
8d
LEAD AV Technician
piXL Canada —Vancouver, BC
- $60–$100 an hour
- Part-time
- Schematics
- Software troubleshooting
- Maintenance
- Flexible schedule
Quick apply
13d
Insulator
National Construction Council —Vancouver, BC
- Up to $51.77 an hour
- Full-time
- First Aid Certification
- Construction
- Hand tools
- Dental care
- Vision care
Quick apply
8d
Maintenance Worker V
Providence Healthcare —Vancouver, BC
- $32.12 an hour
- Full-time
5d
Vehicle Serviceperson
BC Rapid Transit Co. Ltd —Metro Vancouver Regional District, BC
- $46.10 an hour
- Full-time
- Maintenance
- Forklift
- High school diploma or GED
- Dental care
- Tuition reimbursement
5d
Building Inspector 1
District of North Vancouver —North Vancouver, BC
- $53.70–$58.32 an hour
- High school diploma or GED
Elevator Escalator Technician
BC Rapid Transit Co. Ltd —Metro Vancouver Regional District, BC
- $65.83 an hour
- Full-time
- High school diploma or GED
- No university degree
- Dental care
- Tuition reimbursement
Field Technician
Connectra Technologies —Vancouver, BC
- From $35 an hour
- Contract
- Customer service
- English
- Microsoft Office
Quick apply
9d
General Maintenance
Marriott International, Inc —Vancouver, BC
- $29.08–$38.78 an hour
- Full-time
- Carpentry
- Maintenance
- No experience needed
6d
Farm Attendant
District of North Vancouver —North Vancouver, BC
- $36.23 an hour
- Hybrid work
- Cashiering
13d
Maintenance Worker V
Fraser Health —Port Moody, BC
- $32.12 an hour
- Full-time
Stores Worker, Casual
TransLink Security Mgmt Ltd —Metro Vancouver Regional District, BC
- $27.50–$32.97 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Union Maintenance Mechanic
CBRE —Vancouver, BC
- $46.50 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
12d
Truck Driver Swamper 2
District of North Vancouver —North Vancouver, BC
- $35.62 an hour
- Mechanical knowledge
Maintenance Planner
BC Ferries —West Vancouver, BC
- $50.94 an hour
- Full-time
- Travel
- Communication skills

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Senior Service Advisor

CAPILANO VOLKSWAGEN INC.
North Vancouver, BC

Quick apply

Job details

Full-time

Benefits

Store discount
Extended health care
RRSP match
Dental care
Paid time off
Company events
Vision care
On-site parking

Skills

Automotive repair
Upselling
English
Farsi
Automotive diagnostics
Communication skills
Dealership experience

Full job description

Job Summary

Capilano Volkswagen is seeking an experienced Senior Service Advisor to join our award-winning team at our busy North Vancouver dealership. In this role, you will manage customer interactions related to vehicle maintenance and repair, advise on necessary services, create and maintain service orders, and will play a critical role in ensuring that the Service Department is running profitably while providing the highest levels of customer care. The ideal candidate will possess exceptional communication skills, is highly organized, and has the ability to work as part of a fast-paced team.

Key Responsibilities

Customer Interaction:

Greet customers promptly and courteously in person, over the phone, and via the dealership's text-messaging system.
Utilize technology, including video, to communicate upsell or repair opportunities to customers.
Listen carefully to customer concerns with high attention to detail.
Provide accurate information on service options, costs, and repair timelines.
Explain technical terms and services in an understandable manner.

Service Management:

Create and manage detailed service orders and repair estimates.
Schedule service appointments and manage the service calendar.
Coordinate with technicians to ensure timely and efficient service delivery.
Follow up with customers regarding additional services and repairs as needed.

Quality Control:

Review completed work to ensure it meets dealership or shop standards.
Address any customer complaints or issues promptly and professionally.
Ensure all service work is documented accurately and completely.
Maintain a high Customer Satisfaction Index (CSI) score each and every month.

Sales and Upselling:

Identify and recommend additional services or repairs based on vehicle condition and manufacturer recommendations.
Promote service specials and maintenance packages to customers.
Maintain a good understanding of products and services offered to provide informed recommendations.

Administrative Duties:

Process invoices and handle customer payments in a timely manner.
Maintain accurate records of customer interactions, service orders, and vehicle history.
Ensuring that service loaner and rental vehicles are handled with care and assigned/returned in an organized manner.

Collaboration:

Work closely with the Service, Sales, and Parts Departments to ensure smooth workflow.
Communicate effectively with service technicians to provide updates on customer needs and repair status.

Qualifications:

Minimum of 2+ years of Automotive Service Advisor experience required.
Prior experience using Tekion, Kimoby, and VW/Audi/Porsche service applications are highly preferred.
Experience in a customer-facing role within a car dealership and knowledge of basic automotive repair processes and systems are assets.
Excellent interpersonal spoken and written communication skills in English are essential.
Fluency in Farsi or a second language is highly-valued but not required.
Proficiency with automotive repair software and diagnostic tools, and previous training with Volkswagen Group (VW, Porsche, Audi) systems is highly preferred.
Ability to work effectively under pressure while meeting timelines and providing exceptional customer service.

Benefits:

Competitive base salary and bonus pay for achieving and exceeding established targets.
Health, dental, and vision insurance.
Paid time off and holidays.
Employee discounts on products and services.
Opportunities for professional development and training with one of the world's most recognized brands.

***Please note that the advertised pay is based on salary + a commissioned component calculated on service quality and sales. Actual pay will vary based on experience and abilities***

This is a full-time position requiring availability Monday through Friday, with occasional Saturday shifts based on staffing levels. Capilano Volkswagen values promotion from within and embraces equitable hiring practices, free from discrimination based on gender, ethnicity, religion, age, sexual orientation, and more.

No phone calls, please—selected candidates will be contacted for an in-person, on-site interview.

Job Type: Full-time

Pay: $72,000.00-$125,000.00 per year

Benefits:

Company events
Dental care
Extended health care
On-site parking
RRSP match
Store discount
Vision care

Ability to commute/relocate:

North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Experience:

Automotive Service Advisor: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

repair, maintenance & installation occupations jobs in north vancouver, bc

Senior Service Advisor

Support Equipment Technician - Guideway (Heavy Duty Mechanic)

Access Transit Fleet Inspector

Mobile Service and Installation Technician

Restoration - Rebuild Technician

Installation & Repair TELUS Technician

Apprentice Electrician - 2nd to 4th Year

Installation & Repair TELUS Technician

Mechanical Insulator

PM (Preventative Maintenance) Serviceman

Maintenance Technician

LEAD AV Technician

Insulator

Maintenance Worker V

Vehicle Serviceperson

Building Inspector 1

Elevator Escalator Technician

Field Technician

General Maintenance

Farm Attendant

Maintenance Worker V

Stores Worker, Casual

Union Maintenance Mechanic

Truck Driver Swamper 2

Maintenance Planner

I want to receive the latest job alerts for repair, maintenance & installation occupations in north vancouver, bc

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