northwest territories customer support & client services occupations Jobs – 17 Openings This Week

Branch Customer Service Representative
Tenaquip Limitee —Yellowknife, NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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23h
Client Services Coordinator
Air Tindi Ltd. —Yellowknife, NT
- Full-time
- Computer skills
- Communication skills
- Dental care
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Quotations Support Specialist
Allied Technical Solutions —Scarborough, ON
*Strategic Advising:* Understand customers’ business objectives and guide product adoption to ensure they achieve maximum ROI. Epic year-round employee events!
$50,000–$65,000 a year
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Customer Service Manager / Integration Specialist
GALAXY FREIGHTLINE INC. —Mississauga, ON
This role combines leadership responsibilities with technical expertise to optimize client interactions and streamline freight management systems.
$75,000–$95,000 a year
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Branch Customer Service Representative

Tenaquip Limitee
Yellowknife, NT

Quick apply

Job details

Full-time
23 hours ago

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Heavy lifting
Customer service
ERP systems
Microsoft Office
POS
Organizational skills
Communication skills
Time management

Full job description

We are seeking a friendly and customer-focused Branch Customer Service Representative to join our branch operations team. As the first point of contact for customers, you’ll play a key role in delivering exceptional service both in person and over the phone. You’ll assist with processing orders, managing inquiries, and ensuring customers receive accurate information and timely support.

If you enjoy working in a fast-paced environment, take pride in providing excellent service, and value teamwork, we want to hear from you.

Responsibilities:

Greet and assist customers at the branch, providing accurate product and service information.
Respond to inquiries and prepare quotes, order confirmations, and other related documents.
Process customer orders and payments accurately, including order entry, allocation, and tracking.
Handle product returns and restock items as required.
Maintain a clean, organized, and welcoming counter and pick-up area.
Assist with receiving, putting away inventory, and participating in regular inventory counts.
Support in-store merchandising and promotional displays.
Contribute to team and departmental goals by performing additional tasks as needed.
Follow all company health and safety policies, maintain a safe work environment, and promptly report hazards or incidents.

Requirements:

Minimum of 1 year of customer service experience, preferably in a retail, branch, or warehouse environment.
Strong verbal and written communication skills.
Excellent attention to detail and accuracy in processing transactions and orders.
Time management and organizational skills; able to handle multiple priorities effectively.
Basic proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
Experience using POS and ERP systems for order entry, lookups, and tracking.
Demonstrated teamwork and collaboration; willingly assists others when needed.
Positive, professional attitude with a customer-first mindset.
Takes ownership of assigned tasks and follows through on commitments.
Ability to lift up to 50 lbs safely as needed.

We are an equal opportunity employer. While we appreciate all expressed interest in joining our team, only candidates selected for interviews will be contacted.

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Branch Customer Service Representative

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